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  5. Reviews of Mercure Nottingham City Centre Hotel

Reviews of Mercure Nottingham City Centre Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

George Street, Hockley, Nottingham, NG1 3BP, United Kingdom

#36 of 42 hotels in Nottingham

Guests' Choice

Review Score

Based on 3424 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.9

  • Location

    9.1

  • Facilities

    7.6

  • Staff

    8.8

  • Value for money

    7.4

  • Free Wifi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 4, 2025

    7.0
    Only stayed one night to go to the theatre. 7 minutes walk away, so we’ll situated.
    • Leisure trip
    • Group
    • City Pad Double
    • Stayed 1 night

    Expensive for the size of room but I guess that’s because they hike prices up when people are attending the concerts. Pity there’s no seating area in lobby when elderly are waiting for taxi. A coffee shop would be nice too. Breakfast Luke warm.

    Central, pleasant staff, helpful.

    Stayed in April 2025

  • Reviewed: April 3, 2025

    7.0
    A nice stay
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    All was good

    A very good centrally located hotel

    Stayed in April 2025

  • Reviewed: April 3, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • City Pad Double
    • Stayed 1 night
    • Submitted from a mobile device

    The room was tired and the decoration needed refurbishing. The restaurant could be a bit bigger as there were many people queueing for breakfast.

    The location is ideal for access to the arena and to the rest of the city. Breakfast was very good and the staff were very helpful.

    Stayed in April 2025

  • Reviewed: April 3, 2025

    7.0
    Poor experience overall
    • Leisure trip
    • Couple
    • City Pad Double
    • Stayed 2 nights
    • Submitted from a mobile device

    First, the room had not been cleaned properly, the bin in the bathroom was full to overflowing. Second the remote for the tv was missing, as the previous occupants had taken it, according to maintenance. The wrong one was given, so that had to be changed! Breakfast on the second morning, was a fiasco. My gluten free bread had been forgotten! I went to the kitchen amd the cook said she had forgotten. I got my food after 10.00.

    Staff were friendly.

    Stayed in April 2025

  • Reviewed: April 2, 2025

    8.0
    Perfect for Motorpoint Arena
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    No hot chocolate sachets in the room.

    Quirky hotel 10-15 min walk from train station and 5 min walk to Motorpoint Arena. Pubs, eateries and vintage clothing stores aplenty in the area.

    Stayed in April 2025

  • Reviewed: April 2, 2025

    8.0
    Perfect for a city centre stay in Nottingham.
    • Leisure trip
    • Couple
    • City Pad Double
    • Stayed 1 night
    • Submitted from a mobile device

    Stayed in the hotel for 1 night. Perfect location and the staff were friendly and very welcoming.

    Stayed in April 2025

  • Reviewed: March 31, 2025

    8.0
    Great location if you want to be in the middle of Nottingham
    • Solo traveler
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Had a great stay here, location cannot be faulted. It was comfortable and the room was clean and large It is a beautiful old building Breakfast was okay Would definitely stay again

    Stayed in March 2025

  • Reviewed: March 30, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • City Pad Double
    • Stayed 2 nights
    • Submitted from a mobile device

    Some wear and tear visible lead to some negative impressions of the hotel having deteriorated since our previous stay - moth eaten / threadbare carpet, damaged electrical points, net curtain falling off. Our bed was, although comfortable , in need of urgent replacement as when laying down your feet were higher than your head !

    Our second stay at the Mecure Nottingham. Central location. Historic building with some quirky interior. Pleasant, helpful staff

    Stayed in March 2025

  • Reviewed: March 30, 2025

    7.0
    Location great for one night but not any longer
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The property needed a good clean. Yes it’s quirky but no excuse for not being clean. The first room had water pouring from the air con unit and smelt damp the second room was dusty and had gnats but the third room was acceptable

    Perfect location for arena the beds were comfy

    Stayed in March 2025

  • Reviewed: March 27, 2025

    8.0
    Would recommend
    • Leisure trip
    • Family with young children
    • City Pad Double
    • Stayed 1 night
    • Submitted from a mobile device

    We were woken up in the night by people knocking on our door for a while. Can't be helped as its in a city centre and lots of drunk people about, however as we didn't sleep great that's why I scored an 8. Would definitely come back again though!

    Great price, Fab location. Clean, nice size, friendly staff.

    Stayed in March 2025

  • Reviewed: March 25, 2025

    7.0
    Excellent in many ways but a bit shabby.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Tired and bathroom in particular needed maintenance and better still, a make over.

    Central location and good value.

    Stayed in March 2025

  • Reviewed: March 25, 2025

    7.0
    Great location, decent room, great staff
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room clean level, broken items.

    Location!

    Stayed in March 2025

  • Reviewed: March 24, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • City Pad Double
    • Stayed 1 night
    • Submitted from a mobile device

    Options to grab any rooms with a bathtubs available on bookings would be great.

    Amazing staff all super helpful and friendly. Made me feel less nervous whilst being on my own. All seemed genuinely nice and not falsey put on for show.

    Stayed in March 2025

  • Reviewed: March 24, 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • City Pad Double
    • Stayed 1 night
    • Submitted from a mobile device

    The room hadn't been vacuumed, the floor was dirty with stains and crumbs. The room smelt of smoke or dirt maybe? The blind was broken so didnt open so no natural light

    The staff were really lovely, helpful and polite. The location was perfect.

    Stayed in March 2025

  • Reviewed: March 22, 2025

    8.0
    Comfortable and good location
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Comfortable and good location

    Stayed in February 2025

  • Reviewed: March 22, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • City Pad Double
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Very welcoming ,clean ,comfortable great location ,good price ,nothing not to like really

    Stayed in March 2025

  • Reviewed: March 22, 2025

    8.0
    we will be back thank you!
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    liked it all.

    Room nice and clean, loved the different decor, it was interesting to look at and made a change from the minimalist design all hotels seem to be using at the moment.

    Stayed in March 2025

  • Reviewed: March 19, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • City Pad Double
    • Stayed 1 night
    • Submitted from a mobile device

    The door handle to the bathroom in room 320 where I stayed kept coming off, was very scared that I would end up locked in

    Stayed in March 2025

  • Reviewed: March 17, 2025

    8.0
    Great location and comfortable bed, would stay again
    • Leisure trip
    • Family with young children
    • City Pad Double
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing! Great place, just that our extraction fan didn’t work in the bathroom. Making it damp

    Quirky place, lots of original features

    Stayed in March 2025

  • Reviewed: March 12, 2025

    7.0
    It’s was comfortable and great for the night.
    • Leisure trip
    • Group
    • City Pad Double
    • Stayed 1 night
    • Submitted from a mobile device

    The wardrobe was wonky, didn’t look very safe, and lots of steps inside the room / to bathroom. I know this can’t be helped, but wasn’t expecting it

    Very unique and different.

    Stayed in March 2025

  • Reviewed: March 12, 2025

    7.0
    We stayed for a concert only did 1 night, the inside of the hotel is very quirky, friendly staff, loads around the hotel
    • Leisure trip
    • Family with young children
    • City Pad Double
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms are small not much space, very dark even with the lights on.

    That is has different interior to other hotels Nice, quirky Perfect for 1 night

    Stayed in February 2025

  • Reviewed: March 5, 2025

    8.0
    Brilliant stay at the Mecure Hotel .Nottingham...will definitely book again
    • Leisure trip
    • Family with young children
    • City Pad Double
    • Stayed 1 night
    • Submitted from a mobile device

    The floors in the bedroom were noisy especially noticeable at night.

    I like the themed suitcase props in the room & in hotel lobby.. I also liked the other themed pictures etc in both lobby & room. I loved the breakfast & the breakfast area...the waiter on the day was extremely polite & looked after us very well.....he enhanced the breakfast experience.

    Stayed in March 2025

  • Reviewed: March 4, 2025

    7.0
    Good stay with good facilities and helpful staff
    • Leisure trip
    • Couple
    • Privilege King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was actually 2 singles pushed together rather than a proper king bed

    Very clean good breakfast great location

    Stayed in March 2025

  • Reviewed: March 3, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • City Pad Double
    • Stayed 2 nights
    • Submitted from a mobile device

    Housekeeping disturbing sleep at 2 different times

    Stayed in February 2025

Showing 1 - 25

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