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Reviews of Excelsior Chamonix Hôtel & Spa

251, Chemin de Saint Roch Les Tines, Les Tines, 74400 Chamonix, France

#45 of 52 hotels in Chamonix

Guests' Choice

Review Score

Based on 619 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.3

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    7.9

  • Free Wifi

    8.2

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Showing 76 - 100

  • Reviewed: September 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 2 nights

    The pool area was really nice. I liked the nearby access to public transit into Chamonix. The staff were polite and helpful.

    Stayed in September 2023

  • Reviewed: September 15, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The handling of the bathrobes in the Spa could be improved. After every visit they will be washed which is not really eco friendly. It would be better to give a personal bathrobe to every hotel guest, so they can decide to reuse it or not. Also makes the way to the Spa more relaxed.

    Very nice Hotel with grand views of the Mont Blanc. The Spa has Jacuzzi, Hamam, Sauna and a relaxing area + the pool has views of the mountains. The breakfast has everything you need to start the day and the dinner is also very tasty (might be a bit pricey as there is no other option around the Hotel to go for food)

    Stayed in September 2023

  • Reviewed: September 5, 2023

    8.0
    nice view, a little bit noise from the train.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 10 nights
    • Submitted from a mobile device

    close to the train..a little bit noise..

    nice view..

    Stayed in September 2023

  • Reviewed: September 3, 2023

    7.0
    Nice hotel but would likely now stop there again. There was nothing near the hotel no shops or places to eat. The bus st
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    In the room there was a wooded beam over one side of the bed which was low and was easy to bang your head on. Which I did. The jacuzzi in the spa was cold.

    The hotel was clean nicely decor.

    Stayed in August 2023

  • Reviewed: September 2, 2023

    8.0
    Lovely setting, great staff.
    • Leisure trip
    • Group
    • Family Room
    • Stayed 2 nights

    The bus times weren't correct and it was very difficult to get around as we had to just "hope" the bus would turn up which often took a long time

    Pool was great, the peace and quiet away from the main village was also great !

    Stayed in June 2023

  • Reviewed: September 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    A little close to the road

    Staff are great! Nice rooms, great pool with a view of the mountains

    Stayed in August 2023

  • Reviewed: August 31, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    Hot at nighttime! A bit noisy outside too.

    Pool very nice, breakfast good, room relatively spacious

    Stayed in August 2023

  • Reviewed: August 20, 2023

    9.0
    Wonderful
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The view, the pool, the location, the spa, the service, the personnel was helpful and kind, accesibility.

    Stayed in August 2023

  • Reviewed: August 12, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night

    This was a quick stop over stay for me but would have happily stayed longer, lovely hotel and staff

    Stayed in June 2023

  • Reviewed: August 11, 2023

    9.0
    Comfortable, with splendid view on Mont Blanc from the pool
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The car chargers in the garage and outdoor can only be used by Tesla’s; not by other EV’s.

    Beautiful view, kind staff (incl owner!), nice pool, good diner. Everybody speaks English very well.

    Stayed in August 2023

  • Reviewed: August 10, 2023

    9.0
    Lovely hotel
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Maybe you need more EV charging

    Everything, specialy outdoor pool its very nice to enjoy summer time here, Staff is also helpfull and warm, the hotel its homy...i will come back ❤️❤️❤️

    Stayed in August 2023

  • Reviewed: August 8, 2023

    7.0
    Nice hotel located ca.3 km away from Chamonix
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The spa can only be visited if you inform /book it in advance. Maximum 4 people. The door in the bathroom was defect.

    The outdoor pool area. The breakfast room.

