No complaints.

Location.

Stayed in May 2024

Very hot in the room.

Great service, David was very welcoming and helpful so was Vincent too. Great location and comfortable.

Stayed in June 2024

The bed size for 2 is too small

I like the quality services and the staffs are very friendly

Stayed in June 2024

It was near Gare d’est

Stayed in April 2024

We didn't have Internet for the fill 4 days. It's annoying because people go to this type of hotel on business travel or there can ve people without a plan and they are left without any means of communication. The staff is not very friendly.

The location is excellent, and the value for money is good (the room is spacious and nice)

Stayed in March 2024

The location is perfect, just across the train station and the facilities are good.

Stayed in April 2024

The AirCon in my room not running well, a little bit Hot, I’d complaint but no respond, the day after still same “HOT”

Good Location, close to Train Station (Gare du L’est), many restaurants surounding hotel

Stayed in May 2024

Rooms are small though

Location is great

Stayed in May 2024

No YouTube on TV. Please provide YOUTUBE on the Television. 😀

Stayed in May 2024

The staff are rude as they dont understand English properly . The check in process was painful taking 1 hour for 11 people to check in. The hotel needs to give training to their staff on good customer service experience with a smile and being friendly . This was the only thing letting down such a lovely hotel

Very clean hotel, beautiful rooms and good toiletries would certainly recommend this hotel

Stayed in May 2024

room heating system

great location nearby restaurants

Stayed in April 2024

Wifi in the room kept disconnecting from all my devices, worked well in the 'business' lounge though. Weird they changed the pw in the middle of the night though. The smell they pump out in the welcome area is too overpowering /strong, would change that ASAP

First room we had was tiny and gloomy, so asked for a street facing room instead. They obliged, was much brighter and nicer space Staff were friendly Location is AMAZING

Stayed in March 2024

I HAVE LIKED THE HOTEL AND SPECIAL THANK TO ALL EMPLYEES ESPECIAL THOSE OF TEH RECEPTION, THEY ARE VERY HEPFULL AND POLIED

Stayed in April 2024

The breakfast was quite expensive. It may be because we paid separately. The breakfast area also felt a little cramped but the food and service was lovely. However, with handy restaurants just outside, you could easily grab something there instead.

The welcome we received was warm and the information given was clear. The reception area was clean and smart and had seating and drinks. The family suite room was spacious and clean with a lovely view of historic Gare de l'Est and the surrounding area. The location is great for travelling around Paris near both metro and mainline trains, and there are shops and restaurants alongside the hotel for convenience, plus a park nearby (although we didn't have time to check this out). The hotel also offered a free baggage hold service which was so helpful to us.

Stayed in March 2024

Nothing

For train travellers its location is really very good

Stayed in March 2024

The staff was friendly and helped us make dinner reservations when needed.

Stayed in March 2024

The hobos sleeping next to the entrance and urinating in front of every body

Stayed in April 2024

Hotel is just outside metro station and it is very convenient to travel places from this location.Hotel was nice and clean.Complimentory juice for the customers.

Stayed in April 2024

Flirting a bit dirty Bugs in the room

The bar, ability to get twin room at short notice

Stayed in April 2024

It was realy nice!

Stayed in April 2024

Our room is on the 4th floor but since it faces a busy street, it’s very noisy. If you are a light sleeper, you would not be able to have a good sleep.

Hotel staff was very friendly and helpful. The hotel’s location is convenient. The metro station and train station are all within walking distance.

Stayed in April 2024

If I was being critical then the a good tidy up would improve the hotel

Breakfast was very good! Staff we’re excellent and a good selection!

Stayed in April 2024

Quite a lot of traffic noise.

Room/suite was very spacious. Electrical sockets placed conveniently next to each side of each bed! Location right next to Gare L’Est, and nearby Gare Du Nord, was ideal.

Stayed in April 2024

Wifi was not working for a couple of days.

Location. Front desk staff was great and very friendly. Room was comfortable. Blackout curtains very good.

Stayed in April 2024

Unfortunately, the WiFi was down when we arrived at the property and we were never informed. We had to go externally to look for WiFi. NB// unfortunately, this is a service issue with their broadband provider but it would have been nice to be informed by the hotel the broadband was down upon arrival. Expensive breakfast and mini bar option but this is Paris so should be expected. Select staff were extremely welcoming and so helpful, others cold and did the bare minimum.

Room was clean and tidy and location was excellent, right beside the metro & train station along with food options.

Stayed in March 2024