Reviews of Mercure Lyon Centre - Gare Part Dieu
50 Rue de la Villette, 3rd arr., 69003 Lyon, France
#17 of 134 hotels in Lyon
Guests' ChoiceReview Score
Based on 438 hotel reviews
8.6Score breakdown
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Cleanliness
9.0
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Comfort
9.0
-
Location
9.0
-
Facilities
8.8
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Staff
9.0
-
Value for money
8.3
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Free Wifi
9.2
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Reviewed: September 10, 2023
Paula
United Kingdom9 Reviews8.0“Comfortable room, nice hotel. Easy access to main train station and taxi rank close b”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Hairdryer cut out after a couple of minutes. Not so bad for me with short hair but surely very frustrating for anyone with long hair!
Breakfast was very good and catered for many dietary requirements. The location was perfect for our trip
Stayed in September 2023
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Reviewed: September 3, 2023
Jenny
New Zealand38 Reviews4 helpful votes9.0“Clean and comfortable for a one night stay.”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted from a mobile device
Tea & coffee supplies were miserable with no proper milk.
Location close to Gare Part Dieu, & tram transport to the airport. The staff at the front desk & restaurant were all helpful, pleasant & couteous.
Stayed in August 2023
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Reviewed: September 2, 2023
Michelle
Australia9 Reviews10“Great hotel if you are using the train station. Very clean and comfortable rooms”- • Leisure trip
- • Travelers with friends
- • Superior Room with One King Bed and One Single Bed
- • Stayed 1 night
- • Submitted from a mobile device
No complaints
Proximity to train station, very clean and comfortable. Water station in the lobby
Stayed in August 2023
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Reviewed: August 30, 2023
Emanuella
United Kingdom1 review10“Very pleased!”- • Leisure trip
- • Family with young children
- • Superior Room with King Bed and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Very friendly and helpful staff. Facilities very clean and really well maintained.
Stayed in August 2023
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Reviewed: August 27, 2023
Daigo
United Kingdom9 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Superior Room with One King Bed and One Single Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Location and the size of room is very wide
Stayed in July 2023
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Reviewed: August 23, 2023
Alma
Canada3 Reviews10“Very good stay. Thank you”- • Leisure trip
- • Couple
- • Superior Room with One King Bed and One Single Bed
- • Stayed 1 night
- • Submitted from a mobile device
The doors are very heavy that the toilette door hit one of my toe.
Very clean, comfortable and spacious. We like the air conditioner which was working very well. Thank you
Stayed in August 2023
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Reviewed: August 22, 2023
Elizabeth
United States2 Reviews9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Superior Room with Two Zip Beds
- • Stayed 1 night
- • Submitted from a mobile device
Very difficult to find via car
Extremely comfortable and well appointed
Stayed in August 2023
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Reviewed: August 20, 2023
Mubeena
France25 Reviews3 helpful votes10“Amazing stay”- • Leisure trip
- • Family with young children
- • Superior Room with King Bed and Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
In bathroom sink, was blocking 😣
Everything was perfect , specifically location was perfect 1 minutes walk for tram, 2 minutes for bus.facilities all good drinking water , tea, coffee. And spacious room for family
Stayed in August 2023
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Reviewed: August 20, 2023
Gert
Australia8 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Didn't like the area as Next to train station but understand it's convenient for travellers such as us who where travelling with train in Europe
Room was spacious Excellent customer service
Stayed in August 2023
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Reviewed: August 20, 2023
Brooks_h
United States14 Reviews8.0“Good value and convenient location”- • Leisure trip
- • Couple
- • Superior Room with One King Bed and One Single Bed
- • Stayed 1 night
All in all, there is little to dislike about this Mercure.
Since we were departing from Gare Lyon Part-Dieu, we wanted a hotel that was close to the station. This Mercure hotel is literally adjacent to Gare Part-Dieu. The station is directly behind the Mercure. The price was reasonable for the location in Lyon. There is a nearby Tram and bus stop which provides easy public transportation into central Lyon or Vieux Lyon. The staff was friendly and helpful.
Stayed in August 2023
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Reviewed: August 9, 2023
Maddie
Australia9 Reviews10“Only a short stay but would return”- • Leisure trip
- • Couple
- • Superior Room with One King Bed and One Single Bed
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Clean and lovely staff
Stayed in August 2023
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Reviewed: August 7, 2023
William
United States5 Reviews1 helpful vote9.0“Very good hotel for European vacationers travelling by rail.”- • Leisure trip
- • Family with young children
- • Superior Room with One King Bed and One Single Bed
- • Stayed 3 nights
The room cards use a magnetic strip instead of RFID. I had to get it reprogrammed several times. I think my iPhone was demagnetizing them.
The location was excellent. It was close to the train station and a major mall. We tried the breakfast once and it was good. The rooms were modern.
