The standard room is very small and shower inside the room so very uncomfortable if more than one person sharing the room. The double doors in some of the rooms is a serious challenge.

Staff and location

Stayed in August 2024

The rooms are small. The staff are not friendly.

Just close to the Champs-Elysees & The air conditioning is good.

Stayed in August 2024

Rooms very small

Well kept and reasonable modern interior

Stayed in August 2024

Bathroom door was jammed not easy to open or close The pillows are flat and when we asked for more pillows they said they don’t have even one pillow to give us Housekeeping were careless they didn’t change the sheets for three days!!! And food crumbs remained on the floor throughout our stay Only provided water for the first day Bathtub had many scratches on the floor which made us feel uncomfortable to use it as it made it look dirty No value for money.

The location was the only good thing about this hotel. The room was quiet

Stayed in July 2024

Everything was perfect

Location is amazing a few steps from arc du triomphe and champs elyses...

Stayed in July 2024

The mattresses are super hard, we had 2 rooms the light barely enters one of them, The rooms don’t have key cards, they have normal keys which you need to deposit at the reception every time you leave the rooms. The mugs had coffee stains in them

The only good thing about the property is its location

Stayed in July 2024

The property is very close to the arc de Triomphe, within 5 minutes walk. The room was spacious and clean and the staff were very good and looked after the room keys while you are out and about in the city. We attended for our honeymoon and we were upgraded to the superior double room and the staff left a congratulations note with some chocolates and rose petals. They were more than happy to keep bags for us until the room was ready and same on check out. Couldn’t recommend this place enough

Stayed in June 2024

The staff , location is super . Metro and restaurants close by . Walking distance to Champ Elysée

Stayed in June 2024

Thanks

Stayed in June 2024

Friends staff and very helpful

Very good 👍

Stayed in May 2024

Air conditioning was not working and the room was hot all the time. We had trouble sleeping because of the heat.

Excellent breakfast.

Stayed in May 2024

The lift

Proximity to attractions/metro/restaurants

Stayed in April 2024

The shower leaked from the bathroom into the bedroom and there was water everywhere - we had to use all the towels we had and go out and request more while the room was soaking wet

I didn’t like anything bar the location , they had this weird policy where every time we left the hotel we had to give our room key to the reception desk and then collect it when we returned , we have been to a lot of cities and Paris once before and never had this issue , the hotel also lies about its rating as it’s listed as a 4 star on booking but it’s only a 3 star and you can see this as you enter the hotel , the first room we had was so small we had to ask for another one , the lift to go upstairs was small and as narrow as a lift can be and all the lights were turned off , I would not recommend this hotel to anyone

Stayed in March 2024

Room was so hot and it was winter. There was no way to adjust the temperature lower. I generally had the window open just to get a reasonable temperature. It was cold outside so the room had freezing breezes, but at least I wasn't sweating. The street was a bit noisy all night with the window open, so I never got great sleep.

Location was right in the middle of the city. Being close to the arc was great.

Stayed in March 2024

The location is absolutely phenomenal, walking distance to Arc de Triomphe, Champs d’Elysee, Hop On Hop Off stop, shopping and so much more!

Stayed in March 2024

Despite being in my 40s, the hotel requires patrons to surrender their room keys at the front desk each time they leave, an unusual and inconvenient practice. Failure to comply results in staff pursuing guests even outside the premises. Upon return, they don't request identification when providing the room number, giving an unsettling impression similar to a hostel or dormitory. Moreover, the staff lacks coherence. During check-in, a female attendant informed me about an unexpected tax on the room, not mentioned on booking.com. I paid without issue. Yet, at check-out two days later, a male staff member claimed I hadn't paid the tax and would not let me leave without paying AGAIN. The evident lack of communication among the staff extends beyond room key procedures. When I sought a receipt on the second occasion, the printer malfunctioned, leaving me without proof of payment—a situation that raises concerns about the hotel's integrity... otherwise known as a SCAM. This experience has been disappointing, and I am inclined to dispute the double tax charge through a chargeback at my earliest opportunity.

The hotel is centrally located, the rooms are clean, and the beds are comfortable—meeting the standard expectations for a check-in.

Stayed in January 2024

rooms too small and too pricey

location was amazing

Stayed in October 2023

Room was small

Location

Stayed in November 2023

They charge you €3 for a bottle of water. Not even a single complimentary bottle. This is serious no frills.

Good location

Stayed in November 2023

i had appealed to be checked in early as my flight was going to arrive early. I was obliged and at no extra cost. The staff were very friendly and supportive. Location is fantastic and close to everywhere.

Stayed in October 2023

Weekend away with brother & partner. We booked two standard rooms, they were so different. My brothers room had a bathroom, although not very well maintained. The bathroom window was nailed shut, and there was lots of missing grout.. Ours had a poky toilet that you could hardly move in with the door closed, shower cubicle in room. Dreadful drain smell in the middle of the night made us feel quite sick. Cleaning of the sink, toilet rim, and shower drain are not good. Don't look too closely !! Breakfast was not enticing at all. We went over to the illy coffee cafe a few minutes away.

Situated close to the metro and rer line. Comfy bed.

Stayed in October 2023

Small street , dirty. Only person in reception. Very small room. Could not even open the suitcase. The bathroom window had mold. And the sink was in the room, not in the bathroom. Hallways dark with lights on short timer and no light where the room was. Reception kept the physical key when coming and going. The plan was to say three nights but left to Marriott the next day for the rest of the trip. Day and night!

Really, it was the worst place I have ever stayed. How in this world Booking.com says 4 stars... Motel 6 is a luxury place compared to this.

Stayed in October 2023

There were v few hangers in the wardrobe (which for a couple can be an issue). The pillows were v thin which doesn’t help sleep, although the bed was a good size. There was no real bar area at the hotel. It’s a place to use as a base rather than expecting to have a drink or a coffee in the lobby.

The location is excellent v close to Ave Wagram. The staff were pleasant and helpful. The room was quite a good size by Paris standards.

Stayed in September 2023

N/a

Excellent veriety for breakfast, staff very pleasant

Stayed in September 2023

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