Reviews of Hotel Vatel Bordeaux
4 Cours du Médoc, Chartrons, 33300 Bordeaux, France
#21 of 94 hotels in Bordeaux
Guests' ChoiceReview Score
Based on 211 hotel reviews
8.6Score breakdown
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Cleanliness
9.2
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Comfort
9.1
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Location
8.8
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Facilities
8.8
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Staff
9.3
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Value for money
8.4
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Free Wifi
8.2
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Reviewed: November 4, 2024
Mary
United States8 Reviews8.0“Perfect for one night before walking to river cruise ship”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 1 night
A courtyard versus street view would have been better
Check in; clean room; location 2 blocks from river cruise ship
Stayed in October 2024
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Reviewed: October 20, 2024
Felicia
United Kingdom14 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
The location was quiet. The room was a good size and the beds very comfortable. The bathroom was also a good size with good facilities. The hotel staff were very friendly and helpful.
Stayed in October 2024
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Reviewed: October 15, 2024
Francis
United States5 Reviews9.0“Everything was excellent except the bad Wi-Fi and substandard breakfast.”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
The Wi-Fi was very very weak in the room. It was stop and go. I lost my data in the middle of my use.
The breakfast was below the standard of a hotel buffet breakfast and was overpriced.
Stayed in October 2024
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Reviewed: October 15, 2024
Juan
Spain3 Reviews3 helpful votes9.0“Speedy stay above expectation”- • Leisure trip
- • Solo traveler
- • Standard Double or Twin Room
- • Stayed 1 night
I didn't like the fact it lacked parking directly at the hotel and no dinner options (I suppose because it was the end of the summer but their restaurant was closed)
The location of the hotel was fantastic, and had a very clean presentation. The furniture was of a higher quality and felt comfortable. The shower had great pressure and everything was tidy.
Stayed in August 2024
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Reviewed: October 13, 2024
Sharron
United Kingdom44 Reviews8.0“lovely staff very friendly, but hotel didn’t meet up to standards advertised”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
on arrival was greeted with very friendly staff. room on first impression was nice, but on un packing realised the clean had been quite a quick one as the bathroom bin hadn’t been emptied. under the bed was grubby and hadn’t been mopped or swept, one day no bath mat was left so had to use a hand towel. so although the hotel offered an eco friendly system whereby you skipped a hotel room clean to help the environment, unfortunately we couldn’t do this as the room wasn’t clean.
staff were very friendly on arrival. hotel was very close to the tram stop which was very convenient, although it is quite a distance from the airport , you have to change trams in the centre and get on another line to reach the hotel. room was quite spacious although view was quite disappointing, we were overlooked by another room and also from an apartment just facing. so tried to keep the curtains closed.
Stayed in October 2024
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Reviewed: October 8, 2024
Joan
United States1 review9.0“very nice”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
nothing I can think of
staff and location wonderful
Stayed in October 2024
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Reviewed: September 26, 2024
Thipavan
Thailand31 Reviews3 helpful votes10“Classic and Comfy”- • Leisure trip
- • Group
- • Superior Double or Twin Room
- • Stayed 4 nights
Housekeeping could be improved.
It turned out the hotel is part of a hotelier institution with only 11 guest rooms. The rest of the building was classrooms. The hotel building is an old and classic building, Receptionists were friendly and extremely helpful. Our room was quite large with well-equipped bathroom. The beds were comfortable but the single beds we had were rather small, probably only 3 feet. Breakfast was of Continental Style but with good quality ingredients. Bread was delicious and fresh. We had lunch in their restaurant and although their menu was small, the food was delicious and beautifully presented.
Stayed in September 2024
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Reviewed: September 25, 2024
Michele
Australia15 Reviews10“Very clean & comfortable hotel in a fantastic location.”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Very comfortable bed. Excellent access to parking. Very pleasant & helpful staff. Fantastic location to walk along the river in to the old town.
Stayed in September 2024
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Reviewed: September 23, 2024
Julie
United Kingdom11 Reviews10Exceptional- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
What a gem! Beautiful large room. Very comfortable, clean and well equipped. Loved the large bathroom. Staff were very friendly. Breakfast was superb. Great location by the river. We will definitely return for a longer stay at Bordeaux
Stayed in August 2024
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Reviewed: September 13, 2024
Velldow
Thailand16 Reviews8.0“Pleasant”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 9 nights
- • Submitted from a mobile device
Cleanliness
Location.
Stayed in September 2024
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Reviewed: September 8, 2024
Penny
United Kingdom38 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Superior Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Think the public areas could have been more accessible to guests just to sit and chill
The bedroom facilities and space.
