Nothing

Very comfortable beds and clean rooms

Stayed in July 2023

breakfast was terrible

clean and tidy. Good location

Stayed in December 2022

As expected from this chain.

Stayed in October 2022

Breakfast was not the greatest scrambled egg beans and sausage that was it disappointing

Rooms were decent size and clean

Stayed in October 2022

The room was clean but only in visible areas - areas just under the bed or the shelving had been missed and there were crumbs and some dirt that should have been removed as part of the housekeeping. There could have been a couple of additional options at breakfast - e.g. there were no hash browns and there was only scrambled egg as a choice of eggs - but it was included in the price and there was a reasonable offering of bread, pastries, fruit, tea, coffee & juices etc. The city centre was a fair distance away by bus, but I’d originally booked the hotel for a different weekend (with an event closer to its location) so this was why.

Staff were friendly and helpful, room was made and ready earlier than check in and having car parking on site and a bus to the city centre opposite the hotel was really handy.

Stayed in October 2022

Pillows & bed were uncomfortable

Very friendly staff Good location Good breakfast selection

Stayed in November 2022

The breakfast was poor quality, tasteless & every single morning fir the week we had to keep asking for more fruit/bread etc

location suited us but it’s a bus/taxi ride to city

Stayed in August 2022

Pillows were awful Room was not made up properly after first night TV remote didn’t work nor did the telephone Shortage of soft drink choices at the bar Shower tray dirty

Breakfast was good , enough choice and plenty of food Goid location for the bus into Oxford and great parking! Very helpful, amenable staff who were friendly Quiet room

Stayed in October 2022

Our room was spacious and the beds comfortable including the sofa bed which our son slept on. The breakfast was good but I wish the tea bags weren't single wrapped. We could see that the other items were presented in a way which would reduce waste so the tea could be done the same. Parking was included as well as breakfast.

Stayed in October 2022

The breakfast was nice, could of been a little better, especially the sausage and bacon, they could of definitely been cooked for longer! The beds were quite hard to sleep on.

Really handy for getting in and out of Oxford, close to Redbridge park and ride (which is definitely the best way of getting in and out of Oxford, £5 to park and bus for two adults and up to three children under 16 which is brilliant in comparison to the parking prices!), and the hotel was simple enough to find off the motorway. Staff were friendly throughout. Check in and check out were quick. Room was clean and spacious. Breakfast being included in the price was a nice bonus.

Stayed in October 2022

no evening meal option to eat in

good size room and proximity to bus stop for easy access to city centre

Stayed in October 2022

Great location for what we were after

Stayed in October 2022

Poor breakfast buffet with few options to eat! Cold rooms with poorly working ACs set to 24 but is actually not so had to wear winter clothes in door

Stayed in October 2022

I was advised the sofa bed would be suitable for an adult but I found it uncomfortable

clean, large room

Stayed in October 2022

clean and simple

Stayed in October 2022

Location and very limited bar facilities. Hot options at breakfast limited, coffee could be improved.

Clean and comfortable

Stayed in October 2022

room quite small - some stray hairs found - not ours 🤢

location & double beds. good breakfast

Stayed in September 2022

Room was a bit small ad breakfast only till 9 am...we wanted to have a rest after a long journey so would have prefered to eat a bit later.

Extremely friendly staffs, ample parking,clean, good location

Stayed in October 2022

The room wasnt in good condition. There were small litters on the room's floor!! The tiolet was dirty! The spots didnt removed even after cleaning! The telephone was broken! 2key didnt work so we had to go to the reception when we needed something. The kettle was very old and dirty. The teabags they provided at room were awful. They were really poor in quality. The shampoo was awful, really poor in quality! I lost my hairs after a shower! Shampoo was located in a jar and it was difficult to take it out. Maybe you think that I am very sensitive but believe me that everything was that much poor. It really didnt deserve to pay 120 pounds for a night for this awful hotel.

The staff (Reception girl) was really helpful. She even helped us in cleaning the toilet which was dirty when we just checked in. Although it was out of her responsibility, she cleaned it so that we feel better. She didnt get angry. She apologized alot for the problem happened.

Stayed in October 2022

the staff were exceptional- great service

Stayed in October 2022

check in staff very judgmental, same sex male couple in a double bed room, this is 2022 not the 1900’s

clean and well presented with lots of parking

Stayed in October 2022

It is far from the city center but very close to a park and ride.

The room was very comfortable and the staff was very friendly.

Stayed in October 2022

At breakfast apple juice was too watered down.

Room was fine for single person. Bathroom was clean and tidy.

Stayed in October 2022

Location of hotel was great, breakfast was lovely. Hotel very clean

Stayed in October 2022