Nothing, they’ve got it spot on - it felt like a 5-star hotel, not a 4!

The hotel was fabulous from the very beginning of our stay, when valet parking was offered; nice touch. The staff were attentive and nothing was too much trouble for them. The rooftop pool was spectacular and the location was perfect; around the corner from all the shops and amenities and only a short walk to the beautiful old part of town.

Stayed in August 2023

Nothing

Nice and comfortable hotel in the town centre

Stayed in August 2023

The very narrow menu in the restaurant. It lacked variety and vegetarian/vegan options. Not enough room for sun loungers around the pool, only slightly reclined pool chairs were available.

Reception team - fantastic So clean and a beautiful hotel, Right in the heart of Montpellier - easy 3-minute walk to the shopping center, see the city, and eat out Brilliant hydro-pool/spa

Stayed in July 2023

Rooms are very comfy but quite small

The staff was just amazing, excellent breakfast and great pool

Stayed in August 2023

Personally, I found the toilet was a little small for the price, that said it was seperate from the bathroom, so a plus for hygiene.

Staff were very polite, approachable and helpful. Bed was comfortable and we slept very well (no noise or other issues from the outside)! Bathroom was sufficiently large (compared to the toilet) and the place felt clean. We could also easily walk to the city centre with a tram stop just next to the hotel. The underground parking with a door leading to the reception was really convienent. Roof top restaurant with a small pool if you are in a mood to not move around.

Stayed in July 2023

Really friendly staff, made us feel very welcome. Offered sweets to my son on check in and check out which was a lovely gesture. Really modern rooms and such a comfortable bed! Central location easy to explore Montpellier.

Stayed in July 2023

The en suite toilet was very small. For an older person with replaced joints, it wasn’t easy to get into the bath for a shower, as the bath is deep and nothing to hold on to. A corkscrew as well as the provided bottle opener would be useful!

Staff were brilliant - in particular Tom at reception who went above and beyond to ensure we were made welcome and had all the information we needed to enjoy our stay at the hotel and in Montpelier. Excellent cleanliness Lovely decor

Stayed in July 2023

Nothing.

Excellent hotel - modern, clean, comfortable, great location. Highly recommend and I will be back!

Stayed in July 2023

The drainage was very slow (didn’t really work) and it wasn’t so clean. Also, the trash can wasn’t emptied.

It was very entertaining and the staff were very helpful.

Stayed in July 2023

Exceptional staff, very caring and friendly Rooftop area is very nice Breakfast is good

Stayed in July 2023

Location, walls very thin, could hear neighbours with screaming childen as if they were almost in our room :(

Staff

Stayed in July 2023

Nope

New and super clean rooms Rooftop

Stayed in July 2023

New and clean rooms

Stayed in June 2023

Nothing!

Lovely accomodation! Staff were extremely helpful and friendly! The rooms are spacious, comfortable and clean. The accomodation has a rooftop area with swimming pool where you can also have food, snacks and drinks. There is parking available and valet is free, you only have to pay the cost of the parking (which is location inside the shopping centre). The accommodation is close to the centre and everything is walkable.

Stayed in June 2023

Hotel is centrally located, attached to a car park (level 2 has a direct entrance). It's easy enough to walk in to town and cover all the main sites. One negative, the pool on the roof has no proper loungers to lay on.

Stayed in July 2023

Nothing!

We stayed in a Deluxe room for 9 nights which was fantastic. Wonderful layout with great use of space. Loved the separate toilet. The push button shower was another great feature. Couldn't fault anything in the room. Breakfast was great too. Reception staff, especially Elizabeth, went out of her way to ensure we had a great stay. Location was perfect - more or less part of the Polygon shopping centre. As it shares the same car park it was great to cut through and come out at Place de Comidee.

Stayed in July 2023

The staff were amazing and the refurbished rooms were fabulous. Very clean

Stayed in July 2023

Slightly larger room perhaps

Location ideal for accessing old town and shopping centre, staff super kind and helpful, professional and friendly, breakfast excellent and pool a bonus

Stayed in June 2023

the trams outside make a very squeaky sound On the rails. Not very sound proof, obviously depending on the location of the room.

Friendly staff, nice room, great breakfast and secure parking option available

Stayed in March 2025

A bit dated in some respects but seems to be undergoing refurbishment

Good location close to Montpellier centre and the main station although the route to walk is a bit circuitous

Stayed in October 2024

Terrible smoke smell in the room, water pressure in the shower was very low.

Lovely terrace area

Stayed in September 2024

The aircon wasnt working appropriately in the middle of July with heatwave reaching 40 degrees outside. Full of mosquitoes area so with no aircon and windows opened, I couldn't sleep the entire night. Spa not cleaned. Clients from the hotel are a bit neglected and not respectful with manners.

What I like the most was the spa facilities

Stayed in August 2024

Sound of aircondition but maybe its normal .also heard people talking at night .Not breakfast included when spent lots of money ( in my mind ) Also came there after travelleling all night without sleep extremely tired ,and not a warm welcome just gave me the cards and took a deposit. I read other got their bag carried up. And when leaving the same noone asked if i enjoyed my visit and not a thank you for stying here. and noone said goodbye guess I am not rich enough to be notiched.I am used to beeing asked if I enjoyed my stay and a welcome back but got nothing of that..

The spa but dont like the age limits . Liked the place and bed . Coffeemachine in room and some of the staff was helpful and kind .

Stayed in August 2024

the hotel may have been decorated recently or in the process. The corridor smelt strongly of paint (or could have been something worse).

The staff were very friendly and intuitive. They took time to show me the local map.

Stayed in January 2024