Room too small. No stands for luggage. Dining table and chairs blocking access to closet. The bathroom has no racks for towels.Room and linen have not been cleaned or changed for 3 nights. We were told this would happen on a note provided at check-in. When checking Bookings, the website, it was mentioned. However, although towels change are optional in all hotels, linen service and daily room cleaning should be a basic service for a standard hotel.Bookings should make this obvious on their site when otherwise.

Location and free parking. Also convenience stores at walking distance. Our room was opposite the nearby highway and thus quieter. Our room was located on the main floor. I'm not sure there are elevators to the other floors.

Stayed in February 2025

There was not enough soap in the room.

The place has everything you need to travel. It is clean and comfortable. Very good price value

Stayed in January 2025

The hotel is in a good position if you're travelling by car and need to stop for the night. Also, late check-in is not a problem if you let them know: they're well organized. The rooms are spacious and equipped with all the basic needs. The beds are comfortable.

Stayed in December 2024

The room that is equipped for disabled people was not designed very well. There was a raised part on the shower so it was not easy for someone in a wheelchair to use by themselves. There were also items of furniture in the way of the bathroom.

Close proximity to Aix. Easy parking. Clean and convenient!

Stayed in September 2024

It was fine for the price, it’s very basic.

Easy to find. Breakfast was good value. It was quiet, a very basic residence type hotel.

Stayed in October 2024

Bed was too soft.

Laundry facilities.

Stayed in October 2024

Room was small but clean and comfortable. Friendly staff. Laundry facility was a bonus.

Stayed in August 2024

There were some cigarette burns on the floor which had been covered up by a rug but rug was a trip hazard

Helpful staff secure parking and kitchenette facilities

Stayed in September 2024

The location was not in le Tholonet village as expected. However not bad and despite proximity to motorway, no disturbance from traffic noise.

Clean studio. Very helpful receptionist and manager.

Stayed in September 2024

The condition of the room could do with a little refresh as some areas were getting run down, for example, the wardrobe doors do not align properly. Even though there was a kitchenette, there was a need to renew and replenish utensils, crockery and cutlery.

We spent 1 night here in June 2024 and checked in late around 9.30PM (after a scenic drive from Marseille). Reception was already closed after 7.00PM but clear lock-box instructions were sent out earlier. After collecting the envelope containing the room key, we proceeded to park our car onsite. Room C202 is on the second floor so we had to bring our luggage up. The room was clean and comes with a kitchenette. The provision of the electric kettle was a welcome amenity. Wi-fi worked well in the room and air-conditioning was greatly appreciated, a relief from the summer heat. An extra full-length mirror outside the bathroom was a bonus. We went to the reception the next morning to pay the city tax and were met by a cheerful and friendly front desk staff. The view from our window overlooks into the surrounding hills.

Stayed in June 2024

no restaurant and very little open around

close to motorway

Stayed in September 2024

Good budget hotel. Helpful staff and handy location

Stayed in August 2024

It would have been better if the building had an elevator

The room was tidy enough. Would have been better if the building had an elevator.

Stayed in July 2024

Some people that depart very early (around 5 am) make a lot of noice by talking and loading their car which was in front of our window.

Good comfort and facilities for a very affordable price. Not so much noice from the nearby highway, at night you can sleep peacefully. Everything is clean.

Stayed in July 2024

Got what we paid for. Good if you have a car - the parking was good, a 15 min or so drive into florence was good to go in for the day.

Stayed in July 2024

Would have appreciated the hairdryer since there are so many other tools in the room.

Clean and comfortable and with basic necessities.

Stayed in July 2024

You pay nearly 70€ without breakfast but still you need to take out the garbage yourself. A very "democratic" approach. Perhaps when the price reaches over 100€ you'll also need to clean the room yourself... We'll see.

It is clean and convenient for overnight. There's a kitchenette. Staff are pleasant.

Stayed in May 2024

The cutlery and coffee cups were not very well washed. There was an unpleasant smell in the corridor and in the room.

The room was clean, but the bathroom needed renovation.

Stayed in May 2024

The receptionist was a very friendly and helpful gentleman. Parking is very convenient to have.

Stayed in April 2024

Kitchen equipment could be improved. The frying pan was in bad state, there were no tea spoons, no spatula. The stove top was okay (classical electric plates), but the knobs did not have indications of power levels. The shower head could not be fixed in the holder (problem of the holder), so I had to hold it all the time in one hand, not very practical. There is an intention to promote garbage separation, but garbage containers are all mixed up. The glass container is 50 m away along the street, there is also one for plastic, which was not operational (sealed). Quite some traffic on highway A8 towards A51 in the morning, just keep in mind if you plan to drive this direction.

Room has all basic facilities, small kitchenette for cooking is appreciated, the bed was comfortable and the room was clean. There was dish soap and sponge for the kitchen, basic set of plates, glasses, cutlery, a frying pan and one cooking pot, kettle, microwave, several tea and instant coffee bags. There was shower gel in the bathroom. The location is quiet despite being close to the highway (I had windows closed). There is free onsite parking that I appreciated a lot (was one of the reasons to choose this residence). Can't judge on the gym room, breakfast and food offers as I did not use these offers. Overall price-quality ratio is quite good.

Stayed in March 2024

Small spoons for stirring coffee and for breakfast would be nice.

Zenitude Hotels are always in calm areas that feel secure. I appreciate the ambient quiet. It is nice to have a kitchenette and basic equipment for cooking.

Stayed in March 2024

cleanliness

friendliness of the staff

Stayed in February 2024

The cooking plates deserve an upgrade.

The staff is always very friendly and helpful. Since the recent refurbishment, there are USB charging sockets under the bedside shelves: quite convenient if you use several USB devices.

Stayed in February 2024

Kitchen a bit small and more equipment would have been good.

Easy to find and we were very late so the entry instructions were sent by email and were very clear. Good route into town and excellent parking.

Stayed in January 2024