Location

Stayed in August 2023

Horrible area. Right in front of train station, so every time the train pass it’s loud & shakes your room. My AC went out they gave me a fan. My room looked nothing like the photos. They don’t have breakfast like specified when i booked. No US channels or outlets to plug your US chargers. The walls are so thin it sounds like your neighbors are inside your room.

Good location. Close to everything

Stayed in August 2023

No room service. Beds & room not turned over.

Breakfast was just above apart from the bread & croissants not being fresh. The tha lady in attendance was extremely helpful

Stayed in July 2023

One of the elevator wasn't working. I had to carry my luggage all the way from the garage.

location was good.

Stayed in May 2023

False advertising - located in a terrible, non-walkable area of town, no air conditioning as stated. We did not even spend the night. Still waiting for a refund. Horrible

It was so terrible we left and went to another hotel. Everything was bad.

Stayed in June 2023

Good place near the train station

Stayed in July 2023

the pillows were not soft

Stayed in July 2023

See above.

All went well, especially happy with the location and outside patio. The room was shabbier than I remember from another stay at another Citadines.

Stayed in June 2023

double charge the bill. Receptionist is not helpful, cannot resolve the problem, just asked me to contact booking.com.

Stayed in June 2023

The room is obviously older than the photos in the website. The safety box was malfunctioned and could not be replaced or repaired. The hotel duplicated my room charges and requested me to contact Booking.com as it’s not their problem they said. I had to contact Booking.com for the refund and suffered a small loss due to fx. All in all, it’s not worth the room rate I paid and will choose other hotel next time with the same budget.

Location

Stayed in June 2023

Bad hotel - wasn’t clear that it was a hostel style for back packers also dirty and very old decor would not recommend

Location

Stayed in June 2023

the bath towels are dirty. there was cosmetic left on the bath towel. the Eiffel view is not a full view, only 2/3 Eiffel can be seen even on the 6/F. the room decoration and facilities in the room on 6/F is old with poor quality. it was smelly as well. the room on 4/f is much cheaper and cleaner than the room on 6/F, it overlooks 1/2 of Eiffel.

location. Night time check-in staff only.

Stayed in June 2023

1. No effective air conditioning. had to be provided with a fan 2. broken lift. had to share with cleaning staff could wait up to 10 minutes for lift to become available 3. safe bit operation. despite numerous requests for assistance, no support 4. simple ammenities not provided. soap dispenser in shower empty 5. washing machine in laundry broken 6. No refreshing of room each day. had to ask for own towels and no rubbish service 4. noise from hallway

location

Stayed in June 2023

None.

Secure private parking. Should consider adding EV charger like Tesla destination charger.

Stayed in June 2023

We had a room at the front, on the 4th floor, so because it was opposite the metro, it can be a little noisy for any light sleepers. However, on the plus side, you get to wake with amazing views or the Eiffel Tower.

Comfortable hotel near the Eiffel tower. Location was ideal, shops & restaurants close by. It was opposite the metro, so just 2 stops to the Eiffel Tower or really short walk away.

Stayed in May 2023

Very dirty and dilapidated, very overpriced

The view, although can really only be enjoyed from the balcony rather than the room itself.

Stayed in May 2023

The staff were not accommodating or welcoming. felt like our arrival was an inconvenience to them and when asked for clean towels no eye contact from the staff he just shoved the towels in our hands. Shower was poor. No option to have room clean despite staying for 3 nights. location wasn’t the best either had to get 2/3 metros to most places.

the view of the Eiffel Tower from our room/ terrace. kitchen facilities

Stayed in June 2023

The facilities in the room are old and of low quality. The quality of service is very limited. There is an additional room cleaning fee. Considering I paid over HK$10,000 for two nights, it's not worth the money at all.

Location is good. Close to subway and near Eiffel Tower.

Stayed in June 2023

They staff was very nice and helpful.Our rooms were always clean . The little breakfast room had good choices to eat. With a microwave, little refrigerator in our room we had dinner in our room. This helped on days we were tired from touring around Paris.

Stayed in May 2023

The staffs were inconsiderate, giving the fact that we arrived around 11 am and requested to check in by 2pm but they did not allowed us. As a tourist, that came from a very far country it would make us feel that we are well taken care of only if they allowed us to early check in for us to rest.

The room was nice

Stayed in May 2023

very cheap quality and cheap people

nothing

Stayed in May 2023

only 1 very slow lift working and being used by builders who were renovating other rooms, crap service!

Veiw

Stayed in April 2023

Daily housekeeping would have been nice for a slightly higher rate all inclusive. Also, two pillows would be nice per person. No mattress protectors and sheets were not fitted so kept sliding off.

This hotel was recommended to me by a French friend and I will definitely stay here again. I usually stay in 5 star hotels but for the price and location you can’t beat this hotel. Directly opposite is the train station. Across the road is a supermarket. Next door is McDonalds and just a bit further down the road is a pharmacy and range of other shops, cafes, bakery and restaurants. Extremely convenient location and also walking distance to the Eiffel Tower. I stayed in a studio room with my son and we had two single beds. The kitchen is well equipped and very handy to have a fridge and microwave. The room is not serviced daily unless you pay a fee so keep this in mind. We had to ask front desk for fresh towels and toiletries provided are limited. I recommend you bring your own shampoo and conditioner. The heated towel rail in the bathroom is handy to dry socks and underwear if you plan to hand wash. Size of room is good but TV small in comparison. Hotel feels safe with keycard needed to gain access to both hotel, your floor and room of course.

Stayed in May 2023

Location and price

Stayed in April 2023

The idea of cleaning once a week

Everything except the cleaning

Stayed in March 2023