165, Avenue Michel Croz, Chamonix City Centre, 74400 Chamonix, France
#32 of 52 hotels in Chamonix
Guests' ChoiceBased on 491 hotel reviews
8.1Cleanliness
8.5
Comfort
8.7
Location
9.5
Facilities
8.1
Staff
8.8
Value for money
7.8
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 6, 2023
Ilona
AustraliaSuperb location, close to everything
Stayed in September 2023
Reviewed: September 1, 2023
Ming
United StatesLocation
Stayed in August 2023
Reviewed: September 1, 2023
Lisa
CanadaThe water in the bathroom smelled.
Location, location, location
Stayed in August 2023
Reviewed: August 13, 2023
Yingchun
United StatesVery nice stuff. Nice breakfast, view.
Stayed in August 2023
Reviewed: August 13, 2023
Phumlani
South AfricaGood location
Stayed in July 2023
Reviewed: July 19, 2023
Mary
CanadaWas a bit pricey but I guess that is to be expected
Provided early check in when I explained that one person in our party was feeling unwell.Staff at the bar was very helpful and accommodating by providing me ice and uncorking my bottle of wine
Stayed in July 2023
Reviewed: July 2, 2023
Ivan
United KingdomEarly check out
Location, room, parking
Stayed in June 2023
Reviewed: June 18, 2023
濟任
TaiwanNone
The location is very nice since the hotel is close to the train station.
Stayed in June 2023
Reviewed: June 17, 2023
Mary
United Kingdomroom quite small and dark and bathroom also small
location and balcony and ability to park outside
Stayed in June 2023
Reviewed: June 13, 2023
Minne
GermanyEverything is within walking distance. The room was well designed. It was nice and quiet. The staff is very helpful and they speak many different languages fluently!
Stayed in May 2023
Reviewed: June 13, 2023
Yupin
ThailandThe room size is a bit too small but overall is OK.
The locationis superb, only a few minutes walk from thr train station and to the heart of Chamonix. Bed is so comfort.
Stayed in June 2023
Reviewed: June 3, 2023
Cassandra
AustraliaPaid more and chose one of the summet rooms, as I thought I would be getting aircon as listed in the description of the room and also from previous comments on reviews from the hotel. Unfortunately this wasn't the case and they turn off the aircon in May cause it's "cold at night in Chamonix". Please change your listing, this is misleading and unfortunately I wasn't offered any compensation for paying extra for this amenity not being included. The room was very warm during the day and at night you will need to keep the window open but with the noise from the bar downstairs, this isn't ideal.
The location was perfect, very close to everything you need. The room had an amazing view of the mountains.
Stayed in May 2023
Reviewed: May 24, 2023
Gromoll
FranceThe only down side to our room was the view. This was a last minute stay so we couldn't be too picky. But we just looked out into a middle area over the glass ceiling gym.
The staff went above and beyond. We unfortunately had to stop our hike of the TMB due to weather so we booked this room last minute. We were able to get a late check out to enjoy Chamonix in the time between our check out and our very late departure later that night. They gave us useful information regarding things to do in town and did not pressure us to leave any sooner than we were able. Over all the staff made this stay an +A.
Stayed in May 2023
Reviewed: May 13, 2023
Shawn
United StatesThe location was ideal for us as we did not have a vehicle. It was close to the train station, shopping, and great restaurants. Although a bit small, our room was clean and functional. It had a balcony to enjoy the views and fresh air. The sauna was accessible to us. It was very relaxing after a long, cold day at the Aiguille and the train to Montonvers/Mer de Glacé. The property decor was classy and unique to the story of Isabelle. The breakfast was good. I would have liked more fresh fruit, but over all, it served its purpose. The staff was friendly and helpful as my husband and I don’t speak French. The hotel restaurant was not open for dinner at the time we arrived, and we were famished after a long train ride. The front desk referred us to a delicious eating establishment up the street. We were definitely impressed and will stay again at Point Isabelle. My only regret is that we couldn’t stay longer in Chamonix!
Stayed in May 2023
Reviewed: May 11, 2023
Agis
Canadaroom was dark.
location, staff, and facilities
Stayed in May 2023
Reviewed: May 7, 2023
Mohamed
United Arab EmiratesI stayed in Saturday which is Sunday night ... the people partying with load music I couldn't sleep till late 2 am If you close the window the room getting hot ... if you open the window all noises up in your room. Best solutions is to add ACs in the room. This is from my view.. could be better solutions
The location is the best , everything is very near.
Stayed in May 2023
Reviewed: May 1, 2023
Soumo
United KingdomIt is a bit pricey, and it had additional charges for parking (per night €20). This could have been complementary.
Location was amazing! Right in the center. Staff were really helpful and friendly. Very clean, room size was great. Had everything you need.
Stayed in May 2023
Reviewed: April 23, 2023
Raymond
United Kingdomif I was being really picky I would prefer a proper double bed rather than two put together
lovely location very clean and all staff very attentive and helpful
Stayed in April 2023
Reviewed: April 17, 2023
Aron
NetherlandsInternet was terrible. could hardly call it wifi. Check out at 10am is a bit early when you ask me.
Great sauna, really nice comfortable room. nice relax seat
Stayed in April 2023
Reviewed: April 17, 2023
Mario
United KingdomThe night receptionist was not equipped for an early check out.
I was on a road trip and chose the town as a point of stopping, I booked the hotel on route approx. 2hrs before arrival, They were ready for us and paperwork in place on our arrival. Really nice place.
Stayed in April 2023
Reviewed: April 14, 2023
Mary
United KingdomNothing! I love the hotel and staff!
staffs are very nice and very accommodating!! they were able to recommend places to eat. Free locker space for luggage’s and skii gear etc.
Stayed in April 2023
Reviewed: April 11, 2023
Monica
BrazilThe location was great, friendly staff and good restaurant/bar.
Stayed in April 2023
Reviewed: April 11, 2023
Torben
GermanyAs I was travelling by car, I chose this hotel because it was marked as offering parking. This was not the case though. A few days before my arrival I received a message stating that parking had to be booked separately. When I wrote back to book a parking space, I was told the parking lot was already fully booked, which was somewhat disappointing and I ended up having to use the underground car park at Pl. du Mont Blanc.
The location of the hotel is perfect, right in the middle of town and just minutes away from all main attractions, restaurants and shops. The staff at the hotel, bar and restaurant was friendly. My room was quiet and had a fantastic view of the mountains from the balcony.
Stayed in April 2023
Reviewed: April 10, 2023
Wang
United KingdomThe room is TOO DARK! And the price is high for a three-star hotel.
Good room and staff
Stayed in April 2023
Reviewed: April 10, 2023
Dean
United Kingdompricey
location great
Stayed in February 2023
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