Reviews of Bertie Pontypridd
Coedcae Road, Trehafod, CF37 2NW, United Kingdom
#1 of 1 hotels in Trehafod
Guests' ChoiceReview Score
Based on 697 hotel reviews
7.4Score breakdown
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Cleanliness
7.8
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Comfort
8.0
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Location
8.4
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Facilities
7.4
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Staff
8.8
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Value for money
8.2
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Free Wifi
3.7
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Reviewed: January 27, 2025
Stephen
United Kingdom1 review10Exceptional- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 1 night
- • Submitted from a mobile device
The room was very clean and the bed was very comfortable ,lovely place and will stay again next time we've got a family get together ..
Stayed in January 2025
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Reviewed: January 25, 2025
Karen
United Kingdom9 Reviews9.0“Will definitely stay again”- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 1 night
- • Submitted from a mobile device
No breakfast option
Very friendly staff and was clean
Stayed in January 2025
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Reviewed: January 18, 2025
Lee
United Kingdom17 Reviews9.0“Good stay”- • Business trip
- • Solo traveler
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The TV in the room was so high up couldn’t see it very well
The bar manager and his partner was very helpful and very open to have a chat, the food is great would definitely stay again
Stayed in January 2025
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Reviewed: January 18, 2025
Debbie
United Kingdom13 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Always a friendly welcoming on my arrival & lovely atmosphere. I really enjoying staying at The Bertie, I'm a regular every fortnight. I always look forward to my stay , Daniel, shalay always smiling & go above & beyond. Looking forward to my next stay in February. See you guys then xx
Stayed in December 2024
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Reviewed: January 17, 2025
Adam
United Kingdom5 Reviews10“Comfortable”- • Business trip
- • Solo traveler
- • Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Easy access close to the work off-road parking and great surface
Stayed in January 2025
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Reviewed: January 16, 2025
Wendy
United Kingdom1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The location was chosen because it was near the crematorium. We came from Cheshire to attend our aunts funeral.
Stayed in January 2025
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Reviewed: January 9, 2025
Adam
United Kingdom14 Reviews10Exceptional- • Business trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Easy access not far from where I’m working clean and tidy staff were amazing. I would highly recommend it.
Stayed in December 2024
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Reviewed: January 9, 2025
Adam
United Kingdom14 Reviews10“Relaxing”- • Business trip
- • Solo traveler
- • Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Nothing to dislike
The bar staff were very accommodating. Nothing was too much trouble and service with a smile. Food was lovely. The beer exceptional all in all I would recommend.
Stayed in January 2025
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Reviewed: January 2, 2025
Harsha
United Kingdom1 review1.0“This is not a criticism, but really it’s annoying”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Not clean and the staff
Nope, it is not cleaned and some of staff members are very rude. I don’t know why
Stayed in January 2025
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Reviewed: December 18, 2024
Maureen
United Kingdom3 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Very friendly great
Was only there one night, what we saw clean and tidy
Stayed in December 2024
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Reviewed: December 17, 2024
Debbie
United Kingdom13 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
absolutely live staying at The Bertie, everyone makes you feel at ho.e from the time you arrive. Daniel, Shalay, Maria, Jeff & Tim are amazing & bend over backwards & go above & beyond for their guests. Friday nights are brilliant, with live bands playing & locals & guests dance the night away together. Absolutely highly recommend The Bertie to anyone
Stayed in December 2024
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Reviewed: December 9, 2024
Debbie
United Kingdom13 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The Bertie is very friendly, nothing is too much trouble, they go above & beyond for their customers. I stay here every fortnight & always enjoy my stay at The Bertie, it feels like home from home. Staff always smiling & happy to help, great atmosphere. I highly recommend The Bertie 100%
Stayed in December 2024
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Reviewed: December 9, 2024
Hayley
United Kingdom4 Reviews10“Nice place, good food, attentive staff, very welcoming and accommodating, good location, 5 mins from Pontypridd town(pub”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Beds are super comfy
Stayed in December 2024
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Reviewed: December 2, 2024
Debbie
United Kingdom13 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
I've been staying at The Bertie every fortnight for a couple of months now. The staff are amazing & I always get a warm welcome on my arrival, from Daniel, Maria & Jeff & nothing is too much trouble. Accommodation is great, tje rooms are lovely & clean, en suite bathrooms, comfortable beds, tea & coffee facilities & a TV. Bar staff are great, Daniel is lovely, he always has a great big smile & goes above & beyond for both local customers visiting The Bertie & visitors staying at The Bertie. Food is amazing, plenty of it & good value for money. Atmosphere is great, entertainment on Fridays is brilliant & the locals & visitors all have a great time together dancing the night away. It's so nice to have everything under one roof. I would highly recommend The Bertie & look forward to my next stay in a couple of weeks time.
