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Reviews of Le Chalet Montégut

26 à 28 route du Chalet, 03000 Moulins, France

#68 of 82 hotels in Moulins

Guests' Choice

Review Score

Based on 43 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.3

  • Location

    8.2

  • Facilities

    6.8

  • Staff

    8.1

  • Value for money

    6.5

  • Free Wifi

    7.9

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Showing 1 - 25

  • Reviewed: July 28, 2024

    6.0
    Beautiful parc
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night
    • Submitted from a mobile device

    No fridge in the tinny house

    The tinny houses and the park

    Stayed in July 2024

  • Reviewed: July 25, 2024

    7.0
    Nice rooms for a short visit but avoid the “restaurant”
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our only criticism related to the “ restaurant “ and the price charged for a small mediocre microwave meal bought in and served in a jar. Definition of a restaurant “ is a place where meals are prepared on site in a kitchen and served to the guests “. This was not case and our disappointment was compounded by the price charged for these “ bought in microwave meals” Nothing was freshly prepared Our advice is don’t eat there. We would suggest that the hotel not advertise itself as having a restaurant but stick to renting rooms which in themselves were very nice and good value for money.

    Beautiful setting and lovely little room that was quiet and very comfortable.

    Stayed in July 2024

  • Reviewed: July 1, 2024

    7.0
    good
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    the access for the pool was blocked with chairs - dead leaves all over the outside terrace that was not prepared for guests , no restaurant (but option for jar dinner), the shower gel brand, the corridor light did not work well so it was complicated to un-lock the door in the dark

    the nice and big room and nice environment in the middle of nature, the breakfast was great with choices like omelets and fruits, the pool

    Stayed in June 2024

  • Reviewed: June 8, 2024

    7.0
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: July 31, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Waiting times at the restaurant.

    Nice staff, good food, nice place.

    Stayed in July 2023

  • Reviewed: July 2, 2023

    6.0
    Beautiful stay but customer service could be better.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel has taken a €350 deposit and it has not yet been returned to us. We are now speaking with booking.com customer services which is a headache. English is very limited at the hotel which of course is understandable but frustrating when an issue like this arises. They also have induction Hobs but the pans are incompatible.

    Stunning grounds, beautiful clean facilities and the food at the restaurant was delicious

    Stayed in June 2023

  • Reviewed: June 20, 2023

    8.0
    Had a lovely night stop over and excellent dinner. I thought it a very suitable venue for parties and weddings in the su
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The inside bedroom we had was not in keeping with the general fun decor, as a bit old fashioned and small. never the less clean and comfortable.

    great funky decor and in addition to inside bedrooms there are individual chalets each with your own outside spa tub. I would say a perfect Wedding party venue, the food in the restaurant was great and friendly staff a big plus.

    Stayed in May 2023

  • Reviewed: June 19, 2023

    8.0
    A gem of a find that kept on giving. Stunning.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing disappointed. But if I was pushed and being picky. The bed pillows were a little uncomfortable.

    Wanted an overnight stop en route from St Malo to Annecy. This property is a hidden gem. We wish we had stayed longer. Lovely country / woodland setting. the staff were so friendly (especially Sandra at the restaurant). good mix of hotel rooms and cabins.

    Stayed in June 2023

  • Reviewed: November 9, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Dog pee stains on my carpet in the bedroom . Which was not great. They charged me extra for the dogs which they did not tell me on check in. The food was very expensive after I asked for the dish of the day they charged me a lot more.

    In a lovely area of the countryside. The staff were very friendly and helpful. You can take your dogs in the restaurant and breakfast. Nice walk around the property. Good breakfast

    Stayed in November 2022

  • Reviewed: September 6, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very small bathroom.

    A good place for an overnight stay on the way to Italy. Nice food and pleasant staff. Pretty, well kept grounds.

    Stayed in August 2022

  • Reviewed: August 6, 2022

    7.0
    great overnight oasis during the long trip
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    - you could hear everything in the apartment above us. after a long trip it was disturbing to sleep and get good rest. - the restaurant overcharged us- we were taking a combi meals but we were charged for each meal seperate. we saw it only in the morning after we left:( - no vegetables on breakfast at all

    great beautiful hotel like stay. an oasis after many kilometres coming back from south. amazing food in the restaurant. great swimming pool. nice comfy rooms. spacious bathrooms. great breakfast.

    Stayed in August 2022

  • Reviewed: June 16, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nice setting in it's own grounds on a quiet country lane. The hotel itself was quite run down, but parts had been tarted up for the booking.com photos. Our room was very tatty, horrid tiny mouldy shower, naff decor and uncomfortable little bed. Dinner was next door, the outside terrace was nice, but the food seemed to be straight out of the freezer. Don't bother paying a lot for a "menu". Breakfast was in a tiny room, nothing special, and you had to book your slot in advance.