Stayed in September 2024
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Reviewed: September 2, 2024
Meike
Netherlands34 Reviews1 helpful vote9.0“Super comfortable, nice upcoming area, parking across the street as well as the beautiful river side”- • Leisure trip
- • Solo traveler
- • Superior Double or Twin Room
- • Stayed 1 night
2nd night I had a room at the street and woke up at 5 from the traffic there
Super service from the front desk people such as Ricardo but also the night shift, always helpful
Stayed in August 2024
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Reviewed: September 1, 2024
Diane
United Kingdom4 Reviews1 helpful vote10“Brilliant service. Perfect for our needs!”- • Leisure trip
- • Group
- • Standard Double or Twin Room
- • Stayed 3 nights
Our rooms were upgraded on arrival and were spacious, comfortable, quiet and clean and had everything you could wish for. A very good continental breakfast was served and staff were without exception friendly and very attentive. A private taxi transfer (I had booked through a specialist supplier) for the end of our stay failed to arrive and Ricardo on reception was amazingly supportive and reassuring, helping to contact my supplier and then arranging us another transfer. Ricardo even waited to make sure our taxi to the airport arrived before ending his shift. Thank you so much!
Stayed in August 2024
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Reviewed: September 1, 2024
Diane
United Kingdom4 Reviews1 helpful vote10“I would highly recommend a stay at Hotel Vatel if you are in Bordeaux. We had a wonderful experience”- • Leisure trip
- • Group
- • Standard Double or Twin Room
- • Stayed 3 nights
Our rooms were upgraded on arrival and were spacious, comfortable, quiet and clean and had everything you could wish for. (including a kettle and some tea that we requested!). A very good continental breakfast was served and staff were without exception friendly and very attentive. A private taxi transfer (I booked through a specialist supplier) for the end of our stay failed to arrive and Ricardo on reception was amazingly supportive and reassuring, helping to contact my supplier and then arranging us another transfer. Ricardo even waited to make sure our taxi to the airport arrived before ending his shift. Thank you so much.
Stayed in August 2024
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Reviewed: August 15, 2024
Margaret
Ireland5 Reviews10“Super stay”- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
No negatives
Location was excellent, staff were very friendly and efficient, definitely would stay there again
Stayed in August 2024
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Reviewed: August 10, 2024
Libby
Australia1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Superior Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
We missed out on house keeping the first day as we got back too early about 2pm.
We ended up with a large accessible room which was great. Good location to downtown and up to the Olympic football game. The staff were friendly.
Stayed in August 2024
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Reviewed: August 5, 2024
Yin
United Kingdom4 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The staff is very helpful
Stayed in August 2024
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Reviewed: August 2, 2024
Judiann
United States10 Reviews1 helpful vote8.0“Wonderful. So glad it trains future hoteliers!”- • Leisure trip
- • Family with young children
- • Superior Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
We didn’t stay very long at all and had no complaints.
Everything was done with such care and thought. We loved the attention to detail and the care that went into everything.
Stayed in August 2024
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Reviewed: July 20, 2024
Simon
United Kingdom25 Reviews4 helpful votes9.0“Nice hotel in Chartrons - great neighbourhood”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Lovely big bathroom but separate WC in room 114 was a comically small space. Needs a space redesign.
Great location - close to river and Rue Notre Dame bars & restaurants. Hotel staff were kind enough to upgrade our room. Super comfortable bed & pillows.
Stayed in July 2024
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Reviewed: July 12, 2024
Mary
Ireland1 review10“Loved my stay staff were exceptional , friendly , helpful”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
All good
Clean , comfortable , spacious room
Stayed in July 2024
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Reviewed: June 30, 2024
Julie
Australia10 Reviews10“I really enjoyed this hotel.”- • Leisure trip
- • Solo traveler
- • Standard Double or Twin Room
- • Stayed 1 night
The room was spacious and very comfortable. Close to the tramline gicing access to both ends of the city.
Stayed in June 2024
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Reviewed: June 12, 2024
Daveinvicksburg
United States3 Reviews10“Perfect location on the Quai des Chartrons in the beautiful city of Bordeaux.”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
I can't think of anything.
Our room was quiet, well equipped and comfortable. The hotel location was perfect, and the staff were enthusiastic and competent. We would gladly stay here next time we are in Bordeaux.
Stayed in May 2024
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Reviewed: June 11, 2024
Ra
Germany9 Reviews2 helpful votes9.0“Great all in all”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
On checkin we didn’t get enough infos on parking (the ticket that was provided was only for leaving the parking area, not for entering) so this caused some confusion when we wanted to leave. However the staff was extremely helpful and everything went well 👍
Great location, lovely room, extremely friendly staff. Would definitely stay there again next time, because it’s good to reach by car, next to the river and only 10-15 minutes by foot to the centre.
Stayed in May 2024
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Reviewed: June 2, 2024
Miba1954
Switzerland113 Reviews15 helpful votes9.0“An (almost) perfect place. Merci!”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Unless you are a millennial, operating theTV set requires a degree in engineering. All but user friendly.
Very friendly and competent staff. Hotel very well located; walking distance (or a few tram stops) from downtown and from the Cité du Vin. Boat stop and a lot of coffee shops /bars just across the street at the 'hangars'
Stayed in May 2024
