Nothing

Staff was really friendly and welcoming

Stayed in March 2024

They cancelled my booking on arrival got to see room I was supposed to stay in😪 the stair carpet is absolutely sticking smells like cat fetus...the room where to start no flat screen old very dirty tv. Walls full of holes that are filled in not painted over...Bin was very dirty marks on bed cover hairs in bed don't take your shoes off as carpet so dirty..Cups not cleaned same dirt in bathroom...did not attempt to eat there ended up did not stay there ...keep wide birth from this place....

The out side building looks nice

Stayed in March 2024

Nothing

It looks lovely from the outside

Stayed in March 2024

We checked out not long after we arrived Room was dirty with stain on middles of bed sheet, the bathroom was atrocious, so much so that I wouldn’t have even taken a shower in there for fear of catching something. There was a foul smell throughout the accommodation area, which couldn’t be attributed to damp, Id say it smelt more like stale pee and excrement. Strangely this couldn’t be smelt outside of the accommodation area ie the bar area wasn’t affected. Obviously the place needs to be updated and it was clear our room had once housed to single beds as the headboard for the other bed was still attached to the wall, that I could have put up with, but that smell was rancid which made me feel physically sick and the bathroom disgusting. Thankfully we managed to book another hotel nearby, we then went done to inform manager we were leaving she was very apologetic and said she had no idea where the smell was coming from and was embarrassed by it. As we had booked to pay on arrival she immediately refunded us so we were not out of pocket. I felt sorry for the manager Tracy as she seemed a lovely person.

Location was ideal for what we needed as we were going into Pontypridd and Trealaw. Tracy the manager was very apologetic refunded me straight away so we weren’t out of pocket

Stayed in March 2024

Everything Got to hotel upon coming upstairs it smelled of damp,hotel room was stark no pillows cases on pillows some had specks of mould on , windows had damp around , hallway carpet dirty pile of dirty clothes and boxes in hall way near bar area don’t normally complain but this is not worth paying to stay hear . Wall had rough filler put into holes and had not been painted over

Nothing first impression was It was scruffy

Stayed in March 2024

Dirty, fly’s in room, dirty bathroom, hot tap broken, Mould on window frame and on duvet cover

Lovely staff

Stayed in March 2024

It was stinking dirty,my wife cleaned the mold off the shower with a bottle of bleach there was horrible smell all over vile

Nothing!

Stayed in March 2024

Comfortable and welcoming.

Stayed in December 2023

Rooms need updating, has paint peeling off the wall,which didn't look nice. Shower had black mould around it which put us off from having a shower. No soap in bathroom to wash hands after using the toilet and hand towels not bath towels. Not enough tea and coffee and no milk.

Bar neat and tidy. Food prepared fresh. Plenty of parking for residents

Stayed in March 2024

OK. Where to start? This venue is in urgent need of a full refit including new carpets and painting. The walk up the creaky stairs to our hotel room smelt of rancid urine and poo (it was really quite over-powering). Maybe there was a leak somewhere in one of the toilets? Talking of toilets, there was a distinct lack of toilet paper in the main toilets. Our hotel room had half-a-bog roll. When we entered our room, the first thing we noticed was the headboard had at some point been ripped off the wall (and most of the paint with it). The pastel coloured curtains looked like something out of a 1980s episode of Miami Vice. There were lengthy wires simply hanging down from under the TV on the wall. Downstairs in the beer garden, discarded ‘bedding’ had been dumped on boxes on the outside benches. In fact, there were boxes strewn all over the pub (not out of sight). Upon ordering food later that evening we were told their food delivery hadn’t turned up and they had run out of various products. The Chicken Tikka Massala was lovely, albeit very basic - it looked like it could’ve been a microwaved ready meal from the Iceland supermarket. Overall, everything looked slightly ‘dated’ and it felt as though we had jumped into Doctor Who’s Tardis for a time-trip back to 1987.

Excellent price at £50 a night. The pub looks OK from the outside and a warm welcome was received. The beer prices with very reasonably priced which was nice. The hotel room was nicely warmed up for our arrival, although the room was extremely basic (read more on that below). The Saturday night entertainment of karaoke was a barrel of laughs, especially as many of the locals couldn’t sing. In fact, it was a very enjoyable evening to be fair. The Rhondda Mining Heritage Centre is only a five minute walk around the corner and Pontypridd is just ten minutes in the car down the road. If you want a cheap, rough and ready weekend away and you’re not too bothered about the surroundings, then this is for you.

Stayed in March 2024

There was a wake happening upon arrival which the owner did not mention when I booked, meaning music and noise was rife. When we went up to our room it was dirty, there was damp around the windows, mold in the shower and even found a false eyelash on the bedroom floor 🤢... Needless to say we didn't stop... Asked for a refund which the owner obliged.

Not much

Stayed in February 2024

Room in poor state of repair, mould on walls, broken fixings etc Disco on in pub below until 11.30pm so couldn’t even watch tv over noise so decided to find another hotel

Staff were friendly

Stayed in February 2024

No food after 5 o ‘clock

The way the bar staff dealt with my very difficult brother after he spilt a snakebite

Stayed in January 2024

Didn't stay more than 10 mins. dirty room. Half eaten yogurt on table, no towels , tv of wall, dirty shower, icing on the cake the razor blade on the bathroom floor, told cleaner not in today. Went to complain but no one there so left to stay somewhere (anywhere) else.

nothing

Stayed in February 2024

NOTHING

THANK YOU. I CANT WAIT TO COME BACK

Stayed in February 2024

It was not clean, smelled of dog, showers, had mould and did not look like it had been cleaned, and had no bathroom facilities. And beds had no headboard

The location suited our plans.

Stayed in February 2024

The stairs and corridors smelled utterly foul. Enough to make you feel sick

Stayed in February 2024

ABSOLUTE NIGHTMARE. It smelled of damp. There was damp in all the rooms. The paint was peeling off the walls. It was very dirty. They gave us the WRONG KEY to the front door of the building so we couldn't get into the building when we returned at 3.30am and was stuck outside in the rain for hours until we mansged to find somewhere else to sit until morning. They don't answer the phones or reply to messages. There's no out of hours number either. When we challenged the manager when the pub reopened at 11am she was rude, hostile, took no responsibility and was reluctant to even compensate for our taxis! Let alone the fact we had nowhere to sleep, no facilities to wash, I'd been unable to access my belongings so couldn't charge my phone or take my medication. We had been left in a very unsafe situation!!! She did refund the room but was very unhappy about it.

It was only a £10 taxi from Pontypridd Town centre, so closer that other hotels.

Stayed in February 2024

Karaoke was on loud in bar until 11.30pm which was heard from room. Staff did make aware on check-in.

Friendly staff and free curry during the rugby.

Stayed in February 2024

Staff - Jess in particular

Stayed in January 2024

Was not clean messy and dirty cutlery was left on the floor over night. needs a refurbishment!!!! Room was cold even when radiator was on. I wouldn’t go back.

Nothing

Stayed in January 2024

Not very clean and very loud.

Lovely lady who owns the place

Stayed in December 2023

The room was not cleaned, there was tons of rubbish under the bed and in the cupboard was a full rubbish bag. In the bathroom there were random items like light bulbs. The room itself looked very run down, the shower looked new, however the shower cabin was full of mould, so we had to skip the morning shower. All in all it looks like a lot more renovation is needed and maybe the rooms should not be rented out in that state.

The manager was very good, very apologetic and horrified about the way the room was. She cleaned up the worst by herself. Also started to renovate, at least the shower itself looked brand new. Hopefully she can improve it further and the reviews then can become better. Also the actual bedding looked clean. If we were in the area again and the rooms would be renovated we could imagine staying again there as the location was good for our purpose and the manager was really lovely.

Stayed in December 2023

Sadly, the pictures online didn’t reflect the room we got. The carpet was filthy and needed a hoover / clean. The walls were badly scuffed. The shower was full of mould, as were the windows. The light was duct taped on one corner. There was no soap in the bathroom. Can’t be helped, but the walls are very thin so next door’s snoring kept us up. We didn’t want to use the shower so we left early. Understand it’s a budget stay, but bare minimum requirement is cleanliness in my opinion.

The staff were friendly on arrival. The bedding was clean.

Stayed in December 2023

It was dated dirty noisy. The food was terrible.

Nothing.

Stayed in December 2023