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  5. Reviews of Hotel Eiffel Capitol

Reviews of Hotel Eiffel Capitol

9 rue Viala, 15th arr., 75015 Paris, France

#1046 of 1,656 hotels in Paris

Guests' Choice

Review Score

Based on 703 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    9.2

  • Facilities

    8.1

  • Staff

    8.8

  • Value for money

    8.0

  • Free Wifi

    9.2

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Showing 301 - 325

  • Reviewed: January 6, 2023

    5.0
    Unlikely to stay in this hotel again
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights

    *Room size - Tiny rooms and difficult to move past bed as the TV hangs from the wall at the foot of the bed. The small rooms are the dealbreaker for me. simply too small and the online pics are very deceiving *Heating/ventilation/Cooling - Simply did not work at all. No movement of air. reported twice to two separate employees. Room became uncomfortably hot and we had to open a window to cool the room down, in winter. Open window made it challenging to sleep due to road noise * Soundproofing & Soundproof rooms - our room lacked soundproofing altogether. We could hear our neighbours' conversation clearly through the walls. Could hear conversations and noises in hallways in our room. *Minibar - No minibar in room. only empty fridge. Due to small room size and lack of cooling/ventilation, this fridge became a heater in the room, adding to the uncomfortable heat in the room *Tea/coffee maker in all rooms - There is a kettle only in the rooms. The coffee maker is downstairs in the breakfast area and the coffee is charged extra *Wardrobe or closet - There wasn't really a wardrobe or cupboard in the room. There was a small recess in the wall with a curtain in front of it which was supposed to be the cupboard/wardrobe. The "hole-in-the-wall cupboard" was small. For a coat hanger to fit, it had to be hung side-wise *WiFi - Hit and miss ... Unreliable.

    *Great access to public transport. *Centrally located to Parisian sites and tourist attractions *Safe *Clean *Great restaurants in the area

    Stayed in December 2022

  • Reviewed: December 28, 2022

    10
    great!!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    -

    very clean, friendly personnel & at only 15 min walk to the Eiffel Tower

    Stayed in December 2022

  • Reviewed: December 25, 2022

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    A little bit noisy but this is Paris

    Very cosy room, well situated and quote big for a Paris hotel, 24h reception

    Stayed in December 2022

  • Reviewed: December 20, 2022

    10
    Exceptional
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    reception and kitchen staff very very friendly.

    Stayed in December 2022

  • Reviewed: December 20, 2022

    10
    Very good location close to metro station and Eiffel Tower. The staff was very friendly and helpful . Clean rooms
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    tiny rooms

    good location and very friendly staff

    Stayed in December 2022

  • Reviewed: December 14, 2022

    10
    Great place
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very lovely service, clean & Comfortable room. Great location! Highly recommended x

    Stayed in December 2022

  • Reviewed: December 5, 2022

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very good hotel, very helpful guys work at the reception. Very good location, clean room, everything you need was available. Recommend!

    Stayed in December 2022

  • Reviewed: December 4, 2022

    10
    Great location
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel rooms use key cards, however, there was no lock when in the hotel room for extra security (well, there was a lock, but it was fake!). Not a massive issue however as 2 young female travellers we like to feel extra safe!

    10 minutes walk from Eiffle tower, right beside the metro, loads of restaurants, shops nearby the hotel, warm shower, comfy beds, friendly staff

    Stayed in December 2022

  • Reviewed: November 26, 2022

    10
    Excellent place near the Eiffel tower
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    .

    Excellent location, near to a metro station. And just a few minutes walking from the Eiffel tower. Breakfast was not included, but we took it on our own, and it was really good.

    Stayed in November 2022

  • Reviewed: November 24, 2022

    3.0
    staff are not very friendly. they should put women too not just men bec women has the mother touch.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    staff argues about our schedule to be picked up by a taxi- they should not intervene with the customer’s decisions if they want to be picked up early or not. then the taxi was late picking us up.

    location

    Stayed in November 2022

  • Reviewed: November 20, 2022

    4.0
    dated
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    small room . sink in bedroom with shower & wc in en-suite. no room to walk around room . tv signal not working., breakfast is a banana. two slices of toast , tea , coffee.orange juice. very dated decor.

    location from tube station

    Stayed in November 2022

  • Reviewed: November 15, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Price was a little steep, even for Paris.

    Location was great and the bed was comfortable.

