Reviews of Hôtel Le Médiéval Palais des Papes
15 rue Petite Saunerie, 84000 Avignon, France
#19 of 49 hotels in Avignon
Guests' ChoiceReview Score
Based on 333 hotel reviews
8.0Score breakdown
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Cleanliness
8.5
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Comfort
8.2
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Location
9.5
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Facilities
7.6
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Staff
9.2
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Value for money
8.1
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Free Wifi
7.2
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Reviewed: December 13, 2024
Cassidy
Ireland1 review9.0“great central location”- • Leisure trip
- • Solo traveler
- • Classic Double Room
- • Stayed 3 nights
despite the ongoing renovation, the hotel worked well.
Stayed in December 2024
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Reviewed: October 28, 2024
Ann
United States19 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Classic Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
There v was a lot of noise outside the window. In the morning it was workers and at night it was loud people walking by. The curtains did not block the light too well.
The room was clean and comfortable and a good size. There was a refrigerator in the room. Apparently there was br e aghast included but we found out too late.
Stayed in October 2024
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Reviewed: October 27, 2024
Daniel
United Kingdom6 Reviews8.0Very Good- • Leisure trip
- • Group
- • Classic Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Building work, but has to done and was respectful
Nice building and location
Stayed in October 2024
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Reviewed: October 27, 2024
Buckingham
Canada18 Reviews3 helpful votes8.0“Avignon old town”- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Hotel is difficult to find on the first attempt in the dark. Tip: Do a thorough Google maps search beforehand. Google maps 'on foot' selection was very useful
The central location made easy access to the various attractions of the old city.
Stayed in October 2024
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Reviewed: October 26, 2024
Stephen
Australia5 Reviews1 helpful vote8.0“A great hotel in Avignon”- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 3 nights
Bath/shower combination is not our choice. Not much else to mention. We were happy with the hotel.
Central and a good sized room. Very friendly and accommodating staff despite our lack of French language. Lots of places near the hotel to get a good coffee in the morning. we were on the top floor so the steps were a good workout up and down. Windows that open also a plus.....fresh air is nice.
Stayed in September 2024
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Reviewed: October 24, 2024
Gloria
United States14 Reviews2 helpful votes8.0“enjoyed. our stay but a few things would improve the quality of the hotel.”- • Leisure trip
- • Family with young children
- • Classic Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
breakfast was minimal. I would have appreciated a better selection of cheeses and fruits. Scrambled eggs would be enjoyed, but different fruits and cheeses definitely. our room did not provide a shower curtain. Consequently the entire floor of the bathroom and a bit outside got wet. having hand towels would helpful.
location
Stayed in October 2024
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Reviewed: October 19, 2024
Jack
Canada75 Reviews7 helpful votes7.0“Good location for exploring city on foot.”- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Some noise and dust in hotel from renovations in some areas.
Good access to town monuments. Good storage available overnight for bicycles.
Stayed in October 2024
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Reviewed: October 18, 2024
Rebecca
Australia10 Reviews8.0“Friendly and accommodating. I’d stay here again.”- • Leisure trip
- • Solo traveler
- • Classic Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
People were welcoming, friendly and helpful. Happy to accommodate extending my stay by one night and juggled bookings to do it. Gave some great recommendations for restaurants to eat at.
Stayed in October 2024
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Reviewed: October 7, 2024
Helen
United Kingdom12 Reviews8.0“Avignon is a lovely city - and I can't commend the hotel staff too highly.”- • Leisure trip
- • Solo traveler
- • Superior Double Room
- • Stayed 6 nights
The window in the bathroom didn't actually shut which was fine when the weather was warm but when it was windy, it had to be wedged with cardboard.
The staff were incredibly friendly and helpful, and the location was absolutely perfect.
Stayed in October 2024
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Reviewed: October 6, 2024
Grainne
Ireland10 Reviews5 helpful votes8.0“Perfect little hotel. But in the middle of renovations”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
We were not warned of renovations going on until we arrived to stay. The noise was not a problem as it was during the day. But the air was very very dusty and not good for asthma sufferers like myself. Or indeed anyone.
Perfect location! Around the corner from the Popes’ palace. And down a quiet laneway near everything. Friendly staff. Small but lovely room.
Stayed in October 2024
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Reviewed: October 5, 2024
Lance
Canada9 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 1 night
We didn’t have breakfast
Stayed in October 2024
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Reviewed: October 2, 2024
Paula
United States4 Reviews1 helpful vote8.0“A good option in the walled city. Do not bring more luggage thayou can personally carry up the stairs if you get a secon”- • Leisure trip
- • Travelers with friends
- • Triple Room (3 Adults or 2 Adults + 1 Child)
- • Stayed 2 nights
- • Submitted from a mobile device
Courtyard smokers smoke drifted up into rooms when windows were open. In the summer you want to have fresh air. Clean filter more frequently on air conditioning unit. Bathroom shower needs more shelves and hooks. Tiny refrigerator should be off the ground. Hallway lights should stay on longer.
Location, charm of communal area
Stayed in September 2024
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Reviewed: October 1, 2024
Harold
United States3 Reviews1 helpful vote8.0“Good location and friendly staff”- • Leisure trip
- • Solo traveler
- • Classic Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Bit old
Fit my needs
Stayed in September 2024
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Reviewed: September 30, 2024
Karen
United States38 Reviews1 helpful vote8.0“Lovely old hotel with great people!”- • Leisure trip
- • Travelers with friends
- • Classic Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
Air conditioning didn’t work very well.
Great location. Friendly, helpful staff. Good value. In room refrigerator.
Stayed in September 2024
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Reviewed: September 22, 2024
Melissa
United States3 Reviews9.0“See above”- • Leisure trip
- • Group
- • Classic Twin Room
- • Stayed 2 nights
Location was great. We had a few minor problems with our initial room, but the staff went above and beyond to make things right. The room we were moved to was beautiful! The staff was friendly, helpful and very patient It was really nice that the reception folks had such excellent language skills and that they wanted to make sure we had a wonderful stay
Stayed in September 2024
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Reviewed: September 16, 2024
Maria
Switzerland12 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Triple Room (3 Adults or 2 Adults + 1 Child)
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast organisation could be better
Excellent location, comfortable bed
Stayed in September 2024
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Reviewed: September 14, 2024
Esther
United Kingdom5 Reviews8.0“Great staff, great location!”- • Leisure trip
- • Group
- • Classic Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Great breakfast- lots of choice and lovely staff. Great bread!!
Stayed in September 2024
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Reviewed: September 12, 2024
Deborah
United States20 Reviews4 helpful votes9.0“Great value. Excellent location. Lovely Staff.”- • Leisure trip
- • Family with young children
- • Classic Double Room
- • Stayed 2 nights
no complaints
This is a charming old hotel full of character and sparkling clean. The rooms are not big or fancy, but they are well equipped with the basics. Breakfast buffet includes the basic fruit, cereal and breads plus meats, cheese, hard boiled eggs, and if the weather is nice there's a small terrace to eat on. The location is perfect for walking everywhere in Avignon. The staff is friendly and helpful.
Stayed in September 2024
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Reviewed: September 12, 2024
Florian
Germany3 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Nice and quiet roo.m, historic building in the center. We could park our bicycles in their garage...everone very friendly and helpful
Stayed in September 2024
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Reviewed: August 13, 2024
Sarahkirton
New Zealand2 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Quadruple Room with Shower
- • Stayed 1 night
The location was great, very close to the centre of the Old Town, but down a quiet lane. The room was exactly what we expected and needed for our one night stay for our family of four. Lovely staff!
Stayed in July 2024
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Reviewed: July 26, 2024
Judith
United States1 review9.0“My stay was perfect”- • Leisure trip
- • Solo traveler
- • Classic Double Room
- • Stayed 7 nights
- • Submitted from a mobile device
Hand held shower head
I didn’t have the breakfast. The stay was comfortable, with no extras, and a perfect spot to get to everywhere in the city center. Quite a lovely relaxing stay.
Stayed in June 2024
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Reviewed: July 22, 2024
Harjit
United Kingdom24 Reviews2 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Classic Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Quite basic room.
Good location
Stayed in June 2024
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Reviewed: July 16, 2024
Leela
India91 Reviews2 helpful votes9.0“I enjoyed my stay.”- • Leisure trip
- • Solo traveler
- • Classic Double Room
- • Stayed 1 night
The location was at the Center of the old town.
Stayed in June 2024
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Reviewed: July 9, 2024
Chris
United Kingdom26 Reviews1 helpful vote9.0“Very good location and extremely helpful staff. Room was a bit dated and noisy.”- • Leisure trip
- • Family with young children
- • Classic Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Room opened on to internal yard and was a little noisy from aircon units from other rooms. In room unit was also noisy. Room was well equipped and even had a kitchen area, but could do with an update.
Central location fantastic for all Avignon offers! Excellent breakfast.
Stayed in June 2024
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