Stayed in December 2024
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Reviewed: November 13, 2024
Weatherley
United Kingdom15 Reviews10Exceptional- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The bar staff were very helpful 👍
Stayed in November 2024
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Reviewed: November 10, 2024
Lissa
United Kingdom1 review9.0“Had a nice time”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
I liked every thing about it the staff were very nice also
Stayed in November 2024
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Reviewed: November 8, 2024
Christopher
United Kingdom9 Reviews10“Bertie Pontypridd highly recommend”- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 1 night
- • Submitted from a mobile device
Have stayed here a few times and the staff are the friendliest I have experienced anywhere and can't do enough for you. If you stay here you have to try the food as this is some of the best value for money food around. Couldn't recommend highly enough
Stayed in October 2024
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Reviewed: October 28, 2024
Faithful
United Kingdom9 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
The room is extra clean with wonderful decoration. The host is very kind and nice.
Stayed in October 2024
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Reviewed: October 22, 2024
Debbie
United Kingdom13 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Made to feel very welcome on arrival, everyone is so friendly. I've stayed at the Bertie a lot , lovely atmosphere & great food.
Stayed in October 2024
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Reviewed: October 21, 2024
Jones
United Kingdom1 review9.0“Great stay!”- • Travelers with friends
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast menu not yet set up,and no wi-fi. l,m sure it wont be long before its all in place.
l have stayed at The Bertie over many years,and have seen many staff/management changes however the new management Maria and Jeff have made some fantastic changes to the decor of the pub and brought it up to date.
Stayed in October 2024
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Reviewed: October 10, 2024
Gail
United Kingdom1 review10“Great very friendly very clean”- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Very warm and cosy
Stayed in October 2024
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Reviewed: October 7, 2024
Leonard
United Kingdom83 Reviews7 helpful votes9.0“Comfortable and friendly overnighter”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The kitchen closed earlier than I’d been told, so no sticky toffee pudding - probably did me a favour
Friendly greeting, bright room, comfy bed, handy for meal, not a corporate feel, convenient location
Stayed in October 2024
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Reviewed: October 2, 2024
Debbie
United Kingdom13 Reviews1 helpful vote10Exceptional- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Staff very friendly & obliging, made us feel very welcome, atmosphere was great. We have stayed here twice & have already booked to stay again
Stayed in September 2024
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Reviewed: October 1, 2024
Lynda
France16 Reviews2 helpful votes2.0“Wouldn't recommend.”- • Leisure trip
- • Solo traveler
- • Family Room
- • Stayed 4 nights
The bathroom wasn't cleaned properly. Previous occupier had left a used towel in the room, I told staff of this at least twice, when I saw them, but towel was still there after four days. I had to request more loo rolls and packs of coffee, as room wasn't cleaned or checked whilst I was there.
Stayed in September 2024
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Reviewed: September 21, 2024
Debbie
United Kingdom13 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Family Room
- • Stayed 1 night
- • Submitted from a mobile device
Was made to feel very welcome on arrival, room was ideal for our short weekend break & ideal location. Will definitely be staying again. Great value for money
Stayed in September 2024
