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Reviews of Hôtel Le Médiéval Palais des Papes 3 stars

15 rue Petite Saunerie, 84000 Avignon, France

#19 of 49 hotels in Avignon

Guests' Choice

Review score

Based on 333 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.2

  • Location

    9.5

  • Facilities

    7.6

  • Staff

    9.2

  • Value for money

    8.1

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 13 December 2024

    9.0
    great central location
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 3 nights

    despite the ongoing renovation, the hotel worked well.

    Stayed in December 2024

  • Reviewed: 28 October 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There v was a lot of noise outside the window. In the morning it was workers and at night it was loud people walking by. The curtains did not block the light too well.

    The room was clean and comfortable and a good size. There was a refrigerator in the room. Apparently there was br e aghast included but we found out too late.

    Stayed in October 2024

  • Reviewed: 27 October 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Classic Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Building work, but has to done and was respectful

    Nice building and location

    Stayed in October 2024

  • Reviewed: 27 October 2024

    8.0
    Avignon old town
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Hotel is difficult to find on the first attempt in the dark. Tip: Do a thorough Google maps search beforehand. Google maps 'on foot' selection was very useful

    The central location made easy access to the various attractions of the old city.

    Stayed in October 2024

  • Reviewed: 26 October 2024

    8.0
    A great hotel in Avignon
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights

    Bath/shower combination is not our choice. Not much else to mention. We were happy with the hotel.

    Central and a good sized room. Very friendly and accommodating staff despite our lack of French language. Lots of places near the hotel to get a good coffee in the morning. we were on the top floor so the steps were a good workout up and down. Windows that open also a plus.....fresh air is nice.

    Stayed in September 2024

  • Reviewed: 24 October 2024

    8.0
    enjoyed. our stay but a few things would improve the quality of the hotel.
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    breakfast was minimal. I would have appreciated a better selection of cheeses and fruits. Scrambled eggs would be enjoyed, but different fruits and cheeses definitely. our room did not provide a shower curtain. Consequently the entire floor of the bathroom and a bit outside got wet. having hand towels would helpful.

    location

    Stayed in October 2024

  • Reviewed: 19 October 2024

    7.0
    Good location for exploring city on foot.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Some noise and dust in hotel from renovations in some areas.

    Good access to town monuments. Good storage available overnight for bicycles.

    Stayed in October 2024

  • Reviewed: 18 October 2024

    8.0
    Friendly and accommodating. I’d stay here again.
    • Leisure trip
    • Solo traveller
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    People were welcoming, friendly and helpful. Happy to accommodate extending my stay by one night and juggled bookings to do it. Gave some great recommendations for restaurants to eat at.

    Stayed in October 2024

  • Reviewed: 7 October 2024

    8.0
    Avignon is a lovely city - and I can't commend the hotel staff too highly.
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 6 nights

    The window in the bathroom didn't actually shut which was fine when the weather was warm but when it was windy, it had to be wedged with cardboard.

    The staff were incredibly friendly and helpful, and the location was absolutely perfect.

    Stayed in October 2024

  • Reviewed: 6 October 2024

    8.0
    Perfect little hotel. But in the middle of renovations
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We were not warned of renovations going on until we arrived to stay. The noise was not a problem as it was during the day. But the air was very very dusty and not good for asthma sufferers like myself. Or indeed anyone.

    Perfect location! Around the corner from the Popes’ palace. And down a quiet laneway near everything. Friendly staff. Small but lovely room.

    Stayed in October 2024

  • Reviewed: 5 October 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    We didn’t have breakfast

    Stayed in October 2024

  • Reviewed: 2 October 2024

    8.0
    A good option in the walled city. Do not bring more luggage thayou can personally carry up the stairs if you get a secon
    • Leisure trip
    • People with friends
    • Triple Room (3 Adults or 2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    Courtyard smokers smoke drifted up into rooms when windows were open. In the summer you want to have fresh air. Clean filter more frequently on air conditioning unit. Bathroom shower needs more shelves and hooks. Tiny refrigerator should be off the ground. Hallway lights should stay on longer.

    Location, charm of communal area

    Stayed in September 2024

  • Reviewed: 1 October 2024

    8.0
    Good location and friendly staff
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bit old

    Fit my needs

    Stayed in September 2024

  • Reviewed: 30 September 2024

    8.0
    Lovely old hotel with great people!
    • Leisure trip
    • People with friends
    • Classic Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Air conditioning didn’t work very well.

    Great location. Friendly, helpful staff. Good value. In room refrigerator.

    Stayed in September 2024

  • Reviewed: 22 September 2024

    9.0
    See above
    • Leisure trip
    • Group
    • Classic Twin Room
    • Stayed 2 nights

    Location was great. We had a few minor problems with our initial room, but the staff went above and beyond to make things right. The room we were moved to was beautiful! The staff was friendly, helpful and very patient It was really nice that the reception folks had such excellent language skills and that they wanted to make sure we had a wonderful stay

    Stayed in September 2024

  • Reviewed: 16 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room (3 Adults or 2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Breakfast organisation could be better

    Excellent location, comfortable bed

    Stayed in September 2024

  • Reviewed: 14 September 2024

    8.0
    Great staff, great location!
    • Leisure trip
    • Group
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great breakfast- lots of choice and lovely staff. Great bread!!

    Stayed in September 2024

  • Reviewed: 12 September 2024

    9.0
    Great value. Excellent location. Lovely Staff.
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights

    no complaints

    This is a charming old hotel full of character and sparkling clean. The rooms are not big or fancy, but they are well equipped with the basics. Breakfast buffet includes the basic fruit, cereal and breads plus meats, cheese, hard boiled eggs, and if the weather is nice there's a small terrace to eat on. The location is perfect for walking everywhere in Avignon. The staff is friendly and helpful.

    Stayed in September 2024

  • Reviewed: 12 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice and quiet roo.m, historic building in the center. We could park our bicycles in their garage...everone very friendly and helpful

    Stayed in September 2024

  • Reviewed: 13 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Quadruple Room with Shower
    • Stayed 1 night

    The location was great, very close to the centre of the Old Town, but down a quiet lane. The room was exactly what we expected and needed for our one night stay for our family of four. Lovely staff!

    Stayed in July 2024

  • Reviewed: 26 July 2024

    9.0
    My stay was perfect
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Hand held shower head

    I didn’t have the breakfast. The stay was comfortable, with no extras, and a perfect spot to get to everywhere in the city center. Quite a lovely relaxing stay.

    Stayed in June 2024

  • Reviewed: 22 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Quite basic room.

    Good location

    Stayed in June 2024

  • Reviewed: 16 July 2024

    9.0
    I enjoyed my stay.
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night

    The location was at the Center of the old town.

    Stayed in June 2024

  • Reviewed: 9 July 2024

    9.0
    Very good location and extremely helpful staff. Room was a bit dated and noisy.
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room opened on to internal yard and was a little noisy from aircon units from other rooms. In room unit was also noisy. Room was well equipped and even had a kitchen area, but could do with an update.

    Central location fantastic for all Avignon offers! Excellent breakfast.

    Stayed in June 2024

Showing 1 – 25

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