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  5. Reviews of ARC DE TRIOMPHE -Marie Antoinette garden Résidence Hôtel

Reviews of ARC DE TRIOMPHE -Marie Antoinette garden Résidence Hôtel

33 Rue de Chazelles, 17th arr., 75017 Paris, France

#4185 of 5,468 vacation rentals in Paris

Guests' Choice

Review Score

Based on 33 apartment reviews

6.9

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.3

  • Location

    8.6

  • Facilities

    7.2

  • Staff

    7.2

  • Value for money

    6.8

  • Free Wifi

    8.6

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Showing 1 - 25

  • Reviewed: September 23, 2024

    6.0
    It’s just okay.
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 3 nights
    • Submitted from a mobile device

    A different address was listed online, We had a bit of trouble looking for the place. I did not expect the washroom to be so very small. 3 weeks since we checked out still have not received the deposit we made.

    What I like best is location.

    Stayed in September 2024

  • Reviewed: September 1, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    Great safe location, easy walk into centre of Paris and sights. Small unit, but everything you need. Communication was good with easy access once we arrived with clear instructions.

    Stayed in August 2024

  • Reviewed: August 13, 2024

    7.0
    Accessible and decent
    • Leisure trip
    • Travelers with friends
    • Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    There’s only 1 fan provided, while there’s 3 beds (1 in the bedroom, 1 couch bed, and 1 bed in the living room) and we are unable yo open the window in the bedroom. There’s molds in the shower. There’s a left over food in the fridge.

    The room is located on the ground floor. The apartment is 15-20mins walk from Arc de Triomphe. Sufficient bed was provided. Shampoo, liquid bath soap, laundry detergent, and fabric conditioner was provided. Towels were provided. The host is responsive.

    Stayed in August 2024

  • Reviewed: October 28, 2023

    7.0
    Good for one person who won't spend much time in the property.
    • Business trip
    • Solo traveler
    • Apartment - Ground Floor
    • Stayed 4 nights

    Communication could have been a bit faster and smoother, especially concerning the deposit fee and the check-in. I only received information of the check-in a day before arriving. Nevertheless, the concierge is kind and helpful, and the check-in just requires codes and a key. I would strongly recommend a more detailed clarification of what property one is renting, as the images are confusing. I did not really know what kind of apartment I was to expect. I got the ground floor, by the street. Very little sunlight and warm space, but it is fine if you don't intend to spend much of your day there

    Best things about this property: - very good location: close to two metro stations, quiet and safe neighbourhood. - self-contained: small but ideal for one person that won't stay in the apartment much. - deposit fee is paid back after a few days. - good contact while in Paris with the concierge.

    Stayed in October 2023

  • Reviewed: July 19, 2023

    7.0
    I was only there for 10 hours - it was good for the price - clean - just what I needed.
    • Leisure trip
    • Solo traveler
    • Apartment - Ground Floor
    • Stayed 1 night

    The price of the studio was great, but it was a studio and whilst it had everything you could have wanted, one person was certainly okay for, maybe 2 people it would be getting crowded. However apart from it being small and there being perhaps too many cushions (!) it was fine, but the wardrobe hangers were so high that smaller people (under 5 foot 8 or 1m65 - might struggle to hang their clothes the rail was quite high.

    Location is excellent - a short walk from teh Arc de Triomphe and very close to Monceau and other Metros and RER - Charles De Gaule Etoile a short walk away (as was the Champs Elysee). Nearby Brasseries and Bistros nade eating out pleasant too.

    Stayed in July 2023

  • Reviewed: March 12, 2025

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • Apartment - Ground Floor
    • Stayed 3 nights
    • Submitted from a mobile device

    Communicating is slow at check in. There is a deposit payment which was back to my account only after two weeks

    Stayed in February 2025

  • Reviewed: February 16, 2025

    3.0
    Bad experience
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 4 nights
    • Submitted from a mobile device

    We never met anybody in person although they said we were going to be allowed in by a person.Check in time was 4.30 but they asked us to come two hours later without an excuse via whatsapp right at 4.30 . They said there was a fridge, wardrobe, a minibar but there was not. The area next to the bed was covered in mold. The bathroom was very uncomfortable to use because of the sliding door which was almost impossible to öpen if closed completely and even closed it swang which will be clearly seen in the photo. I wish we could post videos here. If you want your deposit back do not forget to remind them.

    Its location

    Stayed in January 2025

  • Reviewed: January 3, 2025

    3.0
    Do not stay here. It is tiny, cold, and uncomfortable. Much better values elsewhere.
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 5 nights

    Beds were uncomfortable. Check in process was difficult, keys were hard to find and hard to use. The photos did not accurately show the space which was very very small, much smaller than anticipated. The toilet rocked, it was not clean, there is mold on the shelves under the window. My deposit was not returned due to damage to A DIFFERENT UNIT THAN I WAS STAYING IN. They even sent photos that were NOT from the unit I was in. Terrible communication from the property, they have not responded at all to my messages about the deposit. I would never recommend staying here.

