On arrival a short drive leads to a barrier controlled by reception. You can’t hear what is being said due to traffic noise. If more than one vehicle arrives at a time the trailing car would possibly hang out onto the carriageway. Main and ancillary stairway carpets let the side down being well-worn and rather fusty smelling. Restaurant lacks ambience and food is rather variable in quality. One of my main course side choices came so late I had to reject it. On the plus side my bill was discounted without asking.

Very convenient for a trip to Barton Grange garden centre and an overnight stay. Pleasingly decorated hotel in pleasant grounds. Staff were helpful and accommodating. The room was bright and fresh looking. There is a nice pool/sauna/steam room on hand. Food was edible.

Stayed in October 2023

Spa facilities were a bit sparce. No beds to lie on and very small sauna. Needed to be happy with who you were with in there. Steam room was bigger and better. Pool wasn’t very big and floor around it was slippy. One of our party slipped but luckily didn’t fall. Staff sometimes didn’t know what they were doing and no skimmed for coffee was a big no no for me. One of us couldn’t have a Mocktail because they had no syrup apparently, but we think it was because they didn’t know how to make them. No real dedicated lounge for guests meant we felt like we were sat in a through faith.

The bedroom was very nice and comfortable bed. Rain noise kept me awake but everything else was ok. Breakfast was nice as was our evening meal

Stayed in October 2023

Barry admittance very off putting Why is it there Only get two cars on the drive off the busy main road

Good locationNice atmospheric place

Stayed in October 2023

We stayed there only for one night on our way to the North. It was good for that purpose.

Stayed in October 2023

The restaurant was very expensive for the size of portions served. I would not use the restaurant on any other future visit

Location, Facilities, quiet setting, clean and tidy, staff very respectful.

Stayed in September 2023

could here next doors TV loudly & people walking outside the room a lot

The room was perfect for 3 adults, spacious & clean. Bed was really comfortable

Stayed in September 2023

Bed was just a bit to firm

Pool and facilities, breakfast was excellent

Stayed in September 2023

Bit of noise from the corridor in the morning as room doors not particularly soundproof. TV mount adjustment was broken in my room although this wasn't a massive problem.

Very nice room. Great pool and spa. Nice rural location. Very friendly staff.

Stayed in September 2023

Restaurant menu has changed and not for the better. We were the only couple eating in the restaurant It was also cold temperature wise, not a very comfortable dining experience

Always clean and friendly staff

Stayed in September 2023

Nothing

Very comfy rooms Ice and milk in the corridor a good touch

Stayed in September 2023

Going through the car park to our room, it was the converted Gatehouse.

Lovely hotel for a night's stay. The spa facilities were great, with a lovely meal in the walled garden restaurant.

Stayed in September 2023

Didn’t like waiting 90 mins to get access to the room even though we arrived at the time specified for check in. A complimentary drink was provided but I do feel 90 minutes was a long time. The food in the restaurant at night was quite expensive considering the portion sizes.

Liked where it was situated. Liked outside. The room was nice and the facilities were good.

Stayed in September 2023

Over £7.00 a pint! Breakfast service not as good as the preceding evening, Table not ready despite arriving at booked time. Tepid, gritty coffee. Assumption that I would 'help myself to the cold continental buffet' led to an inordinate 25 minute wait for scrambled eggs which left me twiddling thumbs.

A well lit, large, accessible and secure car park. Efficient check-in. Comfortable, airy room. Welcoming and friendly waiting staff served a better than average evening meal. Slept well and awoke refreshed.

Stayed in September 2023

The breakfast wasn't great but my recommendations were sent in to the cook. Tomatoes cut length ways and not as you would on a breakfast. Sausages were under cooked . Black pudding was only cooked on one side. Beans came out in ramekin which had a skin layer over the top. Expensive jams and other items you could really see that the hotel was trying to impress, shame the cook didn't know how to use their kitchen effectively.

The staff were great , the service was excellent the way we booked in and the amenities were open until late where exceptional .

Stayed in August 2023

Staff can be a little more proactive. When you attend they need to explain the layout of the establishment.

Stayed in August 2023

Stupid things like I couldn’t use the safe in the room and the shower head doesn’t stay up

Friendly staff and environment and facilities

Stayed in August 2023

Our room was mostly clean but didn’t appear to have been hoovered as I found several large chunks of skin obviously picked off someone’s foot! Once I’d disposed of those in a tissue it was fine.

Dinner was excellent, staff were lovely and the spa facilities were fine. Pool was a little busy in the afternoon but me and my daughter had it to ourselves for an hour in the morning. Location was excellent for breaking up a journey to see family in Scotland. Will definitely stay again.

Stayed in July 2023

Only fault was a very noisy group of boys/men in the pool. They were splashing and playing. But they were everywhere so people who just wanted to quietly swim couldn’t. It spoilt the spa experience.

Breakfast was amazing, it had everything you could want. Restaurant was very nice looking out onto gardens. Room was so quiet and cosy. Views over garden.

Stayed in August 2023

Didn't receive my requested alarm call in the morning

Nice place, very comfortable

Stayed in July 2023

The quality of the food at breakfast (hot food only).

Our room was a good size and nicely decorated. The bed was comfortable and there was sufficient tea/coffee etc. Bottled water was available too which was a nice touch. The dinner in the Walled Garden was lovely, the choice was sufficient, the food was excellent. The only thing which was slightly disappointing was the breakfast the following morning. The quality of the hot food wasn't as you would have expected, judging how well the dinner was presented.

Stayed in August 2023

Evening meal a bit pricey. Extremely small portions.

Nice hotel. Friendly staff. Comfortable bedroom. Clean. Ample parking. Nice spa and pool area. Excellent breakfast

Stayed in August 2023

Cold swimming pool No jacuzzi in the spa area Expensive drinks at bar Overpriced overall

Location Nice clean room Helpful reception staff Pool table broken

Stayed in August 2023

No light bar meals, it was either a minimum 2 course dinner or the room service which would have cost an extra £4

Comfortable bed, quiet room, breakfast very nice overlooking gardens, we had booked a massage which was great and well impressed by the knowledge and advice given by the masseur

Stayed in July 2023

One bar staff member at the bar area near reception. There were at least 6 people waiting to be served. We paid, £147 for a one night stay in a deluxe room without breakfast. Friends paid approximately, £160, for the same room, with a meal and breakfast?

Comfortable room, very spacious. The staff were efficient and friendly.

Stayed in August 2023

There was no fridge in the room. Not much variety of the buffet.

The room, the facilities, the environmental

Stayed in July 2023