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Reviews of Campanile Aix-en-Provence Sud - Pont de l'Arc

1 Rue Jean Andreani, 13090 Aix-en-Provence, France

#43 of 51 hotels in Aix-en-Provence

Guests' Choice

Review Score

Based on 224 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    7.9

  • Facilities

    7.5

  • Staff

    8.6

  • Value for money

    7.6

  • Free Wifi

    7.9

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: July 15, 2024

    10
    Exceptional
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Everyone was very welcoming, it was clean and comfy, the breakfast was amazing!

    Stayed in July 2024

  • Reviewed: July 15, 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Double Room with 1 Double Bed and 1 Junior Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The location was far from the city center, the bus connection did not work too well. The overall stay was quite pricy..

    The staff was helpful and friendly. The breakfast was amazing with a wide selection of fresh products.

    Stayed in July 2024

  • Reviewed: June 5, 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Quality of room furnishings

    Stayed in June 2024

  • Reviewed: May 29, 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was below average, not as good as Best Western. There was only 1 coffee sachet per person per night. No choice of tea and coffee. The shower was badly set so that the water wet the floor.

    The parking was convient and safe.

    Stayed in May 2024

  • Reviewed: May 28, 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The room was clean however the property needs a good cleaning and an update. This is more of a motel than a hotel.Stairwell on the outside was dirty.Hear people passing since the window is facing the hallway.

    Quiet on the outskirts of the city

    Stayed in May 2024

  • Reviewed: May 17, 2024

    10
    Brillant.
    • Leisure trip
    • Couple
    • Double Room with 1 Double Bed and 1 Junior Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nil

    Very comfortable and convenient!

    Stayed in May 2024

  • Reviewed: April 22, 2024

    4.0
    I'm not staying there again..
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    the bed was terrible!! I arrived at 1.30am from a trip and I couldn't sleep until 4.30am because of the matress...

    Good breakfast!!

    Stayed in March 2024

  • Reviewed: January 22, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Double Room with 1 Double Bed and 1 Junior Bed
    • Stayed 1 night

    The place around isn't safe, I had to take money from a ATV with my knife in my hand. Very dangerous at the night

    Stayed in November 2023

  • Reviewed: November 15, 2023

    1.0
    Unsafe stay - creep tried to access our room
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    The hotel doesn't have any privacy measures in place - anyone from outside could access their compound at any time. The rooms are all accessible through an open passageway. Long story short, I had a rather unsettling incident where a creep tried to enter my room at night. I was staying with a friend and we are both females. He looked in through the blinds and knocked on our door, but nothing was done after I reported the incident to security. After my stay, I emailed the hotel and their explanation was that he confused my room for his after a night out. However, my room's lights were on and the blinds were wide open, so he could clearly see who were inside. And why did he not try his card but knock on the door instead if he knew it was his room anyways? It was unsafe and traumatizing to say the least. I'd hate for others to go through the same uneasy experience, so please think twice before booking. There are plenty of other places that prioritize guest safety and take customer concerns more seriously.

    Stayed in November 2023

  • Reviewed: September 13, 2023

    10
    Nice stay in Provence
    • Leisure trip
    • Family with young children
    • Double Room with 1 Double Bed and 1 Junior Bed
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Nice staff, uncomplicated check-in/check-out, delicious breakfast, clean and quiet rooms, free parking

    Stayed in August 2023

  • Reviewed: August 31, 2023

    5.0
    Not a good Campanile
    • Leisure trip
    • Family with young children
    • Double Room with 1 Double Bed and 1 Junior Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was not polite at all. The waitress in charge of service at the restaurant had an awful attitude: pretentious when answering in addition she did not indicate all the dishes to order not even their prices. In addition, Bad smell at the room and towels.

    Good location, near highway. Perfect for travelling. The breakfast was good: abundant and good quality

    Stayed in August 2023

  • Reviewed: August 28, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room with 1 Double Bed and 1 Junior Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff are nice.this Hotel is good for 1 night.

    Stayed in August 2023

  • Reviewed: August 19, 2023

    3.0
    Poor
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Smelled like sewage in the First room. They tried covering with some spray.

    Good location for us. Easy accesible.

    Stayed in August 2023

  • Reviewed: August 16, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    There is a foul odeur coming from the toilet drainages in both rooms we were staying. Workers moving trolleys (believe its for laundry) in early hours (3:50am) making loud noises and woke my family. My rooms were 31 & 32 which are close to there store rooms.

    There is parking facilities

    Stayed in August 2023

  • Reviewed: August 1, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with 1 Double Bed and 1 Junior Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    The lavendel was not in his color.

    The whine the service the personal en the room en the braekfast

    Stayed in August 2023

  • Reviewed: July 30, 2023

    3.0
    Will not come back.
    • Leisure trip
    • Family with young children
    • Double Room with 1 Double Bed and 1 Junior Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Pretty run down motel with very hard and uncomfortable mattresses. 3rd bed for the kid was even worse.

    Convenient location for stop-over to Côte d’Azur. Free parking. Friendly staff.

    Stayed in July 2023

  • Reviewed: July 13, 2023

    5.0
    Fine for an overnight stop
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Small room, complete lack of character, cardboard cups, small lumpy low pillows.

    Staff were pleasant and helpful

    Stayed in July 2023

  • Reviewed: June 15, 2023

    6.0
    Practical hotel for a few days stay.
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights

    Outdated decoration in the room. No secure internet, not a lot of daylight in the room.

    Pleasant staff. easy to find and good parking facility

    Stayed in May 2023

  • Reviewed: June 9, 2023

    10
    Amazing
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was nice, the receptionist was amazing and very polite, room exceptional. Travelled alone and I felt safe In The hotel and the room. Plenty of space and nice comfy beds. Shower was ana in and bathroom clean. Staff is friendly and polite, really loved it.

    Stayed in June 2023

  • Reviewed: June 7, 2023

    3.0
    US travelers beware.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    the rooms are terrible. they are equivalent to a very cheap US hotel for twice the money. I would not recommend staying here. We cancelled our reservation after one night and lost two nights’ fees because it was so disappointing.

    the restaurant is very nice

    Stayed in June 2023

  • Reviewed: May 28, 2023

    4.0
    Huge disappointment
    • Leisure trip
    • Travelers with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    This place was a huge disappointment. The pictures look great on the website but the apartment is in a decrepit old building, you have to climb two flights of steep and narrow stairs to get to the entrance. The apartment is a duplex, the bathroom on the first floor reeks at all times which fills the inside of the apartment with a disgusting odor. The second floor wood floors creek which makes it impossible to sleep for those downstairs. The self check in is a disaster, with random and out if date instructions. The poor lady who tried to provide remote support did her best to help but there was only so much she can do. For this price it's better to go to a hotel.

    Location. Free closed parking.

    Stayed in May 2023

  • Reviewed: May 10, 2023

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights

    Rooms poorly isolated and cold

    Wifi Parking

    Stayed in April 2023

  • Reviewed: May 6, 2023

    3.0
    Poor
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Expensive for this 1/2 star hostel horrible

    Nothing

    Stayed in April 2023

  • Reviewed: April 22, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    the soap and shampoo containers were almost empty, were not replenished.

    the location is close to Aix-en-Provence but it is not as mentioned as 1.6km.

    Stayed in April 2023

Showing 76 - 100

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