    Stayed in June 2022

  • Reviewed: May 28, 2022

    8.0
    very restful, especially after our long journey from the ferry
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    it was early in the season, so some things not quite up to expectations. But the ambiance was fantastic.

    Set in a very beautiful environment. Not like a standard hotel. Very restful

    Stayed in May 2022

  • Reviewed: September 23, 2024

    5.0
    Good, moderate and in parts bad.
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    It was extremely frustrating to have to wait until 5.00pm to be signed in particularly when the lady at the desk who denied earlier access was the one and the same who signed the large and slightly annoyed queue that built up at 5.00pm. It would have made sense if the rooms were not ready but this was not the case. The restaurant was ok but the food dire. The menu on show in the room was not available. All that was available were three starters and three main courses all of which came in pre-prepared glass jars that only needed microwaving and even that was done badly, mine was cold at the bottom. Undoubtedly the worst hotel meal that I have ever experienced. Restaurant staff were nice though.

    Good location and the room was adequate.

    Stayed in September 2024

  • Reviewed: September 9, 2024

    4.0
    Good facilities and poor location, good staff
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Chalet
    • Stayed 4 nights
    • Submitted from a mobile device

    Low occupancy not our fault and no bar or restaurant which meant we had to incur significant taxi costs to Moulin. WiFi want reliable and whilst the staff tried was unhelpful. Overall a less than promoted stay

    Good facilities but remote

    Stayed in September 2024

  • Reviewed: August 18, 2024

    1.0
    Avoid as a complete scam
    • Leisure trip
    • Family with young children
    • Classic Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Completely false advertising and not even worthy of one star. The room and the food service do not match the advertised hotel. Room was small, had exposed wires, missing floor, a toilet my 10 year old couldn’t even fit in, dirty and very very dated. When raising a concern staff shrugged their shoulders and said they would speak to the manager who would get back to us. Never did despite asking twice. Hotel management are obviously very aware of all of the complaints as they have condescending complaints posters all around the hotel. Breakfast was a joke and should be avoided at all costs.

    Location and surroundings are beautiful.

    Stayed in August 2024

  • Reviewed: June 30, 2024

    1.0
    Avoid at all costs
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Horrible place. Dark. Dingy. No staff. Was like Faulty Towers This is worth £20 per night not £120. They wanted £20 extra as an early check in at 3pm!! The room was tiny and dingy. The mattress was 3 inches thick. No toilet paper. The restaurant served microwave meals in pots purchased from the petrol station then tried to charge 180 euros for the meal. I dont normally leave reviews as all properties can have a bad day and i will give the benefit of the doubt but this place was a disaster and a disgrace you could not make it up.

    Nothing

    Stayed in June 2024

  • Reviewed: November 1, 2023

    10
    Lovely
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Restaurant & staff

    Stayed in October 2023

  • Reviewed: October 21, 2023

    10
    Very friendly, helpful staff at a quaint little place.
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    It’s just pretty and nicely located, very quiet.

    Stayed in October 2023

  • Reviewed: October 11, 2023

    9.0
    rustic , but would stay again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    very limited menu for evening meal

    very quiet , good breakfast

    Stayed in October 2023

  • Reviewed: September 9, 2023

    10
    Would recommend
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very restful and quiet

    Wonderful setting

    Stayed in September 2023

  • Reviewed: August 6, 2023

    9.0
    Fantastic for Kids, nice restaurant but expensive, watch out for hidden costs!!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 2 nights

    Watch out for hidden costs! You will need to lay a deposit down for 300euros for the Chalet and we were then told when we were checking out that we needed to pay an extra 50euros for cleaning!

    Jacuzzi, the pool and the location - the Chalets were also lovely

    Stayed in August 2023

  • Reviewed: July 19, 2023

    4.0
    Tourist trap 🪤 NO GO!!!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    At the check in was charged 6€ extra for energy(electric) for a couple. When on booking was saying that we had only to pay extra 2€ local tax. No air flow on the room. Small room with zero option to turn a dog around. A bit noisy at times. The dirty on the outside tent was a mess. Yes the grass was cuted while leaving the cuted grass all over the couches, plus cigarette on the floor that they are there more them 3 months. And be careful with extra charges have a few in the comments!!! And take spray anti bug's, just in case is summer 🌞

    The location is great, it's true... Staff is great 👍 Swimming pool was reasonable.

    Stayed in July 2023

  • Reviewed: June 7, 2023

    10
    relaxing retreat
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    great place to relax. nice pool and gardens

    Stayed in June 2023

Showing 1 - 25

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