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Reviews of Mercure Albi Bastides

41 Bis Rue Porta, 81000 Albi, France

#6 of 19 hotels in Albi

Guests' Choice

Review Score

Based on 144 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    9.4

  • Facilities

    8.2

  • Staff

    9.3

  • Value for money

    7.9

  • Free Wifi

    7.1

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Showing 1 - 25

  • Reviewed: March 2, 2025

    7.0
    Reasonable stay but not more than that
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    The breakfast is very basic and no variety. The rooms are noisy and hot during the night. Do not open the window because the water of the river nearby makes you crazy

    Great location and able to park you car. Comfortable beds.

    Stayed in February 2025

  • Reviewed: January 4, 2025

    9.0
    Great location with views to the cathedral
    • Leisure trip
    • Solo traveler
    • Superior Riverside Room with 1 Double Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Great location. Breakfast expensive but worth it

    Stayed in December 2024

  • Reviewed: December 30, 2024

    8.0
    Very comfortable; and convenient location.
    • Leisure trip
    • Couple
    • Superior Riverside Room with 1 Double Bed
    • Stayed 3 nights

    The hotel's Italian restaurant was closed for several weeks (chef on vacation!). We didn't know this until a couple of weeks before we arrived, well after we had booked. The staff were very helpful in trying to find alternatives in town, but so many places were also closed, or fully booked, so there wasn't too much choice.

    An Xmas gift to every guest! A wonderful gesture. Our dog was welcomed, and befriended by staff and guests. The view across the river to the old town, and of the very old bridge (being restored) was stupendous. Good walking paths, for dog (and humans) along the far side river bank. Easily accessible via the old bridge. Close-in car park.

    Stayed in December 2024

  • Reviewed: October 20, 2024

    9.0
    Nice Stay in Albi
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location, breakfast. English spoken at front desk. Convenient parking.

    Stayed in October 2024

  • Reviewed: September 21, 2024

    9.0
    Perfect place to stay in Albi.
    • Leisure trip
    • Couple
    • Classic  Double Room
    • Stayed 1 night

    Nil

    Fantastic location, easing parking, clean, the standard room a little small, staff excellent, parking superb. The restaurant is also excellent and highly recommended.

    Stayed in September 2024

  • Reviewed: September 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic  Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Situation exceptionnelle de l hotel.

    Stayed in September 2024

  • Reviewed: June 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The food was ordinary.

    Stayed in June 2024

  • Reviewed: May 30, 2024

    8.0
    Recommended.
    • Leisure trip
    • Couple
    • Classic  Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very quiet room within east walking distance of the old city.

    Stayed in May 2024

  • Reviewed: May 28, 2024

    9.0
    A lovely overnight stop however I have stayed here twice before.
    • Leisure trip
    • Travelers with friends
    • Classic  Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to dislike

    I love the location with the view of the cathedral & that one can walk over to see it. The staff are very friendly & one can park a car on site

    Stayed in May 2024

  • Reviewed: May 18, 2024

    9.0
    An excellent location to explore a fascinating old town.
    • Leisure trip
    • Family with young children
    • Classic  Double Room
    • Stayed 1 night

    I am not a very tall woman and could only see the top of my head in the bathroom mirror. Not helpful.

    The view from the room was of the weir, the bridge and across the river to the old town. Lovely to be able to watch numerous birds skimming the water.

    Stayed in May 2024

  • Reviewed: May 16, 2024

    9.0
    Great staff and best view of Albi
    • Leisure trip
    • Couple
    • Superior Riverside Room with 1 Double Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Very friendly staff. Amazing views form the rooms and the hotel

    Stayed in May 2024

  • Reviewed: May 16, 2024

    9.0
    Fantastic hotel with iconic views and central location. Exceptional personnel
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Just a small query about the restaurant…..staff delightful on reception and also in the restaurant. Mais je me doutais que je mangeais du poisson du congélateur. Églefin. Où sur cuit.