Stayed in July 2023
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Reviewed: August 6, 2023
Keith
United Kingdom1 review8.0“Would definitely stay there again. Extremely handy as adjacent to Lyon Part-Dieu station”- • Leisure trip
- • Solo traveler
- • Superior Room with One King Bed and One Single Bed
- • Stayed 1 night
Air Conditioning
Stayed in July 2023
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Reviewed: August 6, 2023
Claudia
United States48 Reviews5 helpful votes9.0“Very peaceful”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted from a mobile device
Very nice room, very good breakfast
Stayed in August 2023
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Reviewed: August 5, 2023
David
Brazil4 Reviews2 helpful votes10“Excellent rooms, breakfast, ambience, exceeded expectations”- • Leisure trip
- • Family with young children
- • Superior Room with One King Bed and One Single Bed
- • Stayed 1 night
- • Submitted from a mobile device
The rooms are very good , stylish, modern, spacious. The breakfast is also very good. All round good standards.
Stayed in August 2023
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Reviewed: August 4, 2023
Claire
United States99 Reviews6 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Superior Room with King Bed and Sofa Bed
- • Stayed 2 nights
The sofa bed was squeaking a bit.
Great room (even if a bit on the small end). Very comfortable bed. Great staff. And despite being right next to the train station, we didn't hear anything.
Stayed in August 2023
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Reviewed: August 3, 2023
Sophie
Australia2 Reviews9.0“Very good”- • Leisure trip
- • Family with young children
- • Superior Room with King Bed and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
No air conditioning in restaurant
Modern comfortable
Stayed in July 2023
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Reviewed: August 2, 2023
Boris
Czech Republic26 Reviews23 helpful votes9.0“Over standard french hotel”- • Business trip
- • Solo traveler
- • Superior King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Relatively limited food assortment at breakfast, non working fan at the toilet
Fantastic king bed, silent AC
Stayed in August 2023
-
Reviewed: August 2, 2023
Ilia
Netherlands30 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Superior Room with King Bed and Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Location and no indication on the parking
The Space
Stayed in August 2023
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Reviewed: August 2, 2023
Jamie
Australia4 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Superior Room with King Bed and Sofa Bed
- • Stayed 1 night
Staff were excellent
Stayed in July 2023
-
Reviewed: July 24, 2023
Amanda
United States1 review10“Italy and Croatia were better”- • Leisure trip
- • Family with young children
- • Superior Room with One King Bed and One Single Bed
- • Stayed 1 night
The room was pretty dim for putting on make-up. No outlet in the bathroom for converter /american curling iron. I was charged for 3 people ($214 and we had 1 queen bed and 1 twin bed in the room) however my parents got a similar room but they were charged for 2 people (even though they also had a queen bed and 1 twin bed). The worst part was that I paid for 3 people but there was only 2 bath towels provided and only 1 key . We were placed in room 716 so we had to go through an entry door and then into the room so if one person had to go to the room first and the other 2 came later, they had to call from their phone to get the person to come out and open the entry door, they could not just knock on room 716 door.
I like the location and the cleanliness. It was a little fancier than I am accustomed. I am from America so getting used to how the French operate was odd. (toilet in a separate room from the shower).
Stayed in July 2023
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Reviewed: July 22, 2023
Thomas
Kenya9 Reviews10“Value for money”- • Leisure trip
- • Solo traveler
- • Superior King Room
- • Stayed 1 night
- • Submitted from a mobile device
Only one bottle of water in this heat. Also, not many options for tea and coffee.
Clean and conveniently located
Stayed in July 2023
-
Reviewed: July 16, 2023
Ian
Australia45 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Superior Room with Two Zip Beds
- • Stayed 4 nights
nothing
very nice stay
Stayed in June 2023
-
Reviewed: July 14, 2023
Keith
Finland34 Reviews2 helpful votes9.0“This was a perfect pitstop beforécatching the train to Paris de Gaulle thanks to its being right next to Lyon Part-Dieu”- • Leisure trip
- • Family with young children
- • Superior Room with One King Bed and One Single Bed
- • Stayed 1 night
- • Submitted from a mobile device
Staff needs service training.
Excellent location, modern facilities and a decent restaurant.
Stayed in July 2023
-
Reviewed: July 12, 2023
Mariia
Denmark31 Reviews25 helpful votes10“awesome place in a central location”- • Leisure trip
- • Group
- • Privilege King Room with Sofa Bed
- • Stayed 2 nights
Nothing
Everything was amazing. The room was huge and had everything we needed: comfy beds, a TV and a fridge with some snacks, a shower cabin and a bathtub. The breakfast was delicious with a variety of selections. Despite being located next to a tram road and a railway behind, the insulation is great and no noise is detectable. In the lobby of the hotel there is a free water tap so you can refill before going out
Stayed in May 2023
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