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Reviews of Citadines Austerlitz Paris

27 Rue Esquirol, 13th arr., 75013 Paris, France

#1212 of 5,686 vacation rentals in Paris

Guests' Choice

Review Score

Based on 463 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.6

  • Facilities

    8.0

  • Staff

    9.2

  • Value for money

    8.0

  • Free Wifi

    8.5

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Showing 226 - 250

  • Reviewed: July 10, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio (2 Adults)
    • Stayed 3 nights
    • Submitted from a mobile device

    No aircon, but the fan provided was perfectly efficient and quiet.

    Finally a city room that was spacious, good bathroom and comfortable bed. Not a pokey little boxroom. The welcome by the staff member on duty was so friendly and pleasant.

    Stayed in July 2023

  • Reviewed: July 6, 2023

    10
    Amazing
    • Leisure trip
    • Group
    • Studio (2 Adults)
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    The staff were absolutely lovely to me and my friend we were travelling ourselves for the first time and the staff couldn’t not have been more helpful towards us.

    Stayed in June 2023

  • Reviewed: July 2, 2023

    6.0
    Overall it was OK but definitely not worth the money.
    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 3 nights
    • Submitted from a mobile device

    The photos are from a 3D design maybe, because it doesn’t coincide with the actual room condition. The room was clean but outdated. It was not super stylish like in the photos. We haven’t had an air conditioning system in the room so we had to open the window to cool down. But the room location was right nearby the road and it was noisy.

    It was very close to the Nationale metro station.

    Stayed in July 2023

  • Reviewed: June 4, 2023

    6.0
    Pleasant
    • Business trip
    • Travelers with friends
    • Studio (2 Adults)
    • Stayed 7 nights
    • Submitted from a mobile device

    No one came to take the trash out while we were staying there!

    Good location, quiet and peaceful.

    Stayed in May 2023

  • Reviewed: May 22, 2023

    10
    Perfect for us. Will definitely stay again when we return to Paris.
    • Leisure trip
    • Group
    • Studio (2 Adults)
    • Stayed 4 nights

    Nothing really. Great all round.

    Excellent all round. Easy to find and get to from Gare du Nord on the Metro. Excellent location to wander to Place d'italie or into the city. Would stay again.

    Stayed in April 2023

  • Reviewed: May 16, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 2 nights

    The room was spacious but we were not aware it would be a ground floor disabled room. It was next to reception so was quite noisy, especially on Friday night when there were people outside in the reception area talking and playing music at 1am. Room was quite expensive for what it is but Paris is always pricey.

    Bed was super comfy and the room was clean.

    Stayed in May 2023

  • Reviewed: May 13, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 4 nights
    • Submitted from a mobile device

    The room looked nothing like the pictures. The room and especially bathroom had a very unpleasant smell. Room and its floor also lacked cleanliness. The safe was not working

    The location of the hotel is great. Staff was also very friendly

    Stayed in May 2023

  • Reviewed: May 5, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 3 nights
    • Submitted from a mobile device

    Very outdated decor and furniture. Staff indifferent to rude

    Convenient location for China town

    Stayed in February 2023

  • Reviewed: April 19, 2023

    10
    A comfortable stay in a great location with friendly staff.
    • Leisure trip
    • Group
    • Studio (2 Adults)
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff were friendly and helpful. I also really appreciated that they spoke french with me as I am a UK student learning French, so it was a great opportunity to practice. The room was comfortable, spacious and had everything we needed.

    Stayed in April 2023

  • Reviewed: March 6, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 6 nights
    • Submitted from a mobile device

    Excellent hotel staff, comfortable and warm room as well as many amenities in and around the accommodation. I recommend it for sure!!

    Stayed in March 2023

  • Reviewed: March 5, 2023

    10
    Nice room, helpful staff, 2 minutes to Metro, free baggage room - recommended
    • Leisure trip
    • Family with young children
    • Studio (2 Adults)
    • Stayed 3 nights

    Perhaps some English content on TV in addition to BBC new channel

    Perfectly suitable room with comfortable beds and lovely bathroom with shower & bath. Useful fridge, microwave and well equipped kitchen area. The weather was cold but the heating in the room and bathroom kept the room warm.

    Stayed in March 2023

  • Reviewed: March 4, 2023

    10
    Perfect if you are a tourist
    • Leisure trip
    • Family with young children
    • Studio (2 Adults)
    • Stayed 4 nights
    • Submitted from a mobile device

    -

    It was close to public transport of all kinds, everything you needed

    Stayed in March 2023

  • Reviewed: February 28, 2023

    10
    Absolutely amazing
    • Leisure trip
    • Family with young children
    • Studio (2 Adults)
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was very clean and spacious with a comfortable large bed. We wanted a room with a balcony and they kindly accommodated our request. The staff is beyond friendly. Location is perfect, near the metro line. I can’t praise them enough. If I’m ever back in Paris, I’ll definitely stay here again.

