41 Bis Rue Porta, 81000 Albi, France
#6 of 19 hotels in Albi
Guests' ChoiceBased on 144 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
9.4
Facilities
8.2
Staff
9.3
Value for money
7.9
Free Wifi
7.1
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End of dialog contentReviewed: March 2, 2025
Xander
NetherlandsThe breakfast is very basic and no variety. The rooms are noisy and hot during the night. Do not open the window because the water of the river nearby makes you crazy
Great location and able to park you car. Comfortable beds.
Stayed in February 2025
Reviewed: January 4, 2025
Andrew
United KingdomGreat location. Breakfast expensive but worth it
Stayed in December 2024
Reviewed: December 30, 2024
Martin
FranceThe hotel's Italian restaurant was closed for several weeks (chef on vacation!). We didn't know this until a couple of weeks before we arrived, well after we had booked. The staff were very helpful in trying to find alternatives in town, but so many places were also closed, or fully booked, so there wasn't too much choice.
An Xmas gift to every guest! A wonderful gesture. Our dog was welcomed, and befriended by staff and guests. The view across the river to the old town, and of the very old bridge (being restored) was stupendous. Good walking paths, for dog (and humans) along the far side river bank. Easily accessible via the old bridge. Close-in car park.
Stayed in December 2024
Reviewed: October 20, 2024
Stephen
United StatesLocation, breakfast. English spoken at front desk. Convenient parking.
Stayed in October 2024
Reviewed: September 21, 2024
Lawrence
AustraliaNil
Fantastic location, easing parking, clean, the standard room a little small, staff excellent, parking superb. The restaurant is also excellent and highly recommended.
Stayed in September 2024
Reviewed: September 10, 2024
Michele
FranceSituation exceptionnelle de l hotel.
Stayed in September 2024
Reviewed: June 14, 2024
Marilyn
United StatesThe food was ordinary.
Stayed in June 2024
Reviewed: May 30, 2024
Anne
United KingdomVery quiet room within east walking distance of the old city.
Stayed in May 2024
Reviewed: May 28, 2024
Carina
IrelandNothing to dislike
I love the location with the view of the cathedral & that one can walk over to see it. The staff are very friendly & one can park a car on site
Stayed in May 2024
Reviewed: May 18, 2024
Rosemary
United KingdomI am not a very tall woman and could only see the top of my head in the bathroom mirror. Not helpful.
The view from the room was of the weir, the bridge and across the river to the old town. Lovely to be able to watch numerous birds skimming the water.
Stayed in May 2024
Reviewed: May 16, 2024
Vincent
FranceVery friendly staff. Amazing views form the rooms and the hotel
Stayed in May 2024
Reviewed: May 16, 2024
Dennis
United KingdomJust a small query about the restaurant…..staff delightful on reception and also in the restaurant. Mais je me doutais que je mangeais du poisson du congélateur. Églefin. Où sur cuit.
One of the best located hotels I have ever stayed in. Breathtaking views of one of France’s great cathedrals+ the River Tarn
Stayed in May 2024
Reviewed: May 13, 2024
Yasuhiko
JapanThe view of the river was splendid. The parking lot was easy to stop a car widely.
Stayed in May 2024
Reviewed: May 6, 2024
Ronald
United StatesNothing
Location, short walk to Cathedral and Toulouse-Lautrec Museum Right on River Excellent breakfast
Stayed in May 2024
Reviewed: March 30, 2024
David
United KingdomOnly criticism a light on the bathroom mirror illuminated the whole room At night through the glass bathroom Door.. had to get up and cover it with a towel.
Great location, very characteristic and staff very helpful and friendly.
Stayed in March 2024
Reviewed: January 6, 2024
Mario
FrancePosition, kind personnel, électricité equipment
Stayed in January 2024
Reviewed: December 20, 2023
Parmis
SpainCleanliness, it’s not bad but also not wow especially the towels.
Actually everything was great, the location is beautiful the food in the restaurant dinner and breakfast wonderful
Stayed in December 2023
Reviewed: October 31, 2023
Carol
United KingdomThe same menu
The beds and the bathroom
Stayed in October 2023
Reviewed: October 14, 2023
Simon
United KingdomNothing of note
I stayed at the Mecure Albi Bastides on the third and fourth nights of a 30 day road trip through France and Spain. I was really impresssed with this hotel. Firstly, there was a large private car park in the grounds of the hotel. Once in the reception area, staff were very welcoming and spoke excellent English. My room was very comfortable, with good facilities and great views over stunning Albi. The hotel restaurant was reasonably good value and the food was very good with the option of outdoor dining with impressive views of the river and cathedral. Breakfast was also very good with lots of choice.
Stayed in September 2023
Reviewed: October 12, 2023
Gordon
FranceThe "door stop" was too far from the wall, so I stubbed my toe on it, a member of staff agreed, and said he would have it fixed. I complained that the kettle didn't work, it did, but it had a strange "slider" switch.
room, view, location. breakfast on the terrace.
Stayed in September 2023
Reviewed: September 28, 2023
Adrian
United KingdomNothing really.
Very straight forward Mercure in a good location with easy access to the centre and good parking.
Stayed in August 2023
Reviewed: September 15, 2023
Damian
United KingdomAir conditioning was pretty innefective
Very welcoming staff. Decent breakfast overall. Great views
Stayed in September 2023
Reviewed: August 26, 2023
Alison
FranceNothing, it was fine for us. Everything we needed for a visit to the historic centre which was about 20 minutes by foot.
The view from the room and the restaurant was great, location good, parking easy and the food was exceptionally good, much better than some of the more expensive modern hotels we stayed in on this trip. Comfortable room and friendly staff as well as a garden suitable for my large dog, who was welcomed. We were allowed to leave the car in the car park for the morning before we checked in later.
Stayed in August 2023
Reviewed: August 25, 2023
Peter
FranceGreat view and location.
Stayed in July 2023
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