Reviews of Holiday Inn Express London-Hammersmith by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
124 King Street, Hammersmith and Fulham, London, W6 0QU, United Kingdom
#479 of 1,077 hotels in London
Guests' ChoiceReview Score
Based on 3493 hotel reviews
8.1Score breakdown
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Cleanliness
8.4
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Comfort
8.2
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Location
8.7
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Facilities
8.1
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Staff
8.8
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Value for money
8.1
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Free Wifi
8.9
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Reviewed: May 1, 2024
Joanne
United Kingdom7 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Standard Twin Room with Free Hot Breakfast
- • Stayed 2 nights
- • Submitted from a mobile device
Would have liked an extra chair in our room. Only one chair for 2 people. Also, no fridge.
Very clean, efficient and good value for money.
Stayed in April 2024
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Reviewed: April 29, 2024
Mateusz
Poland24 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed and Free Hot Breakfast
- • Stayed 3 nights
The hotel is located in the heart of London Hammersmith. This gives guests easy access to the underground as well as plenty of nice places to go out to in the evening. For a capital city the surrounding is relatively quiet. Room was very tidy, breakfast tasty and overall impression was very good.
Stayed in April 2024
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Reviewed: April 29, 2024
Luca
Italy50 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed and Free Hot Breakfast
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast too much simple with low variety Room extremely small
Location Distance to Metro
Stayed in April 2024
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Reviewed: April 28, 2024
David
United Kingdom5 Reviews8.0“Enjoyable”- • Leisure trip
- • Couple
- • Standard Double Room with Free Hot Breakfast
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast time - items were not filled up very quickly
Location - friendly staff
Stayed in March 2024
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Reviewed: April 28, 2024
Erdin
Turkey28 Reviews7.0Good- • Leisure trip
- • Couple
- • Standard Double Room with Free Hot Breakfast
- • Stayed 2 nights
The heater was not working, they had to change our room. But it was not working for the second room either, so we had to move to a third room. The staff was really helpful, thanks.
Stayed in April 2024
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Reviewed: April 26, 2024
Annmarie
Canada5 Reviews1 helpful vote8.0“I would return for the breakfast alone.”- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed and Free Hot Breakfast
- • Stayed 1 night
It was basic. It was fine.
Breakfast was incredible. I loved how environmentally aware the breakfast set up was. It was a busy day but everyone was very polite.
Stayed in March 2024
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Reviewed: April 26, 2024
Raymond
United Kingdom5 Reviews8.0“Although a little further away than we would’ve liked for the marathon, ideal for quiet nights”- • Leisure trip
- • Couple
- • Standard Twin Room with Free Hot Breakfast
- • Stayed 2 nights
Bathroom a little jaded eg - Grouting on floor tiles missing Toilet flush not working properly Sink plug not working properly Bottom of shower sealant needs attention
Quiet, good sleep. Breakfast adequate. Room clean and comfortable.
Stayed in April 2024
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Reviewed: April 24, 2024
Edgar
United States3 Reviews8.0“Good location for a fair price”- • Leisure trip
- • Group
- • Standard Twin Room with Free Hot Breakfast
- • Stayed 4 nights
- • Submitted from a mobile device
Breakfast was the same everyday.
Train station was easy to locate from hotel.
Stayed in April 2024
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Reviewed: April 23, 2024
Sarah-louise
United Kingdom2 Reviews9.0“Fabulous stay really enjoyed ourselves”- • Leisure trip
- • Family with young children
- • Standard Double Room with Free Hot Breakfast
- • Stayed 1 night
- • Submitted from a mobile device
Shame we couldn't have our breakfast as we had to leave earlier to get underground and get on train in morning
Location was fabulous from train station to apollo all within walking distance
Stayed in March 2024
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Reviewed: April 22, 2024
David
United Kingdom68 Reviews19 helpful votes7.0“Budget accommodation close to Hammersmith with the benefit of the brand.”- • Business trip
- • Solo traveler
- • Standard Double Room with Free Hot Breakfast
- • Stayed 1 night
- • Submitted from a mobile device
For the price, bedding and pillows could be more comfortable.
Decent hotel walking distance from Hammersmith Tube station. Nothing fancy - you know what you’re getting.
Stayed in February 2024
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Reviewed: April 22, 2024
Tracy
Guernsey44 Reviews12 helpful votes8.0“Perfect for a one night stay, would stay at the hotel again if in this area of London.”- • Leisure trip
- • Couple
- • Standard Double Room with Free Hot Breakfast
- • Stayed 1 night
Shower control was stiff - I couldn't move it to the hot setting but my husband managed to. Room 328. Also, had a very high step!
Staff member at check in was very friendly and informative. Liked the fact that there was an abundance of water and tea/coffee available. Nice atmosphere!
Stayed in April 2024
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Reviewed: April 22, 2024
Oda
Norway5 Reviews8.0“Perfect for a weekend trip”- • Leisure trip
- • Couple
- • Double Room with Free Hot Breakfast - Accessible
- • Stayed 2 nights
The breakfast was a little simple and could have had a better selection.
Great location on a high street with several shops and places to eat. Spacious room with decent standard. TV, iron and ironing board, tea, coffee and kettle. Our room was wheelchair accessible. I wish there would have been a mini fridge.
Stayed in April 2024
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Reviewed: April 19, 2024
Christine
United Kingdom29 Reviews5 helpful votes8.0“Excellent location staff friendly”- • Leisure trip
- • Couple
- • Standard Double Room with Free Hot Breakfast
- • Stayed 2 nights
- • Submitted from a mobile device
The shower was a little temperamental
Breakfast was excellent and we were in an excellent location for our concert
Stayed in March 2024
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Reviewed: April 16, 2024
Roslyn
United Kingdom5 Reviews8.0“Exactly as hoped and expected - functional, no frills”- • Leisure trip
- • Family with young children
- • Standard Twin Room with Free Hot Breakfast
- • Stayed 2 nights
Both lifts working would have been handy - only one was working which made for quite a bit of waiting around for small lift - communal areas were a bit gloomy
Staff were helpful with hints, tips and advice re concert venue and kind letting us leave our luggage. our room was clean and comfortable
Stayed in February 2024
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Reviewed: April 15, 2024
Allison
United Kingdom11 Reviews2 helpful votes9.0“Great value Hotel with easy access to the Apollo and the City”- • Leisure trip
- • Couple
- • Standard Double Room with Free Hot Breakfast
- • Stayed 1 night
Nothing
Great Location, easy 10 min walk to the Apollo and access to the Tube if you want to go into the City. Hotel attached to a Weatherspoon's so always somewhere to go for a cheap drink. Hotel staff were exceptional friendly, room was clean and bed comfortable.
Stayed in April 2024
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Reviewed: April 15, 2024
Alice
United Kingdom20 Reviews6 helpful votes8.0“Great trip to London”- • Leisure trip
- • