There could have been more television options for English speaking guests.

A very convenient location.

Stayed in July 2022

The staff didn’t seem to know what they were doing, there was a night where the fire alarm kept going off and about 10/15 people had to wait ages for a new room key around 2am and the staff that was on just didn’t seem to care and wasn’t very prompt sorting all of these issues out. A room key takes around 30 seconds to do so I don’t understand why she was talking so long and refusing to help people.

The hotel design was really beautiful and the rooms were modern but comfortable also.

Stayed in July 2022

Room was extremely basic, no kettle or drink making facilities, no draws or safe storage. Window also swings open completely with no safety features on fourth floor (worth noting in case of small children).

Very convenient location. Two metro stations within a few minutes walk. Central Paris a 20 minute metro ride away.

Stayed in August 2022

poor air conditioning, lifts didn’t work and there were constant long waits for the elevator.

clean, nice room, good decor, comfy bed.

Stayed in August 2022

Very bad air conditioning. Bad employees attitude.

nothing

Stayed in August 2022

It was not aircondition, the room was really hot. The bathroom was really small, and the breakfast was a poor selection of food, not any vegetables, just a lot of cakes.

The cleaning was nice.

Stayed in August 2022

The building is really ugly, a scar on Paris. The facility look a little old. The restaurant terrace has a net to prevent birds flying in with holes in it and stuff had been thrown on it (I removed the liter from the net — so it wasn’t difficult for the staff to have done it), the deck is warped and has cigarette butts in between. Looks uncared for.

Great location. Ugly building. Very small rooms.

Stayed in August 2022

Only the location was good. 700 mtrs from the E tower

Stayed in July 2022

the check-in was messy and took way too long, it is the first time we have to pay at the check-in. if you want to leave your luggages at the end of your stay you have to pay for lockers. the breakfast was medium quality.

the position is good and the room was not too small (apart from the bathroom)

Stayed in July 2022

Air con wasn’t great, the hotel had a bad smell

Location was great

Stayed in August 2022

Dirty walls in the bathroom, no minibar, room really tiny, in general old/poor. I really expected nicer room for the price 340€/two nights. No ventilation in the bathroom, only two towels for two persons.

bed was comfortable and it is pet friendly! Good location

Stayed in August 2022

cleanliness

location, breakfast

Stayed in August 2022

the air conditioner did not work and the room was very warm

nice modern hotel

Stayed in August 2022

Staff, aircon, missing items from my room.

Hotel location, room size

Stayed in July 2022

Rats!! Outside the hotel there were hundreds of rats running around. The air-conditioning in the room was not very effective. The staff were rude about the luggage storage. Also annoying that you need to pay 5 euro to store your luggage.

Nice room and attentive housekeeping. Good location right near metro. Also easy to walk to the Eiffel tower.

Stayed in July 2022

very small room and no water at room, or room delivery. even nothing for making coffee/tea

nothing in particular

Stayed in July 2022

Very small and congested rooms. Breakfast didn't even have s. eggs which is pathetic. Rooms didn't have water and customers were non-stop banging the walls at nights.

Central location of the property

Stayed in July 2022

The rooms were VERY small. I could barely fit in the shower comfortably and I am 5'2". The hair dryer is not a normal hair dryer - it's attached to the wall and you cannot control the temperature or the power. It was really hard to fit inside the bathroom and dry my hair with it. The air conditioning barely works - it was set to 5 degrees Celsius and the room was exceptionally warm every night. It was also quite noisy - one night there was a fight on the street and every other night I was awoken by people slamming their doors.

The restaurant staff was friendly; our guest room was clean and tidy; and the location was really close to the metro and Eiffel Tower

Stayed in July 2022

the pillows needed to be abit more firmer

I liked our well the rooms are laid out, every bit of space was used well. the out door bit was very nice

Stayed in July 2022

Two ‘faulty’ fire alarms went off during the night, with no staff around to assist. Guests left outside wondering what was happening for hours.

Room was as expected and well equiped for the price. Location is very close to two train stations.

Stayed in July 2022

I tried to contact the hotel with several emails, phone calls and questions on booking, but no one answered me. when finally I get a contact I spoke with an indian call center. Room, especially the bathroom, were very small, it might be a problem wash your own face.

Location: it’s very close to bus and metro station. AC. View. Nice staff.

Stayed in July 2022

there is no mini bar like ( coffee, tea or water inside the room) if you come before the check in time and you want to leave your luggage at the hotel you need to pay to keep them there. but sorry most of the hotel tells you keep it here for free.

The location

Stayed in July 2022

Fire alarm went off in the middle of the night and no staff understood what was going on. It took the bar manager to come out and inform us all that it was a false alarm, otherwise we'd have been standing outside for hours.

Great location. Very easy to get around the city as the metro is very close by. Lots of restaurants within the vicinity too. Staff were fairly friendly.

Stayed in July 2022

Rooms are much too small, hotel is too expensive for the service it provides. Hotels was packed and only has 3 elevators, going up to my room on the 6th floor took ages as it was constantly busy. The lobby is always overcrowded and one has to queue for a while to speak to hotel staff. The rooms are the smallest I have ever seen and not comfy at all (no kettle, no fridge, no coffee only soap). Much too expensive for the provided service, I really do no advise you to stay here. Fire alarm went out twice in a row one night at 2 am, hotel staff did not explain what was going on and did not provide any type of compensation.

The only good thing is the location.

Stayed in July 2022

First and foremost is Booking.com's unwillingness to help us with the incorrect number of days that the room were booked. I called as soon as I realized my mistake. My CONTRACT states I would be able to change this, but after two calls I was told to deal with the Hotel. The hotel ignored my request. I have been charged for one additional night stay in this disastrous establishment. I asked for a change at the Hotel and was told that only Booking.com could address this. I no longer know who to believe. I have written all of these issues out for my credit card company and I am asking them to help me get my appropriate refund ASAP.

We were in a room that registered 93 degrees Fahrenheit. After a second night requested a room change. To get this measure we used an app. Complained to the manager who assured us this was a problem because of the heat. Finally was placed in a new room where the air conditioning was working, but the shower leaked flooding the bathroom and the bedroom. Again, I spoke to the manager and he stated to me that he placed my request foe fixing the leak on a priority call to the technician. It was never addressed, and we had to go to another room of our families to bath.

Stayed in July 2022