It is so incredibly convenient a location when travelling into Lyon Part Dieu railway station, a 2 minute walk from the exit. Similarly, a public transport link to all around Lyon is available from the station exits. Staff very friendly. Room so quiet that you would never hear the railway station next door. Excellent fresh and tasty food for breakfast. Overall, it is very good value hotel

Stayed in March 2025

N/A

Location to the train station when travelling with luggage Accommodation deal included breakfast. Front desk customer service person by the name of Carol being a male person went above and beyond. Answered all our questions over the days with a helpful,friendly and professional manner. UBER: I had issues locating my driver. Carol made contact with the driver by phone and located the driver’s whereabouts. Carol carried my heavy bag to find the driver about. 5 minutes from the hotel. I appreciated Carol’s assistance with this stressful situation as I was travelling to the airport to travel back to Australia.

Stayed in March 2025

The heater was not working in the room, staff proposed to change the room

Spacious room, staff very welcoming

Stayed in March 2025

Looks like our room wasn't done cleaning: we only got 1 towel instead of two, unfinished details in the bathroom etc.

The size of the room (King) was perfect and the bed was very comfortable. The location is great if you need a layover close to the train station!

Stayed in March 2025

While our stay was generally very comfortable, there were a few very minor drawbacks. The fold-out bed wasn’t the most comfortable, though it was manageable for a short stay. One concern was that the windows could be opened fully rather than just tilting, which felt unusual for a high-floor room (we were on the 8th floor). While this provided much-needed ventilation—since the room was quite warm and the air conditioning was a bit temperamental—it did feel like a potential safety issue. These were minor inconveniences overall, but something to be aware of if you’re staying at the hotel.

The Mercure Hotel Gare Part-Dieu is a well-located, modern hotel, perfect for travelers using Lyon’s train station. It’s easy to reach from the airport, and despite being in the city center, the rooms are impressively quiet. Our room was well-appointed, featuring a separate shower and sink from the toilet, plus a kettle with tea-making facilities. The main bed was large and comfortable, though the fold-out bed was less so—but manageable for a short stay. It's also perfectly located for visiting all of Lyons main attractions, with easy walk to metro, bus and trams. The staff were very helpful and friendly. My daughters loved the Geckos and fish tanks in reception. The people of Lyon were also very kind and spoke excellent English, compared to my very clumsy French. The hotel has a stylish restaurant downstairs, which looked quite posh, though not ideal for dining with kids. Fortunately, the nearby train station offers plenty of breakfast options, including Paul’s, Pret, Starbucks, and local bakeries etc. For airport transport, the Rhônexpress is quick but pricey, clearly aimed at tourists. Due to ongoing work on the line, we ended up using other public transport, which was more affordable. Overall, a convenient and comfortable stay, especially for those traveling via Lyon’s train station.

Stayed in February 2025

I was genuinely surprised that it was a great place this was It was fantasticly comfortable and they provided everything you needed and were happy to help

Stayed in March 2025

We liked everything!!!

This should be a 5 star hotel!! Breakfast simply amazing, variety and quality! Room on the 9th floor, huge, superb bathroom and everyday cleaning was exceptional! Room service helpful to have. Staff so polite. Last but not least location of hotel close to train station and tram. But not noisy at all. We stayed almost 2 weeks so we got a good feeling for the hotel and we loved every minute!

Stayed in January 2025

Check behorehand if location is OK for you

Comfortable hotel by the station. Helpful, professional nice staff.

Stayed in December 2024

Nothing

Spacious room and location next to train station.

Stayed in November 2024

Nothing

The staff, especially at the check-in counter, is very helpful and friendly. Room is clean. Breakfast is good and reasonably priced. Excellent location, near train station and shopping mall.

Stayed in October 2024

No

Location

Stayed in October 2024

No

Location

Stayed in October 2024

Staff very helpful

Stayed in October 2024

None

The location is great, few mins walk to the train station. Easy access to food, transport and shopping. Room is clean and comfortable. Breakfast is very reasonably priced.

Stayed in September 2024

large room and beautifully decorated. I had a delicious meal in the dining room. the staff were very friendly and helpful.

Stayed in September 2024

Excellent location, very helpful staff, spacious and clean room. Good breakfast

Stayed in September 2024

Paper cups for tea in the room.

Large rooms

Stayed in August 2024

Room design and the 2 toilet concept

Location is excellent

Stayed in September 2024

There wasn't much we could complain about!

The room was much bigger than we expected, it was very close to station which worked well as we were leaving from the station the following morning. Everything you'd need in the room in terms of shower gel and soap etc, and a welcome pack with water and tea. Staff were very friendly, the room was incredibly quiet so we had a really good stay.

Stayed in August 2024

nothing about the hotel; only negative relates to the city in the problems of getting taxis with ease other than by the train station.

The hotel is located with easy access to the train station, metro, tram and bus lines, which made touring the city much easier. The little amenities like cold water as you come in, or the mini-croissants as you leave, made for a welcoming sense of comfort. The staff was very hospitable and accommodating

Stayed in August 2024

Early check in, check out until 12perfect location

Stayed in August 2024

Right next to train station which was handy, but a dodgy neighbourhood.

The room was excellent, bathroom very modern & Clarins products a lovely touch.

Stayed in August 2024

Room smelt like possibly someone had been smoking and this had been covered up by strong smell of air freshener.

Big rooms and comfortable beds. Big bathroom with separate toilet. Friendly and helpful staff. Kids got welcome bag with colouring and sweets. They loved the pet lizards and fish in reception! Location was pretty good but no metro running from the station behind the hotel. Meant we walked a fair bit to a bus and then caught the metro, but worked well in the end. Convenient to have shops nearby and Westfield shopping centre behind the station.

Stayed in August 2024

Entrance to the parking is very easy to miss and there are no signs. The staff also failed to explain or point out location exactly. Note that it is in same building and you have to turn into what looks like pedestrian street heading to train station.

Comfortable beds. Nice modern room and bathroom. And very quiet despite being next to the train station. Breakfast was delicious but lacked any vegetables. Parking is right under the hotel. But...

Stayed in August 2024