Sound isolation is rather weak; pillow is very poor quality: very flat, almost mom existing

Overall good impression, no specific remarks

Stayed in March 2025

Room was small but fine for a short stay. The locks on the doors worked, but almost too well! We sometimes struggled to get out of the room!

Fantastic location, staff were kind, kitchen was relatively well stocked. Bed was comfortable and room was clean. Check in and out process was super easy.

Stayed in February 2025

There was noise from the bathroom fan all through the night. It would be good to have a switch to turn it off.

Location, clean, warm, on site parking, very helpful staff.

Stayed in January 2025

The room was small but clean and had everything we needed for our stay. Paid the extra to park our motorbike in the private courtyard

Stayed in September 2024

Nothing.

It was very close to the centre.

Stayed in September 2024

The kitchenette is very small & basic, not really enough room to cook a proper meal. The crockery wasn’t completely clean, no brush or sponge to wash up with.

For an extra €10 per day I got the last parking space in the garage of the building, which was very convenient. The office staff were nice.

Stayed in September 2024

I liked all

The place is really close to town center, and the parking is really good

Stayed in August 2024

I really enjoyed my stay at Kosy, the only cons/issues I have are really minor! * Staff speak very limited English, so communication is difficult. Signage around the hotel is all in French, too (so bring Google Translate along with you!). Slightly surprising as the hotel is aimed at British travellers. * Rooms were slightly run down (e.g. ripped wallpaper, dust under cabinets and flaky leather chair). * The hotel has ‘energy saving’ measures so when you enter, it is completely dark. It was pitch black when I checked in, which o found pretty daunting. It would be helpful to have signs in the lift that point out light switches. * Housekeeping were supposed to refresh my bedding/towels weekly during my stay and didn’t. This left me low on supplies (I was given one toilet roll and one small bin bag for a 16 day stay). You are also required to deep clean your room before checking out. * Before/after your stay, the hotel is impossible to contact via phone/email. I only managed to get in contact with the hotel by contacting the PR team and having my emails forwarded on.

* Easy check-in out of hours (you receive a message on the day with all the door codes/details). * Rooms were clean overall and had all amenities. * Kitchen was well equipped with hot plates, microwave, fridge/freezer, toaster, crockery, baking dishes. * Mattress and pillows were comfortable. Lighter duvets were provided, which were great for the summer. * Room appeared to be climate controlled, so it stayed very cool in the summer. * Prices were very reasonable. I stayed for 16 days for €41.40 per night during the Olympics. * Self-service laundry/drying machines were on-site, just purchase tokens for €4 at reception. * 15-20 minute walk from city centre and 10 minute walk from Carrefour/Lidl * Car parking is available in the hotel courtyard. * Plenty of storage is available in the room and a drying rack is available, so you can dry washing in your room. * The residence was very quiet. The walls were quite thin so you can hear when people enter their rooms but that is the only noise I heard during my stay.

Stayed in August 2024

Comfortable rooms

Stayed in August 2024

We booked an apartment style room to accommodate us and two teens the sofa bed was not big enough and wrongly positioned so you couldn’t get in either side as it was long rather than deep. Other than that it was a great stop over.

Great location easy to find.

Stayed in August 2024

Great location, simple self-check-in, clean and comfy rooms.

Stayed in July 2024

The bed wasn’t full size for 2 people, the room was a bit hot.

Great location, a 20 minute scenic walk away from the city center. Friendly staff and a calm place to stay.

Stayed in July 2024

I had reserved a parking place at the hotel when I booked several months before. On arrival I was told there was only limited parking and I would have to leave my motorcycle in the parking place in front of the hotel. My room overlooked the carpark behind the hotel. There were around 10 spaces with only one vehicle parked there for the 2 days of my stay. I don't know what the issue was.

The location is good with about a 15 minute walk to Porte Mars. There are some excellent bars and restaurants in Reims.

Stayed in July 2024

Maybe a little further from the main tourist area than we expected. We have been to Reims before and enjoyed it. The shower curtain didn’t stop water going on the floor so I would think in due course there will be problems below

Easy enough to find. No nonsense apartment presented clean and tidy. Security and check in uncomplicated.

Stayed in July 2024

Nothing

Cosy & clean

Stayed in June 2024

Towels slightly bigger than a flannel

Heating good in June

Stayed in June 2024

It was really difficult to reach someone to add parking to our booking. A month I was trying to get it done - messages in Booking, emails phone calls. Finally, two days before arrival I succeeded. It was frustrating.

Good size apartment for a family of four. It has everything you need for your stay. Good location, easy walking from the city center. It was really quiet. The instructions for check in were thorough and clear.

Stayed in May 2024

Nice clean and confortable rooms

Stayed in February 2024

Friendly staff, clean room, met the expectations. Good value for the room price.

Stayed in March 2024

Wifi was "available" but not working. You had to log onto a site and create an account... And this didn't work (also the site was classed as unsecure by android and windows)

Calm, good value for money for a short visit. Necessities in cupboards, but not much more. What you need for a short stay. Nice, small breakfast with different coffees.

Stayed in October 2023

Comfort of bed. Toilet flush not working

Stayed in August 2023

Nothing.

Clean. Friendly staff. Onsite parking. €8 a day but worth it.

Stayed in July 2023

Didn’t realise we had to reserve parking for our motorcycles. No kettle in the room.

Clean and comfortable. Decent shower. Good location.

Stayed in July 2023

A fair walk to the city centre.

A beautifully organised self-contaibed studio flat in a quiet area. Kitchen provided all the basics, it was quiet and comfotable and parking was easy right outside.

Stayed in July 2023