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  5. Reviews of Hôtel Eiffel XV

Reviews of Hôtel Eiffel XV

13-15 rue Viala, 15th arr., 75015 Paris, France

#1387 of 1,656 hotels in Paris

Guests' Choice

Review Score

Based on 455 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.5

  • Location

    9.0

  • Facilities

    7.1

  • Staff

    8.5

  • Value for money

    7.4

  • Free Wifi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 23, 2025

    7.0
    Loved Fabio!
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room size was very very small, and the big stairs

    Fabio was great!!! He was the best!! We liked him the most

    Stayed in February 2025

  • Reviewed: March 16, 2025

    8.0
    Good last-minute hotel close to the Eiffel Tower.
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night

    kind staff, good shower, decent accommodations

    Stayed in March 2025

  • Reviewed: February 13, 2025

    7.0
    Pleasant helpful staff, not far from tower or metro.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed was too hard but that’s a personal choice. Room was cold.

    The staff were friendly and spoke English which was great as we didn’t have translate on access. We speak very little French.

    Stayed in February 2025

  • Reviewed: February 6, 2025

    7.0
    Good for its price
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No elevator, black mold in the bathroom, the hanger was ripped out of the wall, the kettle had a hole and was leaking

    Close to everything, kindhearted staff, especially Fabio

    Stayed in February 2025

  • Reviewed: January 30, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The stairway was dirty and smelly, but the room was nice and clean.

    Place is close to Eiffel Tower. The receptionist gave us good tips to explore Paris in few hours we had.

    Stayed in January 2025

  • Reviewed: January 3, 2025

    7.0
    Lovely location and staff. could use updating
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights

    The bed was super uncomfortable really tall thin stairs Parts of area feel a little unsafe in evening

    Location amazing 10 min walk from Eiffel tower and 2 min walk to station lots of restaurants shops. staff really nice for price and location really nice

    Stayed in November 2024

  • Reviewed: November 25, 2024

    7.0
    Fine for one night stay 😊
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Incorrect price point for what’s on offer. Bathroom had mould in it, decor quite dated, minimal refreshments and a bit noisy at night.

    Loved the location and the staff were very friendly. Some great restaurants nearby and easy access to the rest of Paris.

    Stayed in November 2024

  • Reviewed: November 18, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    They don't have the lift, we had to climb 5 floors. Thankfully we didn't had any luggages with us, only bagpacks. Either way it was such a good stay!

    There was the Metro Station close by, the room was clean.

    Stayed in August 2024

  • Reviewed: November 16, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was right next to the reception, it disturbed our sleep

    Great location! The hotel staff was nice

    Stayed in November 2024

  • Reviewed: November 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The stairs. We were on the 5th floor and there was no elevator.

    Stayed in November 2024

  • Reviewed: October 20, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    from the minuses, we can say that the rooms are in a worse (old) condition than in the photo. in the room where we were, a spider was killed on the front door (a long time ago) and nobody cleaned it. there was still a hole in the bedclothes (. and for breakfast they wanted to eat porridge with milk, and the milk turned out to be spoiled

    What we liked the most was that we could get to the Eiffel Tower without transport. and the bed was very comfortable

    Stayed in October 2024

  • Reviewed: October 17, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Small room and no privacy

    Location

    Stayed in October 2024

  • Reviewed: October 12, 2024

    8.0
    Clean room, excellent location!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nice staff member who checked us in and gave us some tips and advice for exploring Paris. Room was clean and location was excellent!

    Stayed in October 2024

  • Reviewed: October 11, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel has no elevators. Room small and out dated. But overall good for a 2 star hotel

    The receptionists day and night were very helpful and welcoming. The location is great near lots of restaurants and cafes. 15 min walk to Eiffel Tower. 5 mins to train station Dupleix.

    Stayed in October 2024

  • Reviewed: October 1, 2024

    8.0
    Superb location
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No lift. And our room is in the 4th floor. I always get palpitations on my way up :(

    Location is close to the Metro so +bonus. Facilities okay. Staff friendly.

    Stayed in September 2024

  • Reviewed: September 23, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I didn’t read that there were no elevators, so I got a room on the 4th floor and my husband had to bring the bags by himself and the stair were very very tiny so it was hard. The room is too small. I wish we had more space for the bags. But we're my husband and I, so we fit. The tub was kinda of high, so if u come with kids or older people, it won't be a good fit.

    I like the area is very safe to walk. Very close to the train station, eiffel tower. Customer service is awesome. I can't remember the name of the lady but she works at during the night, she is great, very helpful, she takes care about the guests. I really like her friendly customer service. The other front desk were good too is just I was out al day so I talk more with the lady at night. The room was very clean the bath too.

    Stayed in September 2024

  • Reviewed: September 20, 2024

    6.0
    Great location for a short stay and close to the metro and Eiffel tower
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 2 nights

    There was no elevator, the beds were not very comfortable and the room was very small.

    The location was great- hotel was fairly quiet and it was nice to have a bathtub and slightly larger bathroom

    Stayed in September 2024

  • Reviewed: September 19, 2024

    8.0
    I’m satisfied about this property. It’s near to Eiffel Tower and the staff mambers are friendly. The cleanliness also go
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I couldn’t use my hair iron due to the low current power.

    It’s near to Eiffel Tower

    Stayed in September 2024

  • Reviewed: September 11, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The cleaning could have been better and there is no lift.

    Location is very good, 2 min from the train station and 10 min from the effieltower

    Stayed in September 2024

  • Reviewed: September 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Executive Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Lack of lift

    Location was excellent for our sightseeing plans

    Stayed in September 2024

  • Reviewed: September 6, 2024

    8.0
    Great base for exploring Paris on a short break!
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Our room was generally very good but a few cosmetic things such as a broken sink cabinet front. Also hadn’t realised there wasn’t a lift, but not a problem for us!

    Fantastic location for exploring - close to the Eiffel Tower and some good restaurants, patisseries etc… staff were very helpful, friendly, and the room was fine for what we needed for a couple of nights for two of us. Transport on the metro was at the end of the street which was perfect. Would stay again!

    Stayed in September 2024

  • Reviewed: September 2, 2024

    7.0
    Close to amenities
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pool quality of the rooms, travel light as there are no elevators / lifts.

    Great location, anything that was needed was just around the corner, walking distance

    Stayed in August 2024

  • Reviewed: August 27, 2024

    8.0
    Very Good
    • Couple
    • Executive Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    A bit tatty

    Location Cleanliness

    Stayed in August 2024

  • Reviewed: August 7, 2024

    7.0
    if it weren't for the lack of hot water it would be great.
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    *problem with hot water. on the first day there was no hot water, that was a problem. but the staff quickly solved our problem. but the next day there was also a problem with hot water.

    *location *breakfast *staff/service *price

    Stayed in August 2024

Showing 1 - 25

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