Size of the room and the value

Staff

Stayed in June 2023

Due to the 10th wedding anniversary with my wife I had booked a package , including champagne, flowers etc. The day after, coming back from the day in the city, our room was not even properly cleaned. Empty Bottles, glasses and flower petals still laying all over the place. Sad for this price we paid

We booked the Junior suite, yet it was not so fancy as on the pictures, but expensive. The location is perfect , very quite Breakfast small , simple but good

Stayed in May 2023

No fridge in the room.

Stayed in May 2023

I booked and paid for two rooms with a balcony. But when we arrived at the hotel, there was no balcony in the rooms. Despite being polite, the staff and not even the manager could do anything and said it was a Booking error. Booking does not respond for the problem. Other guests we spoke to at the hotel had the same problem. We chose this hotel for the balcony, otherwise I would have chosen another one.

Stayed in February 2023

very small room; no heating, thus it was very cold; old furniture and dirty carpet

location is excellent

Stayed in March 2023

Lack of 5-star hotel service eg. no turn downs, cleaning was not immaculate. No proper coffee in the room and only instant coffee. Some small details like a tea cup without tea spoons. The staff also took a very long time to act on our requests e.g. asking for toothbrush and that taking more than 20 mins to arrive.

Stayed in February 2023

poor variety of food in the breakfast buffet

Stayed in February 2023

Bad lighting in the bedroom. The privy is separated from the shower and vanity unit (a BIG no for me). The room was really hot at night. There was also a mini fridge but set at 12°C with a note saying it is not a fridge 🤔. The breakfast was nice but the same every day (no variety at all).

The hotel is located near the Eiffel Tower. The staff was very friendly.

Stayed in February 2023

I had a wonderful stay at this hotel. The rooms were very comfortable and the staff were incredibly polite and helpful. The hygiene standards were also very high, and I felt safe and secure during my stay. I would highly recommend this hotel to anyone looking for a great place to stay. Thank you!

Stayed in February 2023

Not necessarily what we didn’t like, but don’t think the basic room was value for money. Had stayed here before the next room up is a much nicer and bigger room.

Property is in a great location, 15 minutes from the EiffelTower. Large and comfortable bed with friendly staff and good facilities.

Stayed in January 2023

This review is hidden because it doesn't meet our guidelines.

Not great choices for room service. Microwave ready meals. Hmm.

Stayed in December 2022

We went in October, which is when they turn off the air-conditioning and there is only heating. They only have one or the other working at any given time. October 2022 was still quite warm and the room was unbearably hot. We had a balcony room but due to the small size of the room you couldn't completely open the doors. Coming back after a day out and the room was like an oven.

Staff were incredibly friendly and helpful Very clean room Perfect location for visiting the tower, you can see it from the street!

Stayed in October 2022

No air con. They set it to warm only for the colder months but it was humid during my stay (october). I think at this price it is ridiculous to not have air con available. Also the "view" of the Eiffel tower is just the tip. The location isn't good either, it's not close to any except the tower.

Clean, friendly and helpful staff

Stayed in October 2022

The room was way way overpriced. It was 450 euro for basically a holiday inn.

I liked that the room was big and clean.

Stayed in October 2022

I come to Paris several time a year for work. I have a lot of experience with hotels in the city. This one was disappointing. uncomfortable beds. very uncomfortable pillows. Gym or fitness area was terrible. it’s a small space that has to be reserved. Most of the equipment was cheap junk or not working. if you have a small space you should at least put high quality equipment there. The sauna was reserved for an hour but the heater was only on for 10 minutes. Which means an hour sauna is a ten minute sauna because they’re trying to save electricity. Staff didn’t service our room one day. I asked what happened. the front desk said we will speak with the manager and they never got back to me. We stayed during fashion week and the high price was not worth the quality of the stay. Will not stay here again.

Good location. Nice breakfast.

Stayed in September 2022

The staff was unprofessional. I asked for early breakfast and they didn't bother to do something. A coffee and a croissant this is what I asked for. And early in the morning when i wanted to do the check out, the reception was empty, no one there and we could't leave from the hotel. The taxi driver was waiting and I could't find the receptionist.

The room was very clean, the breakfast good and the location very nice. I liked the honesty bar and the big and cosy room where we had the breakfast.

Stayed in October 2022

we had a power cut and didn’t have no power in the morning

was ok

Stayed in October 2022

Rooms weren't well lit & were stuffy Location is down an alley

Staff were helpful and great

Stayed in October 2022

location

balcony

Stayed in September 2022

Room was quite dark, especially the wardrobes. Not great view, until you step outside the hotel. Further to the Eiffel Tower than lead on.

Loved the friendliness of the staff and thought the rooms looked sleek and modern. Lovely restaurants and cafes nearby. Loved the l’occitane products. Wine machine was cool but not the best instructions.

Stayed in September 2022

Bad attitude of cleaning/house keeping staffs.I wished them..good morning but they just ignored me.Very Ryde gestures.

Friendly reception staffs

Stayed in September 2022

the staff and service

Stayed in August 2022

Mini bar fridge. Not cold. Just nice to have a cold drink when it's hot. As this year it was hit for Paris. Other than that. Quite happy

Very central location. Easy access to Paris Metro. No real need to drive.

Stayed in August 2022

Breakfast

Breakfast needs an upgrade.

Stayed in August 2022