The staff were obnoxiously rude. Stuck up, condescending and arrogant! Their system made an error and charged my card twice for a payment and instead of offering assistance or apologising the woman at the front desk blamed me, my bank and booking.com but didn't accept that it was her system.

Good location. Can't fault being a short walk to the most famous icon in France!

Stayed in September 2022

near Eiffel

conjugated, corridor space is too less

Stayed in September 2022

Very tiny place.

Except location nothing else. staff were helpful.

Stayed in September 2022

Everything! The photos that are advertised on the website are not the rooms that they have. Very misleading.

Really nothing and very disappointed with the accommodations.

Stayed in September 2022

Room was not cleaned properly and bathroom bin hadn't been replaced Wasn't as nice as the photos suggested Not enough space to open suitcase properly

Location Staff were helpful and printed a document we needed Bed was comfortable

Stayed in September 2022

Cockroach was on my bed and another walking up my arm! Broken and rotten mini fridge, broken shower, cigarette butts all over the window sills when it is supposed to be a non-smoking property.

NOTHING!! Disgusting accommodations!

Stayed in September 2022

All room are rubbish, bathroom don’t got much stuff, door locks was not working probably.

Nothing to like this hotel

Stayed in September 2022

rooms were out dated, carpets were filthy, toilet was missing a button to flush with. also took a £156 deposit which i wasn’t expecting when booking and still haven’t got it back yet after checking out and they said i’d get it back then.

location was amazing and staff were friendly

Stayed in September 2022

The room is tiny (barely had room for my suitcase in there) & the bathroom is smaller than tiny. Everything at the hotel is old & "tired", exterior, carpet, furniture, etc. Walls are paper thin so I could even hear the people next door taking a shower, coughing, talkin, you name it. Guy at reception at night was creepy. Will not book this hotel again.

The woman at reception was cheerful & helpful. Short walking distance to the Eiffel tower.

Stayed in September 2022

The room was very cramped for three people. We were supposed to get three single beds but had 2 with a sofa bed which was not very comfortable form daughter. The room was tired and the walls were painted a dark red. There was a TV however this took too much space and really not needed. There was a huge fan on the dressing table therefore no room for personal belongings. There was a very small lift. The carpets on the stairs was tatty.

the bed was very comfy and the location was great and it was quiet in the night. Staff were friendly

Stayed in September 2022

i liked room also location is neary mit eifel and staff very polite

Stayed in August 2022

The room is quite small but the bed is comfortable.

The staff is very very nice and speak English and offered me assistance whenever I needed it. The location is perfect! You step outside and literally 2 or 3 blocks away is the Eiffel Tower. 🤗

Stayed in August 2022

Small rooms and an extra small shower.

The curteous staff!! Location was excellent.. close to the train station. In a very quaint and safe neighborhood

Stayed in August 2022

hotel france eiffel badly needs a renovation. thumbs down for the cleanliness. room space is too small and has no air conditioning. lots of broken facilities (sink, shower, cracked toilet cover, refrigerator etc). posted room pictures are far from the real amenities and space. definitely not worth the money and would like to request for a refund

location is okay as well as the staff.

Stayed in August 2022

Very very small cramped rooms very run down needs a lot of work, if you are overweight in any way do not book, shower too hard to access

location and staff very friendly and helpful

Stayed in August 2022

Everything

Nothing. Only near Eifel Tower.

Stayed in August 2022

room was not clean, unfortunately.

great location! breakfast was great.

Stayed in August 2022

The cleanliness was not good..Very dissapointed.

The location was very good

Stayed in August 2022

Very small room , very noisy The staff are rude not helpful , Exept for the Night Shift man .

The location

Stayed in August 2022

everything… The room doesnt look like a little bit, like this on the photos… There is no air co and in the description write that it isits super small, old and not nice

nothing

Stayed in August 2022

Amazing receptionist!!! Woman from Turkmenistan, also location and breakfast good

Stayed in August 2022

We arrived after a 10 hour drive at 3:000pm and the room wasn't ready.They told me I had to wait another hour for them to fix my room…it was supposed to be ready at 11:00am the glasses were disgustingly dirty the bathroom was in a miserable state Everything was terribly dirty they gave one shampoo for three people so small you can't wash your hands with it

Location

Stayed in August 2022

Everything

Nothing

Stayed in July 2022

I lost all my personal belongings in the hotel, seemingly because of the cleaning staff. The staff in the reception is warm, kind but not so helpful, and I never receive any official investigation, follow-up or feedback from them, and my request that to contact the manager was directly refused. It is absolutely irresponsible and unacceptable.

Stayed in July 2022

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