    One of the best located hotels I have ever stayed in. Breathtaking views of one of France’s great cathedrals+ the River Tarn

    Stayed in May 2024

  • Reviewed: May 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Riverside Room with 1 Double Bed
    • Stayed 1 night

    The view of the river was splendid. The parking lot was easy to stop a car widely.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    9.0
    Pleasurable, comfortable, refreshing
    • Leisure trip
    • Couple
    • Classic  Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Location, short walk to Cathedral and Toulouse-Lautrec Museum Right on River Excellent breakfast

    Stayed in May 2024

  • Reviewed: March 30, 2024

    9.0
    Great location in a hotel full of character.
    • Leisure trip
    • Solo traveler
    • Classic  Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Only criticism a light on the bathroom mirror illuminated the whole room At night through the glass bathroom Door.. had to get up and cover it with a towel.

    Great location, very characteristic and staff very helpful and friendly.

    Stayed in March 2024

  • Reviewed: January 6, 2024

    9.0
    Great location
    • Leisure trip
    • Couple
    • Superior Riverside Room with 1 Double Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Position, kind personnel, électricité equipment

    Stayed in January 2024

  • Reviewed: December 20, 2023

    9.0
    Amazing , totally recommended
    • Leisure trip
    • Couple
    • Classic  Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness, it’s not bad but also not wow especially the towels.

    Actually everything was great, the location is beautiful the food in the restaurant dinner and breakfast wonderful

    Stayed in December 2023

  • Reviewed: October 31, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The same menu

    The beds and the bathroom

    Stayed in October 2023

  • Reviewed: October 14, 2023

    9.0
    Hotel in great location with a vert ]]warm welcome from rece
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    Nothing of note

    I stayed at the Mecure Albi Bastides on the third and fourth nights of a 30 day road trip through France and Spain. I was really impresssed with this hotel. Firstly, there was a large private car park in the grounds of the hotel. Once in the reception area, staff were very welcoming and spoke excellent English. My room was very comfortable, with good facilities and great views over stunning Albi. The hotel restaurant was reasonably good value and the food was very good with the option of outdoor dining with impressive views of the river and cathedral. Breakfast was also very good with lots of choice.

    Stayed in September 2023

  • Reviewed: October 12, 2023

    7.0
    would like to return.
    • Leisure trip
    • Couple
    • Classic  Double Room
    • Stayed 2 nights

    The "door stop" was too far from the wall, so I stubbed my toe on it, a member of staff agreed, and said he would have it fixed. I complained that the kettle didn't work, it did, but it had a strange "slider" switch.

    room, view, location. breakfast on the terrace.

    Stayed in September 2023

  • Reviewed: September 28, 2023

    8.0
    Comfy hotel near the city centre and with good parking.
    • Leisure trip
    • Couple
    • Superior Riverside Room with 1 Double Bed
    • Stayed 1 night

    Nothing really.

    Very straight forward Mercure in a good location with easy access to the centre and good parking.

    Stayed in August 2023

  • Reviewed: September 15, 2023

    8.0
    A most enjoyable stay overall
    • Leisure trip
    • Solo traveler
    • Classic  Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Air conditioning was pretty innefective

    Very welcoming staff. Decent breakfast overall. Great views

    Stayed in September 2023

  • Reviewed: August 26, 2023

    8.0
    We really enjoyed our stay here in this comfortable hotel in this historic city.
    • Leisure trip
    • Couple
    • Superior Riverside Room with 1 Double Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing, it was fine for us. Everything we needed for a visit to the historic centre which was about 20 minutes by foot.

    The view from the room and the restaurant was great, location good, parking easy and the food was exceptionally good, much better than some of the more expensive modern hotels we stayed in on this trip. Comfortable room and friendly staff as well as a garden suitable for my large dog, who was welcomed. We were allowed to leave the car in the car park for the morning before we checked in later.

    Stayed in August 2023

  • Reviewed: August 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Riverside Room with 1 Double Bed
    • Stayed 1 night

    Great view and location.

    Stayed in July 2023

Showing 1 - 25

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