Reviews of Holiday Inn Express London-Hammersmith by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
124 King Street, Hammersmith and Fulham, London, W6 0QU, United Kingdom
#475 of 1,076 hotels in London
Guests' ChoiceReview Score
Based on 3501 hotel reviews
8.1Score breakdown
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Cleanliness
8.4
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Comfort
8.2
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Location
8.7
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Facilities
8.1
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Staff
8.8
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Value for money
8.1
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Free Wifi
8.9
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Reviewed: July 7, 2024
Anna
Canada9 Reviews9.0“Overall nice stay with very nice staff”- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed and Free Hot Breakfast
- • Stayed 4 nights
- • Submitted from a mobile device
The room was very small and I could here the train passing by
Location, access to restaurants and the city. Room was cleaned daily!
Stayed in July 2024
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Reviewed: July 7, 2024
Emily
United Kingdom4 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Standard Twin Room with Free Hot Breakfast
- • Stayed 2 nights
- • Submitted from a mobile device
small breakfast selection
very clean!
Stayed in July 2024
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Reviewed: July 7, 2024
Craig
United Kingdom10 Reviews7.0“Ok”- • Leisure trip
- • Solo traveler
- • Standard Double Room with Free Hot Breakfast
- • Stayed 1 night
- • Submitted from a mobile device
Been woken up @ 12:00 pm to ask me pay the bill when I already payed them on my arrival.
Ok
Stayed in July 2024
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Reviewed: July 5, 2024
Jan
Netherlands19 Reviews3 helpful votes8.0“One of the most comfy beds ever - experienced business traveller opinion!”- • Business trip
- • Solo traveler
- • Standard Double Room with Free Hot Breakfast
- • Stayed 1 night
Bed is phenomenal
Stayed in July 2024
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Reviewed: July 5, 2024
Pete
United Kingdom11 Reviews1 helpful vote7.0“Good location at a decent price.”- • Leisure trip
- • Travelers with friends
- • Standard Twin Room with Free Hot Breakfast
- • Stayed 1 night
- • Submitted from a mobile device
The serving area for breakfast is ridiculously small and cramped. God knows what it's like on a weekend.
Good location. Decent price.
Stayed in July 2024
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Reviewed: June 30, 2024
Alison
United Kingdom1 review9.0“Comfy, great location, good value for money”- • Leisure trip
- • Group
- • Standard Twin Room with Free Hot Breakfast
- • Stayed 1 night
- • Submitted from a mobile device
The air con wasn't very efficient so it was quite hot
Location great, breakfast a nice surprise as the range was fab. Friendly staff, clean room, comfy beds.
Stayed in June 2024
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Reviewed: June 30, 2024
Erin
United Kingdom14 Reviews1 helpful vote8.0“Comfortable stay, great location”- • Leisure trip
- • Couple
- • Standard Double Room with Free Hot Breakfast
- • Stayed 4 nights
- • Submitted from a mobile device
Some staff were friendly but others not so much, could have been friendlier customer service. We also felt like there could have been some more options for breakfast, specifically some veg and/or veggie friendly options
We found the room and bed really comfortable, location was great with lots of nice restaurants and shopping nearby, also short walk to the underground station
Stayed in May 2024
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Reviewed: June 30, 2024
Iancu
Romania1 review8.0Very Good- • Leisure trip
- • Travelers with friends
- • Standard Double Room with Free Hot Breakfast
- • Stayed 1 night
- • Submitted from a mobile device
The Inn is very comfortable and it's close to the underground. The staff is nice, the food is great and prices are very good. Recommended!
Stayed in June 2024
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Reviewed: June 29, 2024
Owen
United Kingdom19 Reviews8.0“As good as it could have been.”- • Leisure trip
- • Couple
- • Standard Twin Room with Free Hot Breakfast
- • Stayed 1 night
- • Submitted from a mobile device
Friendly staff. Good breakfast. Good location (we were going to Riverside Studios).
Stayed in June 2024
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Reviewed: June 29, 2024
Izabela
Ireland10 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed and Free Hot Breakfast
- • Stayed 3 nights
- • Submitted from a mobile device
Poor breakfast. Lack of options . Coffee could be better.
Nice clean room
Stayed in June 2024
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Reviewed: June 29, 2024
Pageclan
United Kingdom19 Reviews1 helpful vote8.0“Expensive but suited our needs”- • Leisure trip
- • Family with young children
- • Standard Twin Room with Free Hot Breakfast
- • Stayed 1 night
- • Submitted from a mobile device
General decorating on bedroom, bathroom and in hotel corridors etc is worn, stained and in need of refreshing. Carpets especially. For price paid it was noticeable and expected better of this chain.
Location is excellent, with shops, restaurants and tube station all within easy walks. Parking was easy at hotel although expensive (and you pay each time you leave the car park so at £25 a time it could add up). Breakfast was busy, basic and free!
Stayed in June 2024
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Reviewed: June 29, 2024
Stephanie
United Kingdom6 Reviews8.0“Perfect location, comfortable room and exceptionally friendly and helpful staff”- • Leisure trip
- • Family with young children
- • Standard Twin Room with Free Hot Breakfast
- • Stayed 1 night
- • Submitted from a mobile device
Considerate guests! Some of the other guests near our room came back late, were extremely noisy - talking loudly and slamming doors. Really inconsiderate.
The room was lovely and clean and comfortable. However there is a trainline running adjacent to the room so there was some noise from the trains but apart from that it was fine
Stayed in June 2024
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Reviewed: June 29, 2024
Ray
Australia2 Reviews7.0“The hotel facilities were basic but Menino went above & beyond to satisfy our needs.”- • Leisure trip
- • Couple
- • Standard Double Room with Sofa Bed and Free Hot Breakfast
- • Stayed 2 nights
- • Submitted from a mobile device
The fact that the aircon in first room was not working and a portable fan was installed in the room. This gave the appearance that staff knew of the aircon breakdown. Room should have been isolated & not used.
