The first night we were given room with one bed instead of 2 which was unacceptable. No elevator available to get your luggage from lobby to first floor.

Location

Stayed in June 2023

The fact that it was 36 degrees and the aircon could not been switched on! We were there for the nights of 20 and 21 June but we were told “The aircon will be switched on 1 July”! Staff were understanding and provided a fan but they couldn’t turn on the aircon!

It’s location could not be better. Every need of the guest had been considered in the room.

Stayed in June 2023

Facilities listed include air conditioning. However, the hotel had introduced a policy of no air conditioning until 1st July. This is obviously part of their environment policy for which they have won awards. A better policy would be to link it to an ambient temperature. It was 30 degrees when we visited and all we were given was a fan. The temperature in the room was excessive and dangerous, particularly for people with underlying health conditions. I live with type 1 diabetes and I was unable to regulate my body temperature and blood sugar requiring additional insulin through the night. I would never have booked a room without the option of air conditioning.

Clean room with an excellent shower. Well situated in the old port and good continental breakfast.

Stayed in June 2023

it was very hot and there was no aircon (despite it being advertised as having aircon) this meant we slept very badly and were unable to enjoy our stay. the fridge in our room did not work either

great location, very clean

Stayed in June 2023

room is tiny , very noisy into the night .. not a good place to pick if you want a decent nights sleep

good location , lovely staff . fab bar area for drinks and people watching over the port

Stayed in June 2023

room super small and the AC was not functioning at all or would not go lower at all.

Stayed in June 2023

Staff not friendly or helpful. Phone in room not working, so in order to contact reception we had to get up and get dressed and go downstairs. Aircon/heating impossible to regulate; room unbearably hot, thus very bad night's sleep. We asked twice for the temperature in the room to be reduced and were assured that the necessary steps would be taken, but nothing, nothing ... Entrance to hotel tired-looking and dingy. Bad smell in bathroom. Massively over-priced. We were very disappointed.

Good location and good view from bedroom

Stayed in June 2023

Its quite expensive so could only stay one night

Stayed several times-always lovely

Stayed in June 2023

I was traveling with a female friend. We had a wonderful view of the port, as requested. The bathroom was very modern and very clean, we also had plenty of towels. We each had two pillows, the bed was comfortable. And we really liked the bar which has a tiny balcony, with tables and chairs, and it overlooks the port. Very quaint and just what we were looking for. The hotel is right in the heart of restaurants and shopping. We walked (25 minutes) over to Notre Dame which is on a very, very high hill. You can see it from all over the city. Beautiful inside, and worth the walk.

Stayed in June 2023

Lage, Ausstattung, Personal

Stayed in April 2023

retro bar with sunny balcony modern room with fantastic view friendly staff made us 60 somethings feel at home in their French cool vibe

Stayed in April 2023

Beautiful atmospheric hotel in the best location in Marseille. Lovely staff and a great bar restaurant.

Stayed in April 2023

very small size room-very bad breakfast

good location

Stayed in March 2023

Breakfast was a bit variable

The room had the best view of alll - of the Vieux Port The light on the Notre Dame was perfect all day Hotel close to ferry and tourist "Petite Train"

Stayed in March 2023

Nothing.

Good location close to attractions and dining.

Stayed in December 2022

small rooms but dont be put off and the hot water was cold on last day but not a problem.

great location and ataff

Stayed in January 2023

We didn't have hot water, we couldn't take a shower and the parking was paid, so it shouldn't appear in the description as being one of the facilities of the hotel...

The location is amazing and the stuff friendly, the rooms were small but clean and pretty.

Stayed in January 2023

Dinesh was awesome!! Service, room, location was amazing! Loved our stay!

Stayed in January 2023

Hair found on bed sheets, bath towel heating rack not working

Stayed in January 2023

The location was perfect and the view amazing. The room was modern and comfortable and the restaurant had a more original look. It had a great vibe.

Stayed in January 2023

what?

hotel bar restaurant under one roof. clean sunny stunning view.

Stayed in December 2022

no hot water and a very small bed for two people

location

Stayed in January 2023

Bed it a bit thin (approx 8 in mattress) but perfect for one night

Next time we want to eat dinner at the hotel restaurant! It was super cute and the food looked lovely. Stayed one night and it was perfect. Room was clean, staff friendly. They let us leave our bags with the front desk after check out while we explored the city. Location is amazing and the view of the port was so nice

Stayed in December 2022

The menu didn't smell the best. We worked our way through a variety of dishes over the course of the stay. Most of which appeared to have been cooked in dirty oil

Hotel was jn a good location. Unfortunately the room wasn't. The extractor for the kitchen was right below the window. Disgusting smell through the room and even in the hall outside

Stayed in December 2022

The location was perfect

Stayed in November 2022