Room was adjoining room, wasn’t soundproofed (why in a new hotel?) could hear everything in the next room

Clean modern staff friendly

Stayed in September 2024

We had a major issue with one member of staff relating to the car park. I had reserved a space and had received a message from the hotel in advance warning that cars with low ground clearance may not be able to get into the car park. I appreciated this heads up. My car is reasonably low so to avoid a problem (which I’ve experienced in other car parks) I decided to reverse into the car park as this avoids the potential issue of low clearance with the front spoiler when the car reaches then end of the steep ramp into the actual car park. Unbeknownst to me as I was reversing in, one of the staff members of the hotel, was literally shouting at my wife about the fact I was reversing down the ramp. Whether I reverse down the ramp or drive in forward has no consequences for anyone other than me. When I had parked my car and gone to our room I found my wife was in tears as a consequence of the verbal assault she’d been subjected to by this particular member of staff. I went to reception to calmly point out the consequences of this staff member’s behaviour. The gentleman on reception listened to my complaint and simply asked me ‘what do you want me to do?’. I then actually spoke to the female member of staff who’d shouted at my wife but received no apology, but similar aggression. There was no acknowledgment that the reason I’d reversed down the ramp was because the hotel had warned me in advance that the entrance to the car park was steep and could mean low sitting cars may have access problems. I then asked to speak to the manager but unfortunately he didn’t speak much English and I didn’t speak enough French to be able to have a direct conversation about the issue, namely a member of his staff had shouted aggressively at my wife for absolutely no good reason. The manager actually asked the member of staff I was complaining about to explain what had gone on. She did so in French, no doubt just her version of events. Appalling service.

Nice, large modern room.

Stayed in August 2024

A lot of noise coming from above situated restaurant, noise from sliding chairs and banging of the doors. Do not understand why chairs do not have felt underneath. Yes, 15 minute walk down town but with a steep angle.

Contemporary room Parking garage at premises 15 min walk to downtown Good breakfast

Stayed in September 2024

We had to return unexpectedly when our ferry was cancelled. Despite explaining our situation we were given a smaller room for the same rate with no breakfast ( we were leaving early to catch a ferry so would miss breakfast) There was one coffee pod (2 cups), shower gel empty, no kettle , noisy fridge, poor air conditioning, stained carpet.

We stayed here two nights. The first night was good with a nice breakfast.

Stayed in September 2024

The air conditioner is not working well. Temperature was 26-27 inside, outside 32-35. The door handles are loose.

Price matches quality.

Stayed in August 2024

We have made a reservation in this hotel because of the the good reviews it had. Unfortunately we haven’t had a good experience, indeed quite a bad one. When we arrived around 8PM we’ve checked in and got the room, which when we had opened the door was not cleaned and made at all. Clearly noone was there since the previous guests checked out. Upon returning to the reception we were assigned a new room, supposedly the same as the one we have reserved(superior). Only, that it wasn’t. It had the same layout but the room was for people with accessibility issues (wheel chairs). That means there were no shower walls, no shower holder, no shelves, nothing. And it did not stop here. There was hair in the drain, the tiles in the bathroom were dirty (marks of spit toothpaste and other who knows what kind of dirt marks). The floor in the room was dirty, clearly no vacuuming or mopping at all! The worst in all these that when the reception was made aware and we have requested another room, they only said „sorry, we are fully booked“. And repeat only this, no solution or intent for compensation. Bad hotel management should not be the problem of guest who pay for the rooms. Not recommended!

Location

Stayed in August 2024

Room was at the reception floor. A lot of small of javel. The floor in the room was really very dirty. For this price I think they have to take care about there guests.

Stayed in August 2024

The slope of the parking is a little steep, but going in is scarier than driving up.

The room was super big and super clean. The shower was great and the airco was nice. The location is 10 min walking from city center, which is really nice. And treat yourself to breakfast to enjoy a beautiful view. Great staff!

Stayed in August 2024

The hotel is a 30 Minute walk (uphill with stairs) from the port.

Nice and really clean hotel. Big room and lots of amenities. The staff was super nice and helpful and the parking garage was quite big.

Stayed in July 2024

The wc room separated from the bathroom and without any kind of air fan. Breakfast was essential. Carpet in the room.

Stayed in June 2024

No sink in the toilet was a bit odd. There was a bit of a strange smell in the room. Not great to walk to from the port with wheelie cases. Conflicting advice re taxi costs from one day to the next.

The view from the breakfast room.

Stayed in June 2024

The lady at the recption (saturday morning) was rude and the wifi didn't work so well.

The gentleman at the reception (friday evening) was really nice and welcoming and the view was amazing!

Stayed in February 2024

The sheets had some blood in it and when we adressed it to the staff they simply ignored it. The water in the shower would easily go to all the bathroom floor. The schedule of the indoor pool.

