The room was very very hot.

Stayed in April 2025

I wasn't able to go to the booked treatments due to my anxiety but when I asked for a refund I was told this wasn't possible

I loved the rooms they were very very comfortable and quiet the food was amazing and alot of fun activities to do and very relaxing

Stayed in March 2025

The location was beautiful, lots to do and the staff were fantastic

Stayed in April 2025

Breakfast very good. Breakfast room is vast and busy, but capable staff ensured all guests were seated and attended to quickly and cheerfully!

Stayed in March 2025

It was a lovely hotel unfortunately we couldn't use some of the facilities because we were out of the area visiting family

Stayed in March 2025

I know that work was going on in the hotel but the arrangements for breakfast were not very good. We were seated a long way from the food and the staff didn't seem to catch our eye when we needed more drinks. Disappointed.

THE SWIMMING POOL WAS EXCELLENT WITH CLEAN CHANGING ROOMS.

Stayed in March 2025

Very helpful and friendly staff on reception who were so accommodating given our last minute booking. The room was comfortable and ideal for the night. So much to do at the hotel - a shame we weren't staying for longer!

Stayed in March 2025

Lovely setting. We were in room 235 good views and quiet although the hotel was busy

Stayed in March 2025

decor could do with some modernising

comfy room dinner

Stayed in March 2025

Currently undergoing a bit of renovation, which meant a few temporary facilities. Hopefully finishing in April 2025

Wonderful stay with many activities and many things to do.

Stayed in March 2025

Confusing payment system

Nice location good facilities

Stayed in February 2025

Work being done but didn’t cause us any problems

Good for get togethers with family groups

Stayed in February 2025

Activities were extremely limited in winter time. Hotel appeared to be primarily aimed at children/families, but the marketing didn't emphasise that, I feel. Parking was narrow and tight. Further to the food options mentioned, only one establishment appeared to be centered around fine dining, and while part of the 'resort', it was off-site to the main hotel building.

I liked how sprawling the grounds were, I enjoyed the architecture. The hosting of a mini-museum was nice. There was a variety in food options. Breakfast boasted many, varied options in a very grand dining room.

Stayed in December 2024

The shower and bath could do with an extra good scrub round the edges. Some grout was visible.

The Duty Manager Karen is always such a darling. The Entertainment Team Roman and Nicole are incredibly kind. The food is exceptional. The waiting staff are lovely in the Meikle and beyond. How lovely to have mince pies available. Stockings hung on the doors at Christmas was wonderful. The hotel was beautifully decorated and cosy. The Winter Wonderland was just lovely, I would have liked more firepits though! Great to have the pool open so often.

Stayed in December 2024

Lack of information given at check-in regarding food and dining options. Adults swimming pool was absolutely freezing! Only two small lifts which meant long waiting times. Food takeaway options after 9pm are sparse, 24hour room service menu was very minimal. The festive train is absolutely not worth the money, it’s literally a lap round the hotel entrance area finished by a very weird AI looking generated movie shown inside a marquee at the end. Not festive at all, disappointed we stayed until the evening to do this on our check-out day but given the cost we didn’t want to just chuck the tickets. The ice skating was pretty rough, almost like it hadn’t been zambonied since last year, and at that was polished with a chainsaw. Another off putting thing was that I seemed to see several people at reception complaining on multiple occasions, some even refusing to pay their full bill. It was Xmas eve however so was extremely busy so I get standards may slip a little.

Overall the hotel was really nice and well kept. Room was spacious, ‘cosy’ and well made up. Bathroom a little mouldy but nothing too bad. Panto was brilliant both for both kids and adults. Plenty things to do to keep children occupied, and the animal man on Xmas eve was great. Kids disco at night too. Sadly our schedule didn’t allow us to catch any time in the cinema but there was around 3 movies a day being played! Kids pool is heated which was nice, Lao had an inflatable slide which came out at certain times which the kids loved. Reception and central areas were very festive and had a nice vibe. Saxo player, free mulled wine and mince pies too! Santa also doing the rounds in the reception so nice for the kids that didn’t get an official grotto visit. The two elves at the grotto were really good, extra shoutout to them as they dealt with a couple of kids that had disabilities/learning difficulties in the grotto group particularly well. All the hotel staff were very nice and attentive. Good spread at breakfast, however no pancakes or waffles like advertised on the online menu.

Stayed in December 2024

We went at Christmas and there was additional things to do which I understand you might pay additional for such as Santa’s grotto and ice skating. But they went too far this year. They even wanted to charge for a walk in their Christmas light garden. As guest of the hotel this felt very exaggerated and we refused to pay after having walked down.

Great hotel. Been coming here since I was a child. Facilities excellent, great for kids and so much to do.

Stayed in December 2024

more like a canteen thn a resturant

restaurant was a bit noisy and staff looked tired and a bit robotic.

Stayed in December 2024

No issues at all

The Santa experience was so well organised. The restaurant staff in The Terrace and the bar/coffee shop were terrific.

Stayed in December 2024

Very expensive to get involved in all the activities. Santas grotto. Winter wonderland. The price for the arcade games was extortionate and the Santa train should have been free really.

There was loads of entertainment for the children. This was our first trip away as a family of 3 so it was extra special especially with it being Xmas themed.

Stayed in December 2024

Restaurant and breakfast food . Visited Meikle before and standard seems to have slipped food served barely Luke warm was really disappointed 😞 front of house lady really needs to improve her customer demeanour a smile helps felt quite an unwelcome upon arrival for a booking made months in advance. The young Australian girl from brisbane who looked after our Table was really lovely though so that made up for first impressions Breakfast quality and range is good but everything not very warm Investment in new hot plates or similar would cure only issue we had with stay

Beautiful Hotel in rural well kept surroundings Lovely place to relax with family kids show went down a treat. Lots of staff available in all areas and place is really kept very clean. Christmas decorations and trees are really lovely Room lovely comfortable and cosy Lots of toasty hot water which is a great for a building of this size and age Great winter Garden a young lad from New Zealand could not have helped more wish I got his name. The lady at leisure reception was fab too!

Stayed in December 2024

Charged £30 for two sessions childcare which I thought was included to residents but seems not if you book with booking.com

Room very good. Clean and fresh. Was charged for childcare which I thought was included but seems not when booking through booking.com.

Stayed in December 2024

Breakfast was too busy for me. The restaurant was hectic.

The room was lovely and the facilities were lovely too. The take out rooms were super. I loved the entrance lobby.

Stayed in December 2024

Two of the three ceiling lights in the bathroom were not working (reported to reception on departure) which made it feel quite dark. The hotel was quite busy on Sunday evening and it was difficult to get something to eat. Room seemed quite cramped.

Bed was comfortable and the room was clean. The bathroom was clean with lovely fluffy towels. Lots of choice at breakfast and was able to sit near the window. Good choice of drinks in the various bars.

Stayed in November 2024

It was a bit cold in the restaurants but to be fair it was exceptionally cold weather when we stayed .

Lots to do , few different restaurants to eat in , evening entertainment and staff were very pleasant and helpful . Beautiful grounds .

Stayed in November 2024