    Stayed in February 2023

  • Reviewed: January 9, 2023

    6.0
    we had a good stay
    • Leisure trip
    • Group
    • Studio (2 Adults)
    • Stayed 5 nights
    • Submitted from a mobile device

    it was a bit old and out dated, not as shown on photos

    the location is good, near metro and had superette near by room is efficient

    Stayed in January 2023

  • Reviewed: January 3, 2023

    5.0
    The hotel is not exceptional for the price but the neighborhood is very nice!
    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 4 nights
    • Submitted from a mobile device

    It was fairly clean but not exceptional.

    great location and very nice staff!

    Stayed in January 2023

  • Reviewed: December 19, 2022

    6.0
    will not stay there again
    • Leisure trip
    • Travelers with friends
    • Studio (2 Adults)
    • Stayed 5 nights
    • Submitted from a mobile device

    not clean place (dirty inside fridge, a lot of dust under beds, stains all on all walls and surfaces).

    friendly reception. quite location with good connection to city centre

    Stayed in December 2022

  • Reviewed: December 14, 2022

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Studio (2 Adults)
    • Stayed 5 nights
    • Submitted from a mobile device

    Terrible cleaning and smell. No towels change in 5 days or extra cleaning unless u ask for it. The room needs to be renewed or at least to be painted. Winter enters trough the windows as isolation is also very poor. It is not the most expensive hotel in town but we are very dissapointed with this.

    Nice staff and big room with a small kitchen. Beds are very confortable. Other citadines are great but this one needs some works and investment to keep up with a minimum quality.

    Stayed in December 2022

  • Reviewed: December 14, 2022

    10
    Like kitchen and big desk .after trip I can enjoy read and work time ,cook something by myself
    • Leisure trip
    • Solo traveler
    • Studio (2 Adults)
    • Stayed 6 nights
    • Submitted from a mobile device

    Service

    Stayed in December 2022

  • Reviewed: December 13, 2022

    10
    Reasonably priced, easy access from and to airport. Less than 5 mins walk to different metros. Quite area.
    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 4 nights
    • Submitted from a mobile device

    a recommendation: dish drainer in order not to leave dishes draining directly on the cupboard worktop.

    Large room by Paris standards. Could smell cleanliness.

    Stayed in December 2022

  • Reviewed: November 24, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff was very helpful

    Stayed in November 2022

  • Reviewed: November 22, 2022

    3.0
    Nice staff and good location but poor facilities. Okay for a short stay if you are not expecting any frills.
    • Business trip
    • Couple
    • Studio (2 Adults)
    • Stayed 4 nights
    • Submitted from a mobile device

    The bathroom had no fan, the ceiling were damp in mould, the shower head was very dirty and broken. Furthermore the bathroom had exposed boiler which wasn’t really nice to see really. There was no cleaning during our stay (4nights) which maybe would have been nice to have. The room was okay but again we had mould alongside the window and there was main light from the ceiling.

    The property is in a very good location that suited the porpoise of our visit. The staff are very nice, welcoming and accommodating. The bed is very comfortable.

    Stayed in November 2022

  • Reviewed: November 14, 2022

    10
    great location, hosts and studio
    • Leisure trip
    • Travelers with friends
    • Studio (2 Adults)
    • Stayed 3 nights
    • Submitted from a mobile device

    nothing

    it was fully equipped. The location was great

    Stayed in November 2022

  • Reviewed: October 22, 2022

    10
    Very good hotel!
    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 3 nights
    • Submitted from a mobile device

    excelent hotel with a very great instalations, the kitchen make you stay like home.

    Stayed in October 2022

  • Reviewed: October 20, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 6 nights

    Would have been nice to have more English speaking channels but were happy with the two that were there.

    On our arrival we were greeted by Guillaume. He was very friendly and gave us advice on local areas such as Metro and Supermarkets which were close to the Apartment. The apartment was well equipped for our needs and having a laundry on site was an added bonus. We needed an extra night at the apartment due to a change in Flights and Guillaume did a fabulous job arranging the extra night for us. All of the staff were excellent and very helpful whenever we asked for assistance.

    Stayed in October 2022

  • Reviewed: October 16, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio (2 Adults)
    • Stayed 3 nights
    • Submitted from a mobile device

    They didn't clean the room in 3 days... When I checked out,They said I should ask for it

    Close to 2 metro stations of different lines and close to train station as well. Very friendly staff

    Stayed in October 2022

Showing 226 - 250

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