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Reviews of Best Western Hotel Graslin

1 Rue Piron, Centre Ville, 44000 Nantes, France

#16 of 52 hotels in Nantes

Guests' Choice

Review Score

Based on 283 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    9.5

  • Facilities

    8.3

  • Staff

    9.2

  • Value for money

    8.4

  • Free Wifi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 4, 2025

    9.0
    Hotel is very Comfortable and central, we enjoyed this stay a lot
    • Leisure trip
    • Couple
    • Comfort Queen Room with Air Condition
    • Stayed 4 nights
    • Submitted from a mobile device

    Great staff, thank you very much! Super breakfast :)

    Stayed in March 2025

  • Reviewed: February 13, 2025

    9.0
    Comfortable, very helpful staff , great location, excellent breakfast
    • Leisure trip
    • Solo traveler
    • Comfort Queen Room without Air Condition
    • Stayed 1 night

    Nothing

    Good location and quasi steam punk style decor . Breakfast was excellent with good choice

    Stayed in February 2025

  • Reviewed: December 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Comfort Queen Room with Air Condition
    • Stayed 2 nights
    • Submitted from a mobile device

    Size of the room was very small

    Location

    Stayed in November 2024

  • Reviewed: December 16, 2024

    8.0
    A really nice and beautiful hotel.
    • Leisure trip
    • Group
    • Comfort Queen Room without Air Condition
    • Stayed 1 night

    The breakfast is a little expensive, they do not really have that many food to make you pay 14 euros. Also, It is a bit far from the centre and train station, it's like 20 minutes walking and if you are carrying a backpack is going to be really exhausting. Still you can take the tramway so it's only a problem if you are planning to walk. They could put water bottles in the rooms because I do not like to drink from the bathroom.

    I really liked the hotel, it's very beautiful. The receptionists were really nice, and I loved that Jules Verne's books inspired the hotel. Everything was perfectly clean, the rooms are comfortable and the shower it's amazing. I recommend everybody to stay here. It's like a four stars hotel.

    Stayed in October 2024

  • Reviewed: November 26, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Queen Room with Air Condition
    • Stayed 3 nights
    • Submitted from a mobile device

    Too small room

    Excellent service Excellent location

    Stayed in November 2024

  • Reviewed: November 24, 2024

    7.0
    Nantes Lovely Stay
    • Leisure trip
    • Family with young children
    • Comfort Queen Room with Air Condition
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was smaller than liked and carpet looked unclean.

    Service and friendly staff. Great location in the centre of Nantes near lots of restaurants/shops near all the squares for Christmas Markets, very nice. .

    Stayed in November 2024

  • Reviewed: November 18, 2024

    8.0
    Very comfortable and clean stay! Loved the hotel!
    • Leisure trip
    • Couple
    • Comfort Queen Room with Air Condition
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing, everything was perfect!

    Loved the cleanliness of the bedroom, awesome ensuite and in general the sparking state of the bedroom and hotel, the bedroom colours, super comfortable bed and proximity to the city centre! They also kept our luggage for free for the day while exploring the city.

    Stayed in November 2024

  • Reviewed: November 17, 2024

    7.0
    Great value for such a central location.
    • Leisure trip
    • Solo traveler
    • Comfort Queen Room with Air Condition
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent location and d friendly staff.

    Stayed in November 2024

  • Reviewed: October 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Comfort Queen Room without Air Condition
    • Stayed 1 night
    • Submitted from a mobile device

    the size of the room is very small, even for a night stay. the bathroom had only a bathtub and no shower.

    the location it ideal for a short city trip

    Stayed in October 2024

  • Reviewed: October 14, 2024

    9.0
    We really enjoyed our stay
    • Leisure trip
    • Couple
    • Comfort Queen Room without Air Condition
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was good size for a city centre, hotel was in a very good central location, breakfast really good choice

    Stayed in October 2024

  • Reviewed: October 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior King Room with Sofa Bed & without Air Condition
    • Stayed 2 nights

    The room didn't smell quite right, it wasn't too strong to the point we had to complain but there might be something off with the plumbing... The breakfast room was too small and crowded and often we had to wait to access the food. There was variety but not good quality. The bread was good.

