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Reviews of Campanile Nancy Centre - Gare

12 rue de Serre, 54000 Nancy, France

#16 of 27 hotels in Nancy

Guests' Choice

Review Score

Based on 204 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.2

  • Location

    9.0

  • Facilities

    7.8

  • Staff

    8.6

  • Value for money

    8.1

  • Free Wifi

    8.0

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Showing 1 - 25

  • Reviewed: March 29, 2025

    8.0
    Nice hotel for a short visit to Nancy.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very good value for the money: basic but clean and comfortable room, very good breakfast, convenient location, quiet.

    Stayed in March 2025

  • Reviewed: February 22, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It was a very hard bed.

    Stayed in February 2025

  • Reviewed: December 24, 2024

    8.0
    Good option in Nancy
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    All good - no flashbacks/nightmarish memories recalled

    TBH I stayed a while ago so don’t really remember, but it doesn’t trigger any trauma/horrible flashbacks so must have been ok

    Stayed in November 2024

  • Reviewed: December 16, 2024

    7.0
    Good hotel near train station
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Plastic clothes hangers

    Good location, nice reception area

    Stayed in December 2024

  • Reviewed: October 18, 2024

    8.0
    Perfect city centre location
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Mattress was a little thin.

    Location, cleanliness and the bar/lounge area.

    Stayed in October 2024

  • Reviewed: October 18, 2024

    8.0
    Good value Hotel
    • Leisure trip
    • Travelers with friends
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    No complaints

    Clean and comfortable hotel in a good location.

    Stayed in September 2024

  • Reviewed: September 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    n/a

    Exactly what we expected - clean and spacious room, easy check-in and check-out, very friendly staff

    Stayed in August 2024

  • Reviewed: August 28, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    parking is somehow troublesome

    very central, 10 minutes from stanislav squre. lot of resteurant and you can enjoy a 'belle epoque' breakfast in the nearby Excelsior Cafe

    Stayed in August 2024

  • Reviewed: August 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    Nice place in the center of Nancy.

    Stayed in August 2024

  • Reviewed: August 1, 2024

    7.0
    Central location early breakfast
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No coffee for breakfast due to a broken milk supply that the night porter could not repair

    The hotel is on walking distance of All main attracties. Is has a large lounge which makes it a good place to spend some airconditioned time. Also breakfast available from 5!

    Stayed in July 2024

  • Reviewed: July 8, 2024

    7.0
    Nice stay in Nancy
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was very small and could barely handle two medium size suitcases.

    The hotel was within walking distance of all the important sites in town. Clean room and bathroom was nice. WiFi worked with little to no problems.

    Stayed in July 2024

  • Reviewed: July 3, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Photos of the bar on your website is making a big misunderstanding that it is a part of the hotel. I was hotel's guest and need to pay extra money just to able to sit there.

    Stayed in June 2024

  • Reviewed: May 26, 2024

    9.0
    Satisfied with repeat visit
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Nothing really negative. Room was on the small side, but that is typical for this area. No refrigerator, but that was definitely not a "deal breaker"

    Location was close to the train station and shopping, which made it convenient. This is not the first time we have stayed here; we had been here on previous visits.

    Stayed in May 2024

  • Reviewed: April 7, 2024

    7.0
    The Receptionist did his job well by changing our Pillows which were not soft enough to sleep on.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It’s not easy to find the address by car.

    It was rainy Weekend, so the Bar lounge was a place to go.

    Stayed in April 2024

  • Reviewed: November 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Dance party upon arrival in lobby/bar My key didn’t open the room and I had to go down to lobby, 9th floor down again. Bed occupies most space in bedroom. No luggage holder in room: suitcase on bed! Not many amenities for ***

    Location

    Stayed in November 2023

  • Reviewed: November 14, 2023

    8.0
    Very pleasant stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Nothing

    Very friendly staff and central location

    Stayed in November 2023

  • Reviewed: November 12, 2023

    7.0
    Disappointed
    • Leisure trip
    • Solo traveler
    • Triple Room
    • Stayed 5 nights
    • Submitted from a mobile device

    There was a notice at the front desk,saying that there would be a disruption to the hot water. However nothing was sent before the cut-off time for cancellation,so that I could book another place. No attempt to notify me before I arrived in France. After the first time that it happened, I was assured that the problem was fixed. 3 days later no hot showers again. It reached 3 °C that night so cold showers were not appreciated.Not even a discount for those nights was offered. In the rooms the beds had the top just pulled over without tidying the sheets,so it was left rumpled each day.Beds not really made. A noisy Salsa night was held straight under my room until well after midnight . I could understand if it was a Saturday night,but resorted to ear plugs in the end. Maybe a higher level room would be better.

    Good position, close to the station and a short walk into the main centre. Some staff were welcoming,and apologised for the cold showers, but others were abrupt.It wasn't their fault-- that was the responsibility of the management. Good breakfast,with plenty of choices.

    Stayed in November 2023

  • Reviewed: October 29, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great breakfast buffet.

    Stayed in October 2023

  • Reviewed: October 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There was nothing that would prevent me from booking it again. However, I would have liked a larger dressing table and tea and coffee facilities in the room

    All of the staff were pleasant and helpful, but some were exceptionally good. I have little to no french but this was not a problem

    Stayed in October 2023

  • Reviewed: October 12, 2023

    8.0
    ovarall i can recomand it
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 4 nights

    pillows to be improved

    breakfast was top, position was top as well.

    Stayed in September 2023

  • Reviewed: October 6, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Room was smaller than what it looked like in photos, but was clean and comfortable.

    Excellent location, 2 minute walk to the train station and very close to town centre. Room was cleaned everyday, and they had even left a little activity pack for my daughter on arrival.

    Stayed in October 2023

  • Reviewed: October 2, 2023

    9.0
    Campanile is located in a great location, clean and comfortable, friendly staff. Would book again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Nothing in particular. Everything was nice.

    Campanile is located in an excellent location, easily accessible and close to center and main attractions. Staff was friendly and the check in was smooth, check out too. Room had everything we needed, was clean and very comfortable.

    Stayed in October 2023

  • Reviewed: August 28, 2023

    8.0
    Good value but be careful about parking and make sure you get air conditioning if you need it.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    The first room we were given did not have air conditioning and the reception tried to convince us to take the room as they provided a fan, even though we specifically requested air conditioning. Parking is a bit challenging. The nearest lot is about 3 blocks away, but it's difficult to drive to with all the one-way streets and blocked turns. Our GPS didn't know about all the road inconsistencies, so be careful where you drive.

    The room was adequate for our needs, and once we were able to get a room with air conditioning, it the worked properly. A reasonably close walk to the downtown core and old town square (a must-see).

    Stayed in August 2023

  • Reviewed: August 16, 2023

    9.0
    Short stay en route to Switzerland
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Ideally located, clean and welcoming good staff and excellent breakfast

    Stayed in July 2023

Showing 1 - 25

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