251, Chemin de Saint Roch Les Tines, Les Tines, 74400 Chamonix, France
#45 of 52 hotels in Chamonix
Guests' ChoiceBased on 619 hotel reviews
8.1Cleanliness
8.7
Comfort
8.7
Location
8.3
Facilities
8.3
Staff
8.7
Value for money
7.9
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 15, 2023
Andrew
CanadaThe pool area was really nice. I liked the nearby access to public transit into Chamonix. The staff were polite and helpful.
Stayed in September 2023
Reviewed: September 15, 2023
Cyhsm
NorwayThe handling of the bathrobes in the Spa could be improved. After every visit they will be washed which is not really eco friendly. It would be better to give a personal bathrobe to every hotel guest, so they can decide to reuse it or not. Also makes the way to the Spa more relaxed.
Very nice Hotel with grand views of the Mont Blanc. The Spa has Jacuzzi, Hamam, Sauna and a relaxing area + the pool has views of the mountains. The breakfast has everything you need to start the day and the dinner is also very tasty (might be a bit pricey as there is no other option around the Hotel to go for food)
Stayed in September 2023
Reviewed: September 5, 2023
Nataya
Thailandclose to the train..a little bit noise..
nice view..
Stayed in September 2023
Reviewed: September 3, 2023
Ian
United KingdomIn the room there was a wooded beam over one side of the bed which was low and was easy to bang your head on. Which I did. The jacuzzi in the spa was cold.
The hotel was clean nicely decor.
Stayed in August 2023
Reviewed: September 2, 2023
Alice
United KingdomThe bus times weren't correct and it was very difficult to get around as we had to just "hope" the bus would turn up which often took a long time
Pool was great, the peace and quiet away from the main village was also great !
Stayed in June 2023
Reviewed: September 1, 2023
Craig
United KingdomA little close to the road
Staff are great! Nice rooms, great pool with a view of the mountains
Stayed in August 2023
Reviewed: August 31, 2023
Simon
United KingdomHot at nighttime! A bit noisy outside too.
Pool very nice, breakfast good, room relatively spacious
Stayed in August 2023
Reviewed: August 20, 2023
Diana
SwitzerlandThe view, the pool, the location, the spa, the service, the personnel was helpful and kind, accesibility.
Stayed in August 2023
Reviewed: August 12, 2023
Sharon
United KingdomThis was a quick stop over stay for me but would have happily stayed longer, lovely hotel and staff
Stayed in June 2023
Reviewed: August 11, 2023
Marinda
NetherlandsThe car chargers in the garage and outdoor can only be used by Tesla’s; not by other EV’s.
Beautiful view, kind staff (incl owner!), nice pool, good diner. Everybody speaks English very well.
Stayed in August 2023
Reviewed: August 10, 2023
Putri
NetherlandsMaybe you need more EV charging
Everything, specialy outdoor pool its very nice to enjoy summer time here, Staff is also helpfull and warm, the hotel its homy...i will come back ❤️❤️❤️
Stayed in August 2023
Reviewed: August 8, 2023
Brigitte
SwitzerlandThe spa can only be visited if you inform /book it in advance. Maximum 4 people. The door in the bathroom was defect.
The outdoor pool area. The breakfast room.
Stayed in August 2023
Reviewed: August 7, 2023
Margaret
IrelandUnfortunately myself and my husband were really disappointed with the food. We booked 6 nights half board. The menu for dinner each evening was so limited, a set menu of 2 starters, 2 mains and 2 desserts, plus one of each on a specials board. So basically a choice of 3 dishes each night. They don't cater for vegan or vegetarian with this set menu either. We ended up only eating in the restaurant 4 times out of the 6. Breakfast was a little better, again only limited to breads and fruit if you are vegan. The hot food choice was same every day, scrambled egg, boiled egg, bacon, sausage and crepes and pancakes. So overall if you just want a hotel room and no food, go ahead and book but if you want to enjoy lots of nice food and some variety and a lively atmosphere try somewhere else. The menu options need a serious review.
This is a beautiful hotel, looks to have been redecorated recently. Everything was spotlessly clean, the bed was comfortable and all towels and linen were fresh. The hotel is 4km outside of the town centre of Chamonix however both the bus and train stop are a 2min walk away from the hotel and you can be in the centre of town in minutes. But do check the bus and train schedule because there was no public transport after 8.30pm and this was in August. I believe there is a late service during high season. A taxi is €30 each way.
Stayed in August 2023
Reviewed: August 4, 2023
Nicola
United KingdomBar service slow
Lovely comfortable room
Stayed in August 2023
Reviewed: July 30, 2023
Bertrand
DenmarkWe ate dinner in the restaurant several evenings but the food was generally a little boring and somewhat overpriced. Spa had to be booked in advance and included only a small jacuzzi, a steam bath and a sauna. Internet was very slow.
Amazing view from our balcony, very nice breakfast, clean room and nice staff.
Stayed in July 2023
Reviewed: July 28, 2023
Robert
GermanyWifi signal in the 4th floor was much too weak.
Very friendly and helpful staff
Stayed in July 2023
Reviewed: July 27, 2023
Osmo
FinlandA beautiful spot at the foot of Mont Blanc. Outdoor pool with a view to the mountains.
Stayed in July 2023
Reviewed: July 25, 2023
Evgeny
Israelno air conditioning
location
Stayed in July 2023
Reviewed: July 24, 2023
Emmy
SwitzerlandA bit away from supermarket therefore if can offer special price for guests:) But staffs friendly and we are able to have early check in. Thank you
It’s insensitive that pool and Sauna & Jacuzzi for free
Stayed in July 2023
Reviewed: July 23, 2023
Roger
AustraliaNothing, wonderful in every way. And the vews down the valley outstanding. Even went for a swim…
Breakfast was all we had wanted and needed. Everything fresh.
Stayed in June 2023
Reviewed: July 22, 2023
Giulio
ItalyResturant staff highly disorganized. The chef often coming out of the kitchen to look for the waiters. We waited 90 minutes for our dinner’s main course.
Great position, nice swimming pool, cozy rooms
Stayed in July 2023
Reviewed: July 17, 2023
Ahurbrui
United KingdomThe TV is all in french, I asked if they could check the remote for a language option but apparently it didnt have that option, with so many people visiting it's a bit of a shame that you can't change the language of the tv or be able to put netflix.
I really love the hotel, the spa facilities were great and the breakfast was amazing.Tge swimming pool is heated and with amazing views. The free bus from Chamonix is only 5min away so it's super easy to get there.
Stayed in July 2023
Reviewed: July 16, 2023
Petroulas
United StatesLocation was 2 train stops from downtown, one stop from Flegrere lift. Quiet, nice restaurant and breakfast
Stayed in July 2023
Reviewed: July 12, 2023
Jenny
United StatesI got a massage which I requested to be a sports massage, but it was not good.
Nice hotel, nice pool area. Dinner was good.
Stayed in July 2023
Reviewed: July 12, 2023
Tania
United Kingdomno air con
impressive from initial walk in lovely hotel great facilities stunning scenery
Stayed in July 2023
Imerovigli, Greece
Dietfurt, Germany
Verona, Italy
Appleton, US
Ella, Sri Lanka
Třeboň, Czech Republic
Barrancao, Portugal
Ngapali, Myanmar
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content