The only thing I could say against it was the bathroom often had a bad smell from the pipes. We just ran the tap and shower for a minute or two and this helped.

Great location and value for money. The staff were all friendly and helpful. The room is small but it had everything we needed and the bathroom was big with a great shower.

Stayed in March 2025

I didn't like the noise and the bed was not very comfortable - and of those double beds made from two mattresses connected with a fabric. This one was not in great shape.

The location is great - just outside the Old port. The view exceptional. However that comes with a price - a lot of noise from the heavy street traffic. I couldn't sleep with an open window.

Stayed in March 2025

The only thing that we didn't like was that they don't fill the toiletries.

The staff are amazing, friendly and helpful. I asked for a little note for my partner as she had her birthday, and they went an extra mile for me as they also did flowers and made us towel decorations as swans! Thank you a lot!

Stayed in March 2025

room - we were given room that faced backyard where your window is basically facing the wall which is like 2 m ahead of you, that was really unexpected bad surprised, the room was much smaller then I expected and also though we were a top floor-4th floor, we could not open the window to air because there was a terrible smell coming into the room from the outside, the ventilator I found too noisy to sleep (but I sleep with ear plugs so I could do) no elevator from ground floor - there is no elevator from ground floor to the reception. that was really annoying with the luggage. on the way back the receptionist helped me to bring the luggage down so that was nice.

location - of the hotel is perfect, the waterfront of the hold harbour, breakfast - was excellent, for a french hotel really big variety and tasty fresh food staff - was very nice and helpful we also arrived earlier then they admit to the room the staff kept our luggage and even called us when the room was ready for us.

Stayed in March 2025

Location

Stayed in February 2025

I like

Good

Stayed in February 2025

Nothing, just be aware that you have to climb approx. 40 steps before you get to the reception.

The hotel is in a vey good location, freshly renovated, everything was clean , the bed very comfortable, the people were super nice and friendly I will come back again if I am in Marseille.

Stayed in February 2025

Small size

Stayed in January 2025

Small room

Great location, comfortable bed, excellent shower, good breakfast.

Stayed in November 2024

Carry luggage to 1st floor before taking lift. But I knew about this when booking. No comfortable chair inside the room. Only stool type.

Location!!! Amazingly close to everything including Ferry to Chateau d'If New refurbished large room Policy of free early check in as soon as room is available

Stayed in December 2024

Staff in places could not cope with the crowd during breakfast. There was something missing all the time, like not bread, but cold cuts/cheese. If there are too many people at one time, consider dividing the breakfast into time slots, maybe that will help. "The window to the courtyard" is unfortunately a window to the other wall of the building, through which a very limited amount of light enters.

Very good location of the facility! Everywhere close:) good quality WiFi, rooms not large but spacious and equipped with all the necessary items (there are even contoured pillows for better sleep). Przemysl and helpful staff. Highly recommend!

Stayed in January 2025

Not enough room to hang many clothes.

Impeccable location

Stayed in December 2024

Rooms were small- no place to put your luggage. Also, stairs were on the dangerous side but I realize it’s an old building.

The staff was amazing!!! In lieu of giving us directions, they actually walked us to places twice- I’ve never had that type of service before.

Stayed in December 2024

👍👌👍👌👍👌 nice little hotel just in front of the old harbour very comfortable beds perfect location

Stayed in December 2024

Very little tbh

The location is perfect

Stayed in December 2024

Nothing really that I disliked

I was happy with the cofortable room, super friendly staff, very good location and quiet restful sleep.

Stayed in November 2024

The name on the building "Hotel Alize" is a little confusing because it's different from the name of the hotel & the entrance to the hotel was a little hard to find and as you'd expect with historic buildings in Europe, you do have to deal with a few stairs when you arrive with your luggage. FYI: For those of us used to McDonalds & Burger King offering breakfast, the two near the hotel don't but there are lots of other better places to enjoy crepes & other great food within walking distance.

Nadia at the front desk was amazing. She was willing to literally give me the shirt off her back just so I'd be warm/comfortable! She ran downstairs to help me with the luggage & totally helped with the taxis & was honest about our options. You can't beat the location of the hotel. There were lots of options for great eateries within walking distance.

Stayed in October 2024

The flights of steep stairs should be on the description. It would not have put us off; but would be a problem if one's mobility was restricted. Staff were strong!

Fantastic location & view. Breakfast great. Staff most helpful & friendly 100m from metro station. Large bed, tiny room but effective - described as a cocoon Literally hundreds of restaurants close Central, so one could walk almost everywhere in the city Good emphasis on environmental operation Just over 3 hours from Paris

Stayed in November 2024

The room had a raised bed which was a bit odd. It was comfortable.

The location was great next to the port.

Stayed in October 2024

Stairs is sth that has to be more clearly described before the booking happens. Also, €2 for one coffee from the machine when the cost for the room for 1 person 1 night is €135 - it could have been granted, I think.

The staff is superb! Also it was very clean and I slept comfortable, which is the main thing. Located right in front of the Old Port.

Stayed in November 2024

None

Locations it’s right in the center. Close to everything.

Stayed in October 2024

My second stay at this hotel for work trip. I love the location and the neat, tidy rooms with all you need. It's fresh and clean, good breakfast and nice staff. Better then the other hotels I have tried in Marseille.

Stayed in October 2024

Hair was everywhere

Location

Stayed in October 2024

The room was quite small with no view. The breakfast was limited to continental breakfast although it was very tasty & fresh.

A wonderful location. It was very clean and comfortable. The staff were very helpful and accommodating

Stayed in September 2024