    Stayed in October 2022

  • Reviewed: November 14, 2022

    10
    convinient and comfortable.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    there wasn't much to unlike. I guess the room was quite small but manageable. the bath room was also quite small and i'm not really a big person.

    The staff were very friendly. They went the extra mile when helping us get a cab fast when we needed to catch our train. They were laways helpful and the speak english quite well.

    Stayed in November 2022

  • Reviewed: November 8, 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    The hotel is very good! And the staff Voltaire was very kind to attend to all my requests.

    Stayed in October 2022

  • Reviewed: November 7, 2022

    4.0
    Just averge
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Did not get power adaptor even though the property promised it. Room size was too small. Bathroom was very small. Room temperature was not good

    Location was good Breakfast was good

    Stayed in November 2022

  • Reviewed: November 2, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location, 7-10 min walk to Eiffel Tower area. A lot of near by restaurants and cafe and 1 min walk to the metro trains station.

    Stayed in October 2022

  • Reviewed: October 31, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • 2 Communicating Double Rooms
    • Stayed 3 nights
    • Submitted from a mobile device

    Tired and dated decor and the carpets needed a good clean. Hair dryer shorted out, but was emmediatly replaced. Unfortunately the bathroom window was broken and couldn't be opened bit of a safety issue.

    Although small the rooms were clean and tidy,beds made every day, facilities cleaned every day, except for the last day when we had to ask for towels.

    Stayed in October 2022

  • Reviewed: October 29, 2022

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    everything was very good. Clean room , helpful receptionist, close to Eiffel Tower. You get everything you need for normal price 👍🏻

    Stayed in October 2022

  • Reviewed: October 27, 2022

    2.0
    small tiny doll house 15 mins away from Eiffel.
    • Leisure trip
    • Family with young children
    • 2 Communicating Double Rooms
    • Stayed 1 night
    • Submitted from a mobile device

    very small and tiny. not really value for the breakfast inclusive rates. showers in 1 room were so tiny only kids could use it. the other room had a bathtub which could fit a doll.

    had inter connecting rooms but not in a standard format. the beds were comfortable. nice location. very friendly and helpful reception staff.

    Stayed in October 2022

  • Reviewed: October 22, 2022

    6.0
    Could have been better for the price
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 1 night

    There is a lot to not like here- Didn't feel very welcomed at the late night check-in. The receptionist was slightly rude. Before I could say thank him for checking me in, He quipped ""You're welcome". The lady at the breakfast area was also rather rude. When I arrived in the breakfast area, she said "Go and sit there", allowing me not to look for a different table to my liking. She was constantly staring at people and how they were eating, particular the asian guy on one of the tables and was murmuring with the receptionist while pointing towards him. It takes nothing to be kind to people and accepting differences in people. The breakfast was elaborate but unfortunately the crossiants were hard and definitely not fresh and flaky, something you don't expect in Paris. The property is also overly priced for the room size, hospitality and the breakfast.

    The fact that the hotel is just a 13 min walk from the Eiffel tower is really nice. I booked it specifically for that reason so as to be able to see the lights at night but unfortunately there were no lights as per the new energy saving initiative in Paris. T

    Stayed in October 2022

  • Reviewed: October 12, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    really bad breakfast, they have nothing to offer. the cleaning personnel was rude and they didn’t clean up once because we left at 12pm.

    the location

    Stayed in October 2022

  • Reviewed: October 9, 2022

    6.0
    Fair and safe
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Small room and no gluten free breakfast options

    Comfy bed

    Stayed in October 2022

  • Reviewed: October 9, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Two twin beds pushed together does not make a double bed

    Convenient Location

    Stayed in October 2022

  • Reviewed: October 1, 2022

    4.0
    We were disappointed concerning our reservation
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    We reserved kingsize bed but it was not The bathroom was not clean and there was a leak from the othe room to our bathroom

    Stayed in September 2022

  • Reviewed: September 29, 2022

    2.0
    Don't book this hotel, worst hotel in Paris
    • Leisure trip
    • Family with young children
    • 2 Communicating Double Rooms
    • Stayed 1 night

    small rooms, terrible smell, unreliability of the receptionist that say lies to make You book, after he forgot to book the parking and in the late afternoon after arrival he said that no more parking is possible to book

    Nothing

    Stayed in September 2022

Showing 301 - 325

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