carpet missing on the bedroom floor

extremely well located! the bed was super comfortable, there were fresh towels and the air conditioner was working!

Stayed in December 2022

It was filty. Unsafe to sleep in due to mold.

Location

Stayed in December 2022

it was dusty, our room was right next to reception and was very loud for us people talking in the morning and checking in and out it woke us up in the mornings etc. also the mini moisturisers that they leave in rooms were out of date.

close to effiel tower

Stayed in December 2022

The light in the room was broken, but that wasn't a big deal. We appreciate the kettle, but it was dirty so we had to wash it.

Polite and helpful staff, comfy beds, an excellent location. Spacey bathroom.

Stayed in December 2022

we had to take stairs to the 5th floor my partner had knee problem we reached at 12 past due to bad weather and delay so couldn’t find any other hotel hotel wouldn’t refund was horrible experience the pain he went thru

just the locations was close to Eiffel

Stayed in November 2022

Be aware there is no lift. I knew when booking and it wasn't a problem for us. You have to be aware that 5th floor is a killer on spiral stairs haha! Bonne chance!

Super location: 15 mins walk to La Tour Eiffel. Quiet at night. Lovely and clean: floor swept and bed made every day. Crisp bed linen and comfy bed. Could have done with a couple more pillows but it was a long way up and down the stairs to ask for them, so we made do with what we had! Modern bathroom with super shower pressure. Friendly and chatty staff who helped me with my two bags on arrival. 5th floor room with no lift made great comedy for my boyfriend and I! Added to the charm...and as the French say "c'est normal" :)

Stayed in November 2022

not so near the train station

very accommodating staff, clean rooms, great bathroom, not so near the train station

Stayed in November 2022

they shouldn’t allow this type of properties on booking ! dirty like a ghetto

Stayed in October 2022

Everything: location, beds, bathtub, toiletries

Stayed in October 2022

The location couldn’t be better, so close to the Eiffel tower! The staff were very friendly and they were happy to help with any recommendations. The room looked refurbished and was very clean. Will definitely come back.

Stayed in October 2022

This hotel has the worst customer service I've ever seen. First of all if you are placed on the fifth floor, check the door locks as they allocate the guests in rooms that do not lock and do nothing about it. Also on the fifth floor, good luck carrying your bags up the never ending stairs with poor lighting and no support. Air conditioning does not work properly. Asked for fresh towels, never got them. Another tip is DO NOT BOOK an airport transfer with this hotel. They will not check your information, they will book the wrong airport, they will get you a dishonest driver that will take you to the wrong airport and play dumb, even after you showed him your ticket and repeated the airport name at least 5 times, and you will be left there with no assistance. Later the hotel will tell you it's your fault and you should "learn a lesson". This after you were abandoned one hour away from your airport by a driver who refused to finish the trip, having to spend almost 200euro in taxis to fix their bad service, didn't loose my flight for only 10minutes and had nothing to eat all day. No apologies or accountability. Asked to speak to a manager and was told not to "polimicize". I assume manager will not deal with complaints. Don't expect any support from this hotel. Just stay somewhere else and get a random taxi in the streets, you'll be safer.

Horrible experience

Stayed in September 2022

Unfortunately cleaning could be better as we have found hairs on our bed and pillow. Bathroom cleaning was okay but bed is the most important thing since the covid is not yet over.

The property was good and staff were always there 7/24 which is amazing because it was our first time and we were needed lots of help to discover the city and the staff were really helpful. The hotel is middle of everywhere. Train is very close, restaurants, eiffel tower, supermarkets. We like it so so much and probably will come back soon. Thank you for your kindness and help,

Stayed in September 2022

the room wasn’t clean, the bathroom was terrible. there were a lot of windows but without curtains, so there was no privacy.

the location

Stayed in October 2022

The walls are paper thin so you can hear the other guests talking, showering or even coughing in their room, and noises from the street. A simple white noise app on my phone solved the problem so I could sleep well. Street had normal noisy motorcycles like all big cities in France, but it was a relatively quiet street so it was less of an issue than other hotels I’ve stayed at in Paris.

Great location, safe and quiet. Room was impeccably clean. Location a bit far from the sites (except the Eiffel Tower), but easily accessible on public transport so easy to go around and see the sites and know you can head back at dark safely and sleep on a quiet street.

Stayed in October 2022

it was so disrespectful. we came back at night and no one was at the reception so we had to wait a lot of time outside. after a long while, the receptionist came back claiming he fell asleep. what's worse they did not even try to compensate us in any way.

the beds were nice

Stayed in September 2022

cleaning

location

Stayed in September 2022

We checked in and went to our room, when we left the room a few hours later we noticed the door didn’t lock. There was a deadlock on the inside of the door, which when ‘locked’ was able to be unlocked from the outside. When we complained they moved us into a different room which was filthy dirty, holes in the bed linen, bathtub was rotten. When we then went to leave a second time, the man on reception then insisted that we left the key with him? why would we do that when we’ve just moved rooms so that we can safely lock our belongings away? Totally unacceptable and they knew the door didn’t lock when they put us in that room. My partner suffers with anxiety and this really unsettled him for the rest of our trip. Thankfully we was only there for one night and we left at 5am the next morning, otherwise we would’ve had to pay to stay elsewhere.

location was close to Eiffel Tower.

Stayed in September 2022

not hot water, toilet problem.

staff and clean room

Stayed in September 2022

Well located, close to a metro/train station with lots of food places close by to choose from.

Stayed in September 2022

close to everything

Stayed in September 2022

The hair dryer in the bathroom was really old and it wasn't working. There wasn't fridge in the room.

Everything was perfect.

Stayed in August 2022

I had to pay €26 next day for parking.

I was amazed by the staff, cleanliness in our rooms and the fact that there was also air conditioning was a great bonus. I absolutely love everything including the fact that I could have the car parked in front of the hotel. So happy with my choice to have accommodation in your hotel!

Stayed in August 2022

the floors were dirty and there were signs of moisture on the bathroom walls

the location was excellent and the beds were comfortable

Stayed in June 2023

nice hotel rooms, stairs to the rooms are steeper but can’t complain for the price

amazing stay we had, right next to a metro station making it easy to get around and the hotel is surrounded by a lot of cafes and restaurants that are really good for value

Stayed in March 2023