Menino was excellent as the aircon in our room was not working. His customer service was second to none. Moved us to another room for the second night.
Stayed in June 2024
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Reviewed: June 25, 2024
Deborah
United Kingdom4 Reviews8.0“Great location, helpful staff and good facilities overall.”- • Business trip
- • Solo traveler
- • Standard Double Room with Free Hot Breakfast
- • Stayed 1 night
The room was tired in places, particularly in the bathroom. Grouting in floor tiles had failed, with some loose grout still on the floor which was uncomfortable to stand on and unhygienic. The toilet roll holder was broken and the overall cleanliness was not great.
Location is excellent. Staff are incredibly welcoming, helpful and friendly. The room was quite quiet and generally well-resourced. Breakfast options were very good. I was able to check in early and leave my bag safely with the concierge after check out.
Stayed in June 2024
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Reviewed: June 25, 2024
Dawn
United Kingdom5 Reviews8.0“We had a great stay and will be returning later in the year”- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed and Free Hot Breakfast
- • Stayed 2 nights
- • Submitted from a mobile device
More space to park and at a cheaper price.
We loved the refurbished rooms. The location was perfect for us. The breakfast was great as well.
Stayed in May 2024
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Reviewed: June 25, 2024
Minna
Finland2 Reviews1 helpful vote8.0“Stay at the Hammersmith”- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed and Free Hot Breakfast
- • Stayed 6 nights
- • Submitted from a mobile device
The air conditioning seemed to be working but actually it didn't t cool the room at all. At the night time it was difficult to sleep because the room was so hot. Also the noise of the train railway was quite loud, but we got used to it. We had one king side bed and a sofa, which was transformed as a bed for two people and that was very unconfortable and tiny for sleeping.
The location was perfect and Hammersmith is a great place to stay for a family trip. The prices of food and drinks at the Hammersmith restaurants are affordable compared to prices at the London city centre and it is easy to take the tube to all the main attractions. The hotel location was peaceful and the staff nice and helpful. Breakfast was ok with some hot options (sausages, scrambled eggs, bacon, beans, etc.)
Stayed in June 2024
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Reviewed: June 21, 2024
Surachest
Thailand14 Reviews7.0Good- • Leisure trip
- • Group
- • Standard Double Room with Free Hot Breakfast
- • Stayed 1 night
- • Submitted from a mobile device
Staff in the restaurant pick up food by naked hand, no gloves
Near center
Stayed in May 2024
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Reviewed: June 20, 2024
Colin
United Kingdom7 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Standard Twin Room with Free Hot Breakfast
- • Stayed 3 nights
- • Submitted from a mobile device
All good.
Handy for Queens Club and close to underground and various restaurants. Excellent cooked breakfast.
Stayed in June 2024
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Reviewed: June 20, 2024
Antonio
Argentina10 Reviews1 helpful vote9.0“Great place to stay, comfortable and good value for your money”- • Leisure trip
- • Couple
- • Standard Double Room with Free Hot Breakfast
- • Stayed 5 nights
- • Submitted from a mobile device
Breakfast could be better, particularly coffee and orange juice
Well located, clean, good value
Stayed in June 2024
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Reviewed: June 18, 2024
Mrs
United Kingdom1 review8.0“Mr Moore”- • Family with young children
- • Standard Twin Room with Free Hot Breakfast
- • Stayed 2 nights
- • Submitted from a mobile device
I didn't like that they had no hot food for the afternoon / Evening this a factor that holiday inn could benefit and look into
I like the location the hotel is central to many shops iwhitn walking distance so was very good also I like your breakfast range and beverages thank you holiday inn team
Stayed in June 2024
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Reviewed: June 17, 2024
Suzana
United Kingdom6 Reviews2 helpful votes7.0Good- • Business trip
- • Family with young children
- • Double Room with Free Hot Breakfast - Accessible
- • Stayed 1 night
- • Submitted from a mobile device
Only had one bath towel for two people, no hand towels whatsoever. Very noisy. Right next to the railway. We got woken up by the rubbish truck at 3 am, horrible noise, the whole building was moving.
Spacious room, comfortable bed, pillows and duvet.
Stayed in June 2024
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Reviewed: June 17, 2024
Tamasin
United Kingdom3 Reviews7.0“Standard”- • Leisure trip
- • Family with young children
- • Standard Double Room with Free Hot Breakfast
- • Stayed 1 night
- • Submitted from a mobile device
The lifts are hard to catch in the busy breakfast period
Tucked away from the main road, easy walking distance to the Hammersmith Apollo (eventim)
Stayed in June 2024
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Reviewed: June 17, 2024
M
United Kingdom2 Reviews9.0“Great hotel for the price”- • Leisure trip
- • Couple
- • Standard Double Room with Free Hot Breakfast
- • Stayed 2 nights
At moment can't think of anything we didn't like
Good size room, breakfast was very good, the price paid was very good for the money, we have already booked the hotel for our next two stays in london and cancelled the other hotels.
Stayed in June 2024
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Reviewed: June 15, 2024
Shelley
Australia7 Reviews8.0“Loved it”- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed and Free Hot Breakfast
- • Stayed 2 nights
- • Submitted from a mobile device
The staff were all helpful and friendly. Great service. Loved the breakfast and fantastic location. I would stay here again.
Stayed in May 2024
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Reviewed: June 15, 2024
Phil
Australia11 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Standard Double Room with Free Hot Breakfast
- • Stayed 3 nights
- • Submitted from a mobile device
Great location. Great breakfast although not quite hot enough. Nice room
Stayed in June 2024
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