    Stayed in August 2023

  • Reviewed: August 7, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Unfortunately myself and my husband were really disappointed with the food. We booked 6 nights half board. The menu for dinner each evening was so limited, a set menu of 2 starters, 2 mains and 2 desserts, plus one of each on a specials board. So basically a choice of 3 dishes each night. They don't cater for vegan or vegetarian with this set menu either. We ended up only eating in the restaurant 4 times out of the 6. Breakfast was a little better, again only limited to breads and fruit if you are vegan. The hot food choice was same every day, scrambled egg, boiled egg, bacon, sausage and crepes and pancakes. So overall if you just want a hotel room and no food, go ahead and book but if you want to enjoy lots of nice food and some variety and a lively atmosphere try somewhere else. The menu options need a serious review.

    This is a beautiful hotel, looks to have been redecorated recently. Everything was spotlessly clean, the bed was comfortable and all towels and linen were fresh. The hotel is 4km outside of the town centre of Chamonix however both the bus and train stop are a 2min walk away from the hotel and you can be in the centre of town in minutes. But do check the bus and train schedule because there was no public transport after 8.30pm and this was in August. I believe there is a late service during high season. A taxi is €30 each way.

    Stayed in August 2023

  • Reviewed: August 4, 2023

    8.0
    Super location, great breakfast and great rooms
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bar service slow

    Lovely comfortable room

    Stayed in August 2023

  • Reviewed: July 30, 2023

    7.0
    Comfortable but little pricy
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 3 nights

    We ate dinner in the restaurant several evenings but the food was generally a little boring and somewhat overpriced. Spa had to be booked in advance and included only a small jacuzzi, a steam bath and a sauna. Internet was very slow.

    Amazing view from our balcony, very nice breakfast, clean room and nice staff.

    Stayed in July 2023

  • Reviewed: July 28, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Wifi signal in the 4th floor was much too weak.

    Very friendly and helpful staff

    Stayed in July 2023

  • Reviewed: July 27, 2023

    9.0
    Stopped for one night with family crossing the Alpes. Made an impression!
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night

    A beautiful spot at the foot of Mont Blanc. Outdoor pool with a view to the mountains.

    Stayed in July 2023

  • Reviewed: July 25, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 6 nights

    no air conditioning

    location

    Stayed in July 2023

  • Reviewed: July 24, 2023

    8.0
    It would be freat to offer guests discount for the meals or welcome drink drinks…
    • Business trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    A bit away from supermarket therefore if can offer special price for guests:) But staffs friendly and we are able to have early check in. Thank you

    It’s insensitive that pool and Sauna & Jacuzzi for free

    Stayed in July 2023

  • Reviewed: July 23, 2023

    9.0
    Recommend to anyone- go there
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing, wonderful in every way. And the vews down the valley outstanding. Even went for a swim…

    Breakfast was all we had wanted and needed. Everything fresh.

    Stayed in June 2023

  • Reviewed: July 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Resturant staff highly disorganized. The chef often coming out of the kitchen to look for the waiters. We waited 90 minutes for our dinner’s main course.

    Great position, nice swimming pool, cozy rooms

    Stayed in July 2023

  • Reviewed: July 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The TV is all in french, I asked if they could check the remote for a language option but apparently it didnt have that option, with so many people visiting it's a bit of a shame that you can't change the language of the tv or be able to put netflix.

    I really love the hotel, the spa facilities were great and the breakfast was amazing.Tge swimming pool is heated and with amazing views. The free bus from Chamonix is only 5min away so it's super easy to get there.

    Stayed in July 2023

  • Reviewed: July 16, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Location was 2 train stops from downtown, one stop from Flegrere lift. Quiet, nice restaurant and breakfast

    Stayed in July 2023

  • Reviewed: July 12, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I got a massage which I requested to be a sports massage, but it was not good.

    Nice hotel, nice pool area. Dinner was good.

    Stayed in July 2023

  • Reviewed: July 12, 2023

    8.0
    absolutely perfect relaxing stay with spa and beautiful pool. we ate dinner and breakfast and both were lovely . staff w
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    no air con

    impressive from initial walk in lovely hotel great facilities stunning scenery

    Stayed in July 2023

Showing 76 - 100

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