Location is the strong point of hotel! The pool looked really nice.

Stayed in September 2023

The room had a fitted kitchen including a microwave. But no kettle or cups were available, as Reception said "..the hotel no longer operates as an apartment hotel". We were given 2 disposable cups to heat water in the microwave. Reception staff made no effort to offer any information on Bastia and surrounds. When asked, they knew nothing about public transport to the Centre, saying probably no bus, we would need to take our car. We later saw a bus drive right past the front door of the hotel. Reception staff should now such basic information.

Bed, parking

Stayed in September 2023

Not the cleanest rooms. We had to switch one because it has not been properly cleaned - there was even no soap. Breakfast is a total disappointment. Very dirty plates, dishes, cups etc. No variety of food - most is either a sugarbomb or a not-so-healthy snack. We have pre-booked a charger in the parking, but when we arrived, both places were occupied and hotel staff couldn't explain why or ask those guests to move their cars, because of our reservation.

The view is very nice. The hotel is situated on a hill overlooking Bastia.

Stayed in October 2023

The breakfast was poor and the staff did not necessarily switch to English to communicate faster and clearly. The room was not cleaned every day, although a ''clean my room'' sign was placed in front of the door. The swimming pool facilities were not satisfactory and the elevator from the side of our room was out of order during our stay resulting in walking to the other end of the hotel to get the lift and reach the garage. The room's light switches were working and others would activate the electricity to charge a device. Quite weird. Also, the whole room structure was uncomfortable to stay at. Although a room (on the ground floor) with a sea view was booked, it was not the case. There was a view of the sea, but not worth paying more for that. The photos on the hotel's profile are misleading since the photos of the sea are taken from the balcony on the second floor where breakfast is served.

The location was okay since the hotel was 10 minutes on foot from the city center.

Stayed in September 2023

Very steep climb from the harbour. Car park -1 was very scary to exit from. Fire alarm went off early in the morning..found out a guest has been smoking in the room! Not impressed

Clean and fresh looking. Secure parking .. although access was tricky as very steep with a sharp turn. Swimming pool

Stayed in September 2023

Gross / Dirty Shower and Carpet in the room Really fragile door frames, which sometimes wouldn’t let the door lock properly. Directly under Hotel is a concrete basketball court. Parking reservation needed - but we did not get that information so we had to park on the street

Stunning View over the city. Very big indoor Pool

Stayed in September 2023

The shower in the bathroom is not closed, and it is therfore impossible to have a shower without wetting all the bathroom.

very good

Stayed in August 2023

It was bad services and not easy We paid more then we got Sorry but I will not go there again 👎🏼

Nothings special to say

Stayed in August 2023

There was a weird, non-pleasant smell in the hallway (2nd floor). Breakfast buffet was mediocre. Pool area was not inviting.

Lobby, service and room was great value for money.

Stayed in August 2023

The way the hotel is managed seems a bit strange to me. Our room happened to have nice kitchen. Ok, it was not mentioned in the description, so not surprised that it wasn't fully equipped with pots and pans etc, but they didn't even have glasses, something you are usually provided even at a 2-star hotel going for half the price of this place. When I went to the reception to ask for glasses, they told me "their boss won't allow" to give glasses to the guests (even though the bar right next to the reception had plenty)... eventually, they agreed to give me two paper cups, but that's not exactly sustainable nor nice to drink out of. On our third night in Bastia, I unfortunately managed to take a bad fall on the pavement and had some bleeding wounds on my hands. Since there were no taxis available and clinics within walking distance were closed, we went to the hotel to ask for their first aid kit. The guy at the reception had no idea where or if they had a first aid kit and couldn't help. The morning shift DID manage to find some kind of first aid kit, but it was smaller and worse equipped than what you would find in a car. Corsica is still the EU after all, so I'm quite shocked that a hotel of this size wouldn't have a decent first-aid kit nor even inform their staff of where to find the meager supplies that do exist. I'm sure this violates a regulation or three.

The hotel seemed brand new and modern. Our room was very spacious, the bed comfortable and the AC very efficient.

Stayed in August 2023

You have to pay extra for parking which is in the garage below the hotel. When we arrived parking was full so we have to squeeze the car in the middle of the garage but still making enough room for others to get out of their parking spot. Also bathroom is very very very small and TV on the wall is in a strange position not suitable for watching it from the bed-next to the window and blinds from the window are partially covering the TV. considering the size of the room not sure why to put it there 🙃

Stayed in July 2023

It’s a three star hotel and the facilities correspond. The breakfast was very basic. Although we were upgraded to a suite, the space wasn’t confortable.

The staff was nice and friendly. The view overlooking the town was very pretty.

Stayed in July 2023

Nice pool but very hard to get in and out - needs a safety rail.

Lovely breakfast and room.

Stayed in June 2023