This is the first time that we have had to pay a deposit of 100 euros

We have stayed here on many occasions over the years as it is very convenient to catch the Brittany Ferry to Portsmouth as our holiday home is 3 hrs drive away and saves leaving at very hours in the morning

Stayed in March 2025

Room was slightly smaller than thought, but not any less comfortable or clean. Would have been nice to have a little coffee and tea station.

For the price, location, and what we needed it was perfect. Spa and gym facilities were great.

Stayed in March 2025

All good. Maybe tea and coffee facilities,in the room.

Stayed in March 2025

Shame we unable to take our 2 half year old swimming in the pool

Fab location, clean, friendly staff, great family room, plenty of space, plenty of choice at breakfast

Stayed in February 2025

Nothing

Handy for the ferry port and for St Malo town . Extremely clean and staff friendly. Very good room/ bathroom and confortable beds

Stayed in March 2025

My wife found the pool a little cold for her, however there were many others using the pool and other facilities. There was complimentary coffee and tea available to use adjacent to the reception desk. However, it would have been nice to have this available in rooms. Its habitual for us to have a morning hot drink in a hotel room, prior to going to the breakfast area. I personally do understand hotel costings etc, so its not a critical issue. For non French guests it would be a beneficial point to make available some form restaurant information, etc, as not all guests can use Modern social media. I suppose again its down to production costings for such detail.

THEFront Desk staff were truly amazing, and very professional in their Manner. Our room was on the 2nd Floor, Room 201, in a very quiet area. The room was prepared very clean and as my wife has a disability, they provided a seat for her to use the walk In shower. We ate breakfast there, which was good value, considering the price paid. A good selection Continental style breakfast, which to me personally far better than eating away from the Hotel. Plenty of secure parking was available, and we could park very near to the Hotel entrance foyer. We used the pool, steam Room and Sauna on our second day,excellent facility, helped my wife to enjoy her stay by being able to have a swim. Adeline, the hotel manager, went out of her way to assist us in calling the local police, as we had a Rear End shunt, nearby, which damaged our vehicle. She explained to the police our situation, We ended up having to cancel the remainder of our holiday as our car was too badly damaged to continue our vacation in France and onwards to the Black Forest. Lastly the Front desk staff went above and beyond to care for my wife, they provided ICE refills for her, as and when she requested.

Stayed in February 2025

Unstable WiFi, kept cutting off

Friendly stafd, swimming pool, sauna, breakfast

Stayed in February 2025

Not having tea and coffee in my room. There is complimentary tea and coffee in reception, but the water was only warm . Not hot enough for tea .

The pool was brilliant

Stayed in February 2025

I had forgotten my bathing trunks so could not enjoy the use of the pool unfortunately. I took a look at the self service breakfast area and thought that the quality of some of the meats and pastries might possibly be improved. I am a keen amateur cook and adore high quality foods! I was not sure whether a cooked breakfast was available for ordering.

My experience was delightful, especially comparing with my stay at the same hotel 7 years ago. The improvements have been dramatic. Helpful, friendly staff, a quiet bright beautifully designed interior throughout. My room was spotless and immaculate. The shower and en-suite toilet were first class quality. The furniture in the foyer and entrance to pool was modern and well designed.

Stayed in February 2025

Its a great hotel - nothing to complain about.

This hotel is great and in a great location for then driving to St Malo (or taxi). Its a good hotel and the staff are lovely. The rooms are not massive but on the whole - nice, clean and tidy.

Stayed in January 2025

This is my second time staying at this hotel , I love everything about this place Staff is so kind and lovely. Very helpful as well. A big shopping mall, bus stops , McDonald's is very close within a walking distance, which is a bonus. I highly recommend here. . Thank you. I will be back..

Stayed in January 2025

Nothing

This is a great place for families , the staff on reception could not be any more helpful, they were really lovely friendly people and nothing was ever too much trouble, local information & recommendations they were all superb and really made our trip ! We stayed here for 3 nights , a family of nine of us .. would hopefully love to go back here again !

Stayed in January 2025

Nothing! Already booked the next trip!

Exceptional Guest service! Clean. Light. Great facilities. 5 Star Spa. Very organised. Great team.

Stayed in December 2024

Location - A long walk into St Malo.

Lovely staff, no restaurant although you can get breakfast. Comfortable room. Swimming pool looked good but we did not use. Good parking available.

Stayed in December 2024

heating system in the room did not function properly

free parking on site, friendly reception staff, good size room, clean and fine

Stayed in December 2024

Nothing.

So close to the ferry, easy parking, friendly staff and clean comfortable room.

Stayed in December 2024

Nothing.

Conveniently located with secure parking. Clean and good value for an overnight stay.

Stayed in October 2024

Brand new. Very nice people. Swimming pool. Nice rooms, bit small bit good.

Stayed in November 2024

Tea/coffee facilities only provided in reception (small paper cups!) and not in the bedroom.

Swimming pool was excellent with robes and towels provided. Bed etc was very comfortable. Bathroom a good size. Breakfast was adequate. Staff were very friendly. Plenty of free parking. Easy access to supermarket.

Stayed in November 2024

Tea/coffee facilities not available on the room., although available in the reception area Otherwise not much more to call out!

Nice breakfast area, big selection of breakfast types and good food. Nice swimming pool area and steam room, sauna. Plenty of length to do a decent swim in. Although I benefitted from it not being that busy. Might be a bit more of a struggle if more people were wanting to use it. Staff were very nice and helpful. Always a smile which is appreciated. Although the bedroom wasn't the biggest, the bed was comfortable and the bathroom area decently sized. Plenty of parking available and not too far from the town and shopping centres. Easy to get to and out of. 24 hour reception.

Stayed in November 2024

Nothing really. If you want restaurants and the sea-front this is not the place for you, but if like me you just want guaranteed cleanliness, comfort and security then it is perfect.

I have stayed here before so knew what to expect. I was looking for somewhere slightly away from the trendy bits of St Malo where I would have free and secure parking (I had quite a lot of stuff with me in the car). The lovely reception staff let me speak my awful French without laughing (but I heard them speaking flawless English to other guests). There was beer on tap and a spa in which to relax if that takes your fancy. I availed myself of the former but eschewed the latter. A range of food was available to be eaten in your room or at the bar but I chose to walk across the road to McDonalds. They gave me a huge room - almost a suite - and I had a very comfy evening. I did not have breakfast in the morning because I wanted to get to the port in good time for my boat back to Blighty.

Stayed in October 2024

nothing

all

Stayed in November 2024

nothing

all good

Stayed in November 2024

The Bar Area and only 1 English Channel available on the TV.

Room & Bathroom were spacious. comfortable and clean. Disappointing the TV only had 1 English channel. Breakfast was satisfying, plenty of choice and of good quality. My spouse used the Pool and said it was a very enjoyable experience, exceptionally clean. The 'bar' is disappointing. No atmosphere and there are no local bars to walk to nearby. So this is a negative especially when there is no public transport on a bank holiday. Great idea to have tea, coffee making facilities in the reception area. This was useful.

Stayed in November 2024