I wouldn't even let my shoes touch the filth they dare to call carpet. Covered in stains, it was so disgusting that even thinking about walking on it barefoot or with socks made me shudder. It's hard to believe this is an NH hotel. The bathroom was another nightmare, with only one working light bulb, and I had to request twice for the bulbs to be replaced. As if that wasn't enough, the faucet was leaking from the handle. The entire property was very unkept. There were so many stains and so much dirt that I could only attach two pictures. This experience was so far below NH Hotels' usual standards that I'd sooner call it a 1 or 2-star dump. Avoid at all costs!

close to transportation

Stayed in January 2025

Only one lift working. No Fitness centre. Bar/lounge too outdated. Overall not NH standard and definitely not 4 star!!!!!

None. Too bad !

Stayed in February 2025

Hester not working . Room service is poor because when you place the order, they will go buy the food outside.

Nothing

Stayed in February 2025

Definitely not a four star (4*) hotel. The room was so small, like a retro style cabin. The bathroom was full of with mold. The sink was blocked. Check my photos

Stayed in January 2025

Close to train station, makes travelling easier. We could leave our luggage at the hotel after check out and wait there until near our long distance train’s departure. The best part was the friendly staff.

Stayed in January 2025

This hotel is not worthy of being part of the NH group, unlike the ones in Amsterdam and Munich. It barely rates as a 3 star let alone a 4 star hotel. The lift didn't work the whole time we were there until the next morning when we checked out so we had to walk up 6 flights of stairs to get to our room. When we did go into the room, it was smaller than the one I booked. After mentioning this to reception, they did change us to a slightly larger room but it was still too small, the bathroom was barely big enough to swing a cat in and the condition was also sub par in that there patches on the walls. All in all, I can barely recommend this hotel except for the location.

The location

Stayed in January 2025

Nothing

The staff were amazing especially Xavier, he was so kind and helpful

Stayed in January 2025

Very clean and the staff were so lovely!

Stayed in January 2025

The toilet area in the bathroom is tight for a large or tall person.

Room: The toilet area is small, but room is good for Paris. Location: Excellent location. Breakfast: Very good breakfast. The NH Staff and Service Personnel were excellent. No issues.

Stayed in January 2025

I have no clue how this hotel has 4 stars. The room was insane small and had no good interior and the quality was very bad. The sink was leaking and after taking a shower the whole bathroom was flooded. I expect much more from a hotel on this level

The staff was welcoming and friendly. The hotel was very good located

Stayed in January 2025

Luggage storage and location

Stayed in December 2024

Veery small room like a tube we got shocked it says 15 m2 but with the bathroom amd the area is not safe full of homeless and drug addicts

Stayed in January 2025

Nothing, all was really good

Really good hotel. I liked it! The location is very convenient, the accommodations are comfortable, and the staff is incredibly friendly. I would definitely come back

Stayed in December 2024

Rooms are very very small and was bedbugs 🤢

The location was excellent for us as we used Eurostar .

Stayed in December 2024

This was the most disgusting hotel I have stayed in.The staff was extremely rude to the point that when we told them that the bedsheets were dirty at our check-in in the room they became agressive and they have changed the bedsheets in front of us ,placing the dirty duvet on the dirty floor and on my boyfriend expensive laptop.The guy who changed the bedsheets was talking loud on the phone while he was changing it,and he was smelling so bad ,I guess that he doesn’t like to use deodorant or to take a daily shower.Me and my partner we had to hold our breath while he was in our room and it took him 30 minutes to change the bedsheets.He put the clean pillow cases on the dirty chair and the clean duvet cover on the floor.Also the bedsheets were still dirty,full of others people’s hair.When we arrived the room was very dirty,the toilet seat had yellow stains and it was full of hair .They have changed the bedsheets 3 times,the 2 nd time they had blood stains on it and the 3 rd time we still found a lot off hair from other people.When talking to the manager she looked very indifferent and she said that she will do something for us.She sent us a tiny box with 3 tiny chocolate truffles with no expiry date on it and gave us a pathetic mini discount.Also when we checked in they gave us a much smaller room than we have paid for and we had to wait for more than 30 minutes at the reception to receive another room.The staff’s aggressive behaviour and the fact that some of them don’t use deodorant and they smell very bad is unacceptable and disgusting!Very lbad experience and they are very very unprofessional !ll

I did not like anything about the property.When we got there we got a much smaller room than the one we paid for and the room and the bathroom was dirty ,full of hair and stains from previous customers.

Stayed in December 2024

Room extremely small, bad neighborhood

Renovated

Stayed in December 2024

The hotel was brilliantly located right across the road from the train station, allowing us easy access for our rail journey. The room was spacious with a very large bathroom. We had access to tea and coffee in our room and there was also an iron so we could freshen our clothes for the onward journey. The staff was helpful and efficient.

Stayed in December 2024

The staff were fabulous, the beds were incredibly comfortable and the location was quiet. After a long flight from Australia this hotel was the most wonderful introduction to Paris we loved it.

Stayed in December 2024

Atmosphere is great

Stayed in December 2024

Everything was amazing Vincent was excellent with us

Stayed in December 2024

A bit of foot traffic from the train station can pass by at times past the front entrance of the hotel.

The team were very helpful with some outside situations I encountered. They let me use the telephone for an important call until I got a replacement. The windows in the rooms can be open to let fresh air in. There are a lot of nice restaurants l and pâtisseries, bakeries and supermarket in walking distance. The bus stop and metro are practically right there when you exit the hotel and you minutes away from major points of interest.

Stayed in November 2024

The noise

Location

Stayed in November 2024

Nothing

Amazing location, polite and attentive staff

Stayed in December 2024

Nothing at all

On entering the hotel it was really nice. It was smart, clean and staff ready to assist you. The room was exactly how it was on the page so we were really pleased with it. The shower was fantastic! The bed was clean and made tidy, and very comfortable. After reading some reviews that some customers were kept awake by the metro trains, that didn't really bother me as staying in the winter the door was shut anyway. You can barely hear them. So we did get a good night sleep. Bonus also being straight across ftom the train station. You can shop, eat, and hop onto all the metros to get you anywhere you needed to go, and it was very cheap. The local people were also very friendly and helpful with helping us with information. If you're travelling by eurostar like we did, the hotel is only a 10 minute walk away, and easy to find as down 1 long road. So overall it was a very pleasant stay. And we would stay again when we go back to Paris.

Stayed in December 2024

Nothing - all good

Excellent staff, comfortable and clean room

Stayed in December 2024