    Location was good.

    Stayed in January 2025

  • Reviewed: November 2, 2024

    10
    Thank you again for your exceptional hospitality!
    • Travelers with friends
    • Apartment - Ground Floor
    • Stayed 1 night
    • Submitted from a mobile device

    We had an absolutely fantastic stay at this apartment! Felix took the time to give me advice on the best things to do in the area. The apartment is not only spotlessly clean, but also tastefully decorated and very well equipped. The bedding was comfortable, and I particularly appreciated the quietness of the area, perfect for resting after a day of exploring. The location is ideal, close to Champs and Eiffel tower, which made getting around very easy. Felix was also very responsive and available to answer all my questions, which really added a personal touch to my stay. I would highly recommend this place to anyone looking for a pleasant and relaxing time. I will definitely be back!

    Stayed in November 2024

  • Reviewed: September 20, 2024

    10
    Really Godinez
    • Leisure trip
    • Group
    • Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Really nice and clean

    Stayed in September 2024

  • Reviewed: September 19, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 1 night
    • Submitted from a mobile device

    What an awesome place to stay at. The apartment was super comfortable and everything exceeded my expectations. Really safe area, amazing antique garden face to the property , coffee shop, great restaurants amd , many shops around. The hospitality was beyond good and they really made us feel at home in an unknown city.

    Stayed in September 2024

  • Reviewed: September 15, 2024

    10
    Great and beyond our expectations.
    • With a pet
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 1 night
    • Submitted from a mobile device

    It was a very enjoyable stay. The apartment was located in a very nice area and met our expectations. The owner gave us access infos in advance and explained things we needed to know. We were close to everything. We especially enjoyed the evenings at the outdoor area around the corner. It was wonderful.

    Stayed in September 2024

  • Reviewed: September 2, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Super easy choice in and check out process, amazing location, and overall very com The location was PERFECT. It was absolutely in the middle of everything in the 17th arrondissement and was steps away from everything. The bed was SO comfortable! Supplied all amenities

    Stayed in September 2024

  • Reviewed: July 29, 2024

    1.0
    You ripped me off, you’re scamming people
    • Leisure trip
    • Travelers with friends
    • Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    It’s a scam!!!

    This property is a total scam!!! They were trying to extort an additional 735.25 euros from me after I booked it through booking.com!!! I will never use or recommend this site. Arc de triompe-Marie Antoinette garden Residence Hotel does not exist. You need to refund me back my 570 euros I spent on this booking. We never stayed there, we were given a fake address

    Stayed in July 2024

  • Reviewed: June 29, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Wished we had booked for longer. Will be back for sure.

    The apartment was in the perfect location for a visit to Paris. Only a 1 minute walk to the Metro station. Cooking facilities and fridge was perfect for us being a family of 5. Compact apartment and clean. Very friendly neighbourhood.

    Stayed in June 2024

  • Reviewed: June 12, 2024

    1.0
    RUDE - OVER PRICED - worst accommodation experience I have ever had
    • Leisure trip
    • Group
    • Apartment
    • Stayed 4 nights

    DO NOT STAY HERE - AVOID AT ALL COSTS! RUDE - DEMANDING - HORRIBLE EXPERIENCE! The property scams you out of taxes that don't exist (destination tax 14 euro ppnight + city tax 6 euro per person per night - both do not exist on any Paris / France official site - now removed. They also demand a damage deposit of 500 euro - which you are supposed to receive back WITHIN 14 days. Only got it back under this time through raising this with Booking.com. PHOTOS ARE MISLEADING - ground floor flat shows pic of upstairs flat. Pics also show linen and towels. Concierge stated this is not normally supplied and was supposed to feel grateful when they stated they would supply free of charge. Only received fitted sheets (one with piece cut out) and towels no flat sheets. if we wanted a flat sheet that was an extra charge. DID NOT COME WITH air con, outdoor play area, garden, clothes rack - (there was a small heated towel rack which would dry two hand towels), tumble dryer, dressing room, bath, video games, fan, ironing facilities - (iron yes, but no board), no common areas, garden. Coffee machine is there but need the correct pods - they don't supply any of this.

    Central location within Paris. That was it.

    Stayed in May 2024

  • Reviewed: May 10, 2024

    10
    Great small apartment, safe and well planned, near Arc de Triomphe
    • Leisure trip
    • Couple
    • Apartment - Ground Floor
    • Stayed 3 nights
    • Submitted from a mobile device

    I can't come up with anything I don't like.

    The location is great, easy to get to main attractions and transit. The staff were always available digitally and followed up quickly if any issues arose. Our small bedside had everything we needed, quite comfortable... fridge, stove top, microwave, kettle. Easy to warm up a meal or make a coffee. The street vibe was excellent, lots of good restaurants close by, vendors quite helpful. We would highly recommend this spot .. Great value for money.

    Stayed in May 2024

  • Reviewed: April 6, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Apartment - Ground Floor
    • Stayed 4 nights
    • Submitted from a mobile device

    Pleasant environment, best location.👍🏻

    Stayed in March 2024

  • Reviewed: April 1, 2024

    10
    Excellent location and great reception staff !
    • Business trip
    • Solo traveler
    • Apartment - Ground Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    The premises were very clean and tidy I was very grateful that the staff paid attention to my request for a heater Reception , particularly Felix, was exceptional, he was a prompt communicator; he was able to answer all my questions prior, during and after the booking ! I will stay here again, for sure

    Stayed in March 2024

  • Reviewed: January 31, 2024

    1.0
    Very very very worst Appartement in paris ( they not return our security deposit 750€ )
    • Leisure trip
    • Solo traveler
    • Apartment - Ground Floor
    • Stayed 7 nights
    • Submitted from a mobile device

    I am very disappointed. From the first day I start facing problem in this apartment. The address is incorrect. There is no heater in the apartment. If you ask for a heater. The staff did not respond properly. And she is very rude. And the door doesn't close properly. The lock is damaged. But the staff tells them to close the door. If not, they will call the police. They don't offer solutions. A day later she saw the door. Then she agreed to lock the door. And the staff are very rude. They don't even provide a dustbin bag or toilet paper. etc... Without looking at the apartment she started lying. No proper wifi . 😑 and electricity is not good I have stayed in this apartment for 7 days. Everyday I face problem. At least my deposit was not returned. When asked, she started lying again. If I ask for their boss number. She didn't give. One of the most mother**k apartments I've ever seen. Atleast they blocked my what's app number. When I ask for my deposit money Here I can't upload the video. For proff

    Stayed in December 2023

  • Reviewed: January 13, 2024

    10
    Quality service - helpful host - deposit returned after departure.
    • Business trip
    • Couple
    • Apartment - Ground Floor
    • Stayed 1 night
    • Submitted from a mobile device

    We loved the accommodation and couldn't recommend it more! It was simply perfect. If you are looking for a welcoming and warm place to relax in a quieter area, this is the ideal place for you. The space was well decorated and felt like a home away from home, in the best way. It was very easy to get around the city via the nearby metro station and buses. They take you wherever you need to go, but the streets of Paris are also worth exploring and we walked for a few minutes to discover the Champs Elysees, the Seine and the whole Eiffel, La Madekejne...this really close by. In the neighborhood, there were plenty of local restaurants and bakeries for daily meals and cafes, and we can recommend venturing around the neighborhood to pick out some cool places to try. For dinner, we loved the Murillo restaurant or the one face of Metro Courcelles down the street. The boukevard de Courcelles’s bakery was ideal for morning pastries. There are also supermarket nearby. The accommodation was larger than expected in Paris and well equipped. The kitchen is well equipped and the washing machine and Hi speed WiFi works Perfectly.

    Stayed in January 2024

  • Reviewed: November 9, 2023

    10
    One of the best apartments I have had in Paris
    • Leisure trip
    • Family with young children
    • Apartment - Ground Floor
    • Stayed 1 night
    • Submitted from a mobile device

    No contact arrival but instructions were very easy

    Arrival was very easy, our host was very friendly and attentive to our needs, very beautiful accommodation, well furnished, comfortable near metro and perfectly located in a quite and trendy / chic Parisian area. Supermarket nearby and many fashion shops around at rue de Courcelles. I highly recommend.

    Stayed in November 2023

  • Reviewed: October 10, 2023

    1.0
    NOT WORTH THE TROUBLE TO STAY HERE. READ RULES ON EXTRA FEES & DEPOSIT.
    • Leisure trip
    • Solo traveler
    • Apartment - Ground Floor
    • Stayed 2 nights

    BEWARE: Read the exclusions of fees from advertised price AND required deposit paid after booking non-refundable room AND scan further to House Rules to see they will keep your deposit for 14 days!! For a two night the fees add 13% more than advertised comparison price on Booking.com. The fine print also collected 500 euros deposit that they desire to keep after checkout for 14 days. Check in procedure is horrible! I was sent a video sent right before check-in via WhatsApp. When international, my phone data package is slow, and I couldn’t get Wi-Fi until I got into the room. I stayed in Paris last year via Booking.com and had none of these issues from another place’s rental. The check-in procedures should by written so one can translate or if video sent with plenty of advance notice to download the video clips. Overall, NOT WORTH THE TROUBLE TO RENT HERE!

    Stayed in October 2023

  • Reviewed: September 20, 2023

    10
    Excellebt choice
    • Leisure trip
    • Solo traveler
    • Apartment - Ground Floor
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing..

    Incredibly beautiful apartment..clean..and has all facilities.. Needed some deposit as security ..

    Stayed in September 2023

Showing 1 - 25

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