Bathroom was a little tired particularly the shower.

Room was clean, warm and tidy reception area and bar pleasant very pleasant staff

Stayed in March 2025

Food in restaurant was poor

Comfortable and clean rooms and a quiet location

Stayed in March 2025

Cooked breakfast wasn't very good

Staff very friendly

Stayed in March 2025

Our room should have had a garden view but there was a marquee outside the window which blocked the view entirely. The corner shower left not much room to stand between the washbasin and the shower. Unfortunately the water for the shower was not working and the handle to the bathroom was hanging off. The receptionist said he would organise for the maintenance person. On our return the maintenance man had not been so we had another upgrade to a suite next door. I think this room is on the refurbish list as the decor was looking tired and the fabric on the arm of the sofa bed was frayed. My husband and I both think that the quality of the food at breakfast was poor but there were plenty of options. The second morning we just had cereal, yoghurt and toast. The meat and cheese for the continental breakfast were curling up on the plate. The service flow was not smooth e.g. you would go to one table to get your cereal, then to the fridge for milk (but there was nowhere to put your bowl whilst you poured your milk on). Then the tea and coffee was placed in a corner further away so it was another trip back to the fridge for milk. There was only filter coffee or tea. I would expect there to be a coffee machine offering a variety of options. There was a choice of juice in the fridge but the glasses were hard to find. Outside the gardens had lots of cigarette ends on the floor and empty bottles in the planters and by the cars. Lack of attention to detail.

On arrival we were given an upgrade as the hotel was quiet. The room was mostly clean and comfortable. It looked like the shower room had been upgraded recently with a corner shower. We had a 2nd upgrade to a suite next door. This was very spacious and comfortable and had a bath with overhead shower. Good location, only a 15 minute walk to the bus stop to get into Bradford.

Stayed in March 2025

Lift did not work. Only 2 floors but there were still a lot stairs to walk up with suitcases. I suppose if we asked staff might have helped us? Not something we didn't like just unfortunate situation there was no hot water in shower. Took until our 3rd night for it to be sorted(we moved rooms). Reception staff did try to get it fixed. I think rating of 6 is a little harsh.

With a car the location was ideal. Staff were very helpful when we had an issue.

Stayed in March 2025

One corridor smelt of cigarettes

Great value and good location. Staff were very pleasant and the room was large and clean. Yes the room needed updating a bit but for the money it was great. Slept really well and will stay again when I'm in the area.

Stayed in February 2025

Slow service in the restaurant Breakfast was not worth ££15

Evening menu the food was lovely

Stayed in February 2025

The breakfast wasnt to our liking - again, the morning staff are great - just wasnt to our taste. Our room was next to the outside air con system that made a continuous hum - but didnt disturb us too much.

Great location, lovely hotel with bags of potential, quiet and really lovely staff. Great evening meal in the restaurant - brilliant value for money. Quiet hotel - good nights sleep. Plenty if sockets in the room for charging the essentials. Loads of parking.

Stayed in February 2025

We’ve stayed here a few times and always enjoyed it. On arrival on Friday there was a very large wedding on. The guests were unruly and wild, children running around everywhere, smoking (the fire alarm went off at one point!). We had prebooked a table in the restaurant but when going for a drink at the bar on arrival we decided to go to the local pub instead. It would have been good for us to be pre-warned about the wedding before we booked. We didn’t go down to breakfast due to a lots of the wedding guests staying over and wanted to avoid them. We went out for the day on Saturday and on returning, the car park was strewn with empty bottles and rubbish and some of the wedding guests were still there.. the staff had to call the police to remove them due to them being loud and unruly and aggressive.

The room was lovely and the receptionist was friendly and chatty. Staff were so busy and looked stressed with the situation which was out of their control. Although the music was loud, it finished at 11.30 so didn’t bother us.

Stayed in February 2025

Breakfast took a time considering number of guests Lift out of order

Receptionists both very helpful & informative

Stayed in February 2025

Breakfast, lack of staff in dining area 1 hour 10 mins to get a cold breafast that only had 3 of the items you ordered, had breakfast who had the same experience.

room was in general clean altough grouting in bathroom in a few places could do with better cleaning.

Stayed in February 2025

DIRTY CLEANERS ARE NOT EMPLOYED CLEARLY CHECKED BEHIND CHEST OF DRAWS FOR A PLUG SOCKET AND FOUND HALF EATEN YOGURT SPILT OUT THE TUB AND ON THE FLOOR THEY DID LEAVE A SPOON INCASE I FANCIED SOME... DISGUSTING PLACE. TV BASE STAND SMASHED Stayed in nicer hostels and PRICES REFLECT rooms..

CHEAP

Stayed in January 2025

Day one, the chef was sick, and there was no breakfast service. Day two, went for breakfast. The chef is also the waiter. Not much left on offer to try, poor guy was overworked. It's definitely not worth the £15 paid for breakfast. Tried the restaurant in the evening. With 4 people in the restaurant, it still took 45 minutes for my meal to arrive. The room was very dated, lift does not work, and the pillows are rock hard. My tip, bring your own pillow.

Cheap and cheerful is probably the best way to describe this venue.

Stayed in January 2025

Room was dated and service in the restaurant was slow. No coffee was on offer at breakfast.

Gym

Stayed in January 2025

the breakfast, i didn't like the breakfast, but that was it, im not Muslim

the room was good

Stayed in November 2024

Andrea on reception is always a pleasure to deal with.

Stayed in December 2024

Lift was not working, sink was cracked, needs some TLC.

Good location. Plenty of parking. Nice grounds and layout.

Stayed in December 2024

The lift was out of order (again) The desk chair in the room kept dropping down and I couldn't adjust the height There is insufficient lighting in the bedroom

Convenient location The bed was fairly comfortable

Stayed in November 2024

Despite having 10 draught beer taps they had run out of everything except one cider. The WiFi didn't work in the bar and reception areas.

The rooms were pleasant and the hotel is well updated.

Stayed in November 2024

Buffet breakfast, had to wait a while for items in the dishes to be replaced. Self service toaster needs replacing,very slow and thermostat not operating correctly. Lift to 1st floor was out of action.

Breakfast food was good, restaurant used one evening was excellent and good value.

Stayed in November 2024

nothing

Room was ok didnt have breakfast

Stayed in August 2024

Alcohol prices

Outstanding property, great staff

Stayed in November 2024

Rooms seemed a little dated compared to the rest of the hotel, but they were clean comfortable, what more do you need when it's just for business?

Restaurant was excellent, loved the steak. We will use this hotel again just for the that! Staff were very friendly and helpful.

Stayed in September 2024

Unfortunately, the lift was out of order when we arrived. This is just one of those things, but there was no offer to have our luggage taken to the rooms. Breakfast was served with turkey bacon and beef sausages, neither of which I am particularly fond. Had I known that this was going to be the case, I would not have booked breakfast; instead, I would have traveled to a cafe or farm shop for breakfast and most likely saved money as well.

The hotel was very modern and clean. The bedrooms were large and comfortable, and the staff very friendly. The public spaces were very attractive and well looked after. Very good on-site parking.

Stayed in October 2024