    The location is very convenient for visiting the city centre and main attractions. Staff could speak good English (quite rare in Nantes, for some reason this city ignores the internationally widely spoken languages) and were nice and diligent to our needs. The room was fine and the non-climatization was not a problem as it was well-insulated. Good practices regarding sustainability.

    Stayed in October 2024

  • Reviewed: October 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Comfort Queen Room without Air Condition
    • Stayed 2 nights

    The hotel has been refurbished, and the wallpaper from Julius Verde's book, among other beautiful decorations, is in every room.Location is fantastic with a great access to the Airport Express bus ( 5 min walking distance).

    Stayed in September 2024

  • Reviewed: September 29, 2024

    9.0
    Very good hotel for a city visit
    • Leisure trip
    • Couple
    • Comfort Queen Room without Air Condition
    • Stayed 2 nights

    Nothing that really bothers, some small things, but as said - all in all the hotel is great.

    All in all very good hotel on an excellent location in old town and close to Loire island. Suitable for cyclist as they have private garage for bikes very close. Staff extremely helpful, room clean, good choice of breakfast.

    Stayed in September 2024

  • Reviewed: September 28, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Comfort Queen Room without Air Condition
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast very expensive

    Friendly Staff

    Stayed in September 2024

  • Reviewed: September 28, 2024

    9.0
    God place to stay to explore the city.
    • Leisure trip
    • Couple
    • Comfort Queen Room without Air Condition
    • Stayed 1 night

    The room was small, but we were only staying for one night before departure.

    Location is perfect, but if you are travelling by car, there is no place to park it even for a few minutes to drop off your luggage. The staff at the front desk was very friendly and helpful in all matters.

    Stayed in September 2024

  • Reviewed: September 27, 2024

    9.0
    First time in Nantes - will return
    • Leisure trip
    • Couple
    • Comfort Queen Room with Air Condition
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing - lovely stay

    Ideally located near shops,bars and restaurants. We only stayed one night in Nantes before travelling onwards but we would definitely return and book here based on location alone. Receptionist on check in was helpful and pleasant . Room was clean and quiet

    Stayed in September 2024

  • Reviewed: September 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Comfort Queen Room without Air Condition
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    The central location and friendly helpful staff

    Stayed in September 2024

  • Reviewed: September 9, 2024

    7.0
    A good value stay in Nantes
    • Leisure trip
    • Group
    • Comfort Queen Room with Air Condition
    • Stayed 1 night
    • Submitted from a mobile device

    The room was small and a bit run down

    It was in a good location and the staff were friendly

    Stayed in September 2024

  • Reviewed: August 29, 2024

    9.0
    Will stay again on next visit to Nantes
    • Business trip
    • Group
    • Comfort Queen Room without Air Condition
    • Stayed 2 nights

    The staff were extremely freindly and welcoming. The location was ideal and breakfast very good

    Stayed in August 2024

  • Reviewed: August 20, 2024

    9.0
    Our stay in Nantes was great, in some parts, thanks to the location and service of the Best Western Graslin
    • Leisure trip
    • Couple
    • Comfort Queen Room without Air Condition
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was pretty small and had one too many doors.

    The location was amazing and the staff very friendly and helpful!

    Stayed in August 2024

  • Reviewed: August 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior King Room with Air Condition
    • Stayed 2 nights
    • Submitted from a mobile device

    Lovely room and great location. Very friendly staff. Very good value for money.

    Stayed in August 2024

  • Reviewed: August 13, 2024

    8.0
    Very Good
    • Family with young children
    • Comfort Queen Room with Air Condition
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Perfect little hotel , central and clean. Air con worked well. Little balcony in our room. Nice decor. Water filter station at reception

    Stayed in August 2024

  • Reviewed: July 24, 2024

    8.0
    Nice stay
    • Leisure trip
    • Couple
    • Comfort Queen Room without Air Condition
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Great location nice staff

    Stayed in July 2024

  • Reviewed: July 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Junior Suite with Air Condition
    • Stayed 1 night
    • Submitted from a mobile device

    Wonderful location in the heart of Nantes. Clean, comfortable rooms. Nice bathrooms. Friendly staff.

    Stayed in July 2024

Showing 1 - 25

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