Nothing

Good location, free parking, great breakfast

Stayed in August 2023

The staff was really nice and helpfull, I recall a portuguese gentlemen working at the reception very, very nice.

Stayed in July 2023

It was thé perfect address for me to stay during a work visit to Grasse. I would definitely recommend it.

Stayed in July 2023

The rooms were very dated. They felt like a 90’s mobile home.

The beds were really comfortable and the rooms were quite. The swimming pool was great and the food was really nice.

Stayed in August 2023

Everything. I have been on the road in Airbnb and hotels ranging from one to five star since 2016. I have never complained. I was so disappointed at this booking. The staff were extremely polite and the manager was extremely nice and upgraded my room the next day, which I appreciated but this was still 24 hours loss on a 3 day break. This was not a four star hotel in any shape or form. I have been in better one star hotels. 1. The room was dank, dark, oppressive and depressing, with brown and grey furnishing. It smelt so bad I had the windows open all night preferring mosquitoes. 2. On entering the room the twin beds were at an angle, on wheels and extremely light, moving at any touch. They were minimum width- about 2’6”. The mattress wouldn’t stay on the base, the third layer of a topper completely went over one edge. This combination meant every time you turned over the bed came far away from the bed head and you could easily fall off. The lumpy pillows absolutely stank from age and previous guests sweat.danger of falling for older clients. I was awake until 4.30am. Hips break like this. 3. Unsuitable for children without as windows are a sheer drop and a chair and table directly under inside. 4. The showers were miserable in total lack of force - extremely poor like a dribble going to burning or cold while under it as other rooms affected it. 5. 4* requirements. Decent directions and signs to find. Attended reception.Attire of front desk staff. A nice reception needs a shirt. It’s a first impression. Any four star hotel I’ve been in has a uniform of sorts. Previous dirty ashtrays needs removing without continually asking daily. Water carafes need to be on table without asking. Snacks (crisps) need to be given with drinks without asking. Matching cups in room. The menu is the most limited I’ve ever seen. I was planning 3 meals a day relaxing at the hotel for three days. After the first dinner I ate in my room. Miserable experience.

The attention and action of the manager

Stayed in August 2023

Future from the grasse old town than I thought. Not sure they made it that clear and is best if you have a car which we did not

Nice hotel with pool

Stayed in August 2023

All great!

Great facilities, room spacious and clean. Love swimming pool. Breakfast amazing!

Stayed in August 2023

We booked a family room - we got two separate rooms. They asked us to pay unpin arrival - we did but not knowing that we didn’t get the family room we had booked and confirmed to us. We asked for discount - they said we had to wait for next day as the manager had to decide. We realised soon after going to our rooms that they did not lock - anyone could open the rooms from the outside. They said we had to accept and they would try to fix it the next day. We demanded a full refund and left the hotel. We are waiting for the refund. This a very poor hotel for family with young kids. We would never had booked it if we knew about the rooms.

Nothing

Stayed in August 2023

N/A

The hotel was very clean and up to date, the rooms were spacious and the views are beautiful, the staff were very attentive and friendly. The pool is a good size, again very clean and peaceful with gardens surrounding.

Stayed in July 2023

Nothing

Everything there was no bad points for us at all . Hotel staff where fantastic and the hotel was perfect.

Stayed in July 2023

The hotel adverts that they have a spa in their wellness center but there is only a sauna and the changing room is not confortable. There is also a jacuzzi but it was not yet in service when we visited. This experience felt very cheap. The reception staff were OK but not friendly. They seemed a bit bothered by us and we didn't feel welcome.

The location is very good The room was very good and well-equipped Room staff was very friendly Breakfast is nice but expensive (17€) We had a massage at their wellness center, and it was a very nice experience.

Stayed in May 2023

A litle beat out of the center

Breakfest was great . Good room very good stuff. Free parking

Stayed in April 2023

Hand sink was not clean around the drain area, the coffee machine was too complicated and also leaked water and it was impossible to open the balcony door because it was blocked by the table. The bathroom door was also corroded at the bottom. No restaurant service.

The comfort of the beds and parking.

Stayed in April 2023

poor internet connection

Great and friendly staff

Stayed in November 2022

restaurant was very disappointing. meal do bad we were recompensed with free breakfast

convenient

Stayed in September 2022

it’s just not a 4star whoever gives these ratings out should be fired.

it was useful for the evening

Stayed in September 2022

We were not allowed to sit by the pool after 10 pm :( The staff has a very poor english, which should not happen it hotels…

The room was very clean :)

Stayed in July 2022

The receptionist wasn't particularly happy and lacked on giving out information and seamed to have to force a smile . I saw a restaurant staff watching as a cat walked into the kitchen , very unprofessional and hygiene standard left to question . The location wasn't great for walking into town or anything else

The pool was nice , the restaurant staff were ok , the room was clean

Stayed in September 2022

Bed bugs in the room. When reception was informed about it. They changed linen and put a lot of essential oil on the bed. Instead of proper desinfection of the hotel. My friend’s room was ful of bed bugs as well. It is a serious matter that should be resolved urgently. Money for accommodation should be reimboursed.

Kind staff at the reception. Cleaned room at first sight. But we fast realized that there were bed bugs in the room.

Stayed in September 2022

The area was not very conducive to dog walking. The restaurant door wasn’t very inspiring and the bar was limited. We felt the quality of the hotel was like a budget business hotel but the price was of a higher quality hotel. It was €19 a night for the dog, which was quite a lot.

The hotel staff were welcoming and there was plenty of space to walk the dog. The room was comfy. The breakfast staff were very kind and thoughtful. The pool was lovely.

Stayed in September 2022

small room , shower took some navigating

very handy , well appointed , nice pool

Stayed in August 2022

poor rooms that need renovation and front desk staff is not very competent

Nice location and good air conditioning

Stayed in July 2022

Not a thing

Friendly staff, very clean. Great breakfast. Attractive grounds and beautiful patio.

Stayed in July 2022

we paid almost double for an executive king bed room and it was a “quite normal” room

the terrace

Stayed in June 2022