Smelt a bit damp

Just off the main highway. A nice continental breakfast is served to set you up to continue your journey for the day

Stayed in December 2024

Nothing, all ok

Clean, warm, secure, car parking on site, excellent manager, Pierre. Typical French breakfast, good value for money

Stayed in March 2025

The outside could be a bit more inviting, run a mower over the outside and trim the trees. We stayed here about 5 years ago and I do t think anyone’s done anything outside since.

Good location, 10-15 mins walk to some places to get dinner. Can’t beat the price. Its very basic but did its job as a cheap overnight stay whilst driving back from Spain

Stayed in August 2024

Nothing

Well located, easy parking, clean and comfortable.

Stayed in April 2024

The hotel would benefit from an upgrade - everything seems neglected. I think that with a little improvement, the hotel could charge more.

The receptionist was especially helpful and always smiled even though she seemed to have a heavy workload,!

Stayed in May 2024

When we arrived the door lock jammed and the room was cold the heater didn’t work

It was good and quiet

Stayed in August 2023

A bit tired and some need for ongoing repair.

It was an older property than the normal Premiere Classe identikit buildings and so had character but lacked the neatness of finish of a newer building. It was in a peaceful location and with good sheltered and well screened parking. Some room noise carried at night. The staff were helpful and very welcoming.

Stayed in August 2023

The checkin staff member was excellent. she was very friendly, spoke perfect English and was very helpful. we were offered adjoining rooms so we could be close to the others in our party. the room was clean and, although it was basic, it had everything we needed. breakfast we great.

Stayed in July 2023

Clean rooms, friendly and helpful staff.

Stayed in June 2023

A kettle and tea/coffee in the room would be lovely

The spacious rooms were nice. And the clean linen and towels were excellent. Reception staff were very warm and helpful.

Stayed in October 2022

More choice of breakfast

Ok

Stayed in September 2022

Would have liked a window but were on ground floor so we had a door which we could not keep open at night

Our room was basic but comfortable and clean staff were helpful and friendly

Stayed in August 2022

Nothing in particular. A little noisy before everyone settled for the evening. A cereal option at breakfast would be good.

could accommodate a couple and a teenager grandson in same room at a very reasonable price. Full en-suite facilities unlike Formule 2

Stayed in August 2022

Nothing.

A very nice stopover hotel in a quiet location but within easy reach of eateries on the north side of Rouen. Close to the motorways.

Stayed in July 2022

Cost a bit more than booked stated as tax not included

Nice location

Stayed in August 2022

Very noisy (one person trying to get in the hotel without a key and bashing the entrance door the whole night).

Location, price.

Stayed in July 2022

The bed cover was thin and not very warm and the pillow was inadequate. I had asked when booking for extra pillows but there were none provided. The breakfast provided was very basic with little choice, not as good as we've found elsewhere, although it was good quality.

Clean and a convenient location on the outskirts of Rouen for continuing our journey to Calais. The staff member on duty was very helpful and welcoming.

Stayed in June 2022

Good accommodation as usual

Stayed in March 2025

All good🙂

Good secure overnight parking...super comfy bed and super shower...room was clean and spacious... ...and very quiet at night zzz ...great value for money and dog friendly...will definitely be back... Darren ⚓️🇬🇧

Stayed in January 2025

Easy to get to from the motorway. We booked 2 rooms, 1 for us and 1 for our teenage children. The manager was great at trying to get us 2 rooms together. The rooms were basic but comfortable enough for a nights sleep whilst travelling. The shower was great, hot and powerful with clean towels and sachets of hair/body wash

Stayed in December 2024

Lack of contact, no refund in spite of No service is actually being offered.

Having booked this a few weeks before our stay, we turned up to find the entire hotel was shut. At no point did the hotel bother to contact us via booking.com to tell us this was the case, so we had nowhere to stay. No refund was offered, and after four weeks, still haven’t managed to get my money back. Service has been horrendous, I would avoid if I were you!

Stayed in August 2024

Everything.

Nothing

Stayed in August 2024

Arrived at the hotel at 9pm only to discover the entire hotel was closed. There was a paper sign on the door - only written in French (which I fortunately can mostly understand) saying, sorry, the hotel was closed due to a water leak. I was with my three children, one of whom is mentally disabled, stuck outside of the hotel in the car park with nowhere to stay. At no point was I contacted to be warned the hotel was closed or offered any alternative. When I managed to get through to someone on the phone (thanks to another French couple who were also stranded) I was told they had sent me a text message (!!) which I had (and still have) no record of receiving and that this was the only communication they had made. They never checked I had received the message and said they sent a text as I didn’t answer my phone (they left no voicemail, sent no email, and seemingly made no effort to contact booking.com). And then they made no effort to secure me and my family alternative accommodation other than to give me an incorrect phone number so I was left stranded in their car park, alone with my family frantically trying to book us beds for the night. In the end we had to drive to Amiens, an hour out of our way, to get to another Premier Classe hotel as we couldn’t afford anything else. Absolutely appalling treatment. I expect a full refund of the hotel I was then forced to book and petrol. Will I get it? Pigs will fly first. Avoid this hotel. You don’t treat anyone like this, let alone paying guests.

Stayed in August 2024

It was hard to find, our room was small and crowded, the bed was very low to the ground and had a thin mattress. I know most hotels have no AC like the U.S. but the one window we had was built to only open a few inches which didn’t provide enough ventilation.

It was fairly clean and available. When almost all other hotels were sold out, we were grateful to find availability. When we arrived it became obvious why it was at the bottom of everyone’s list.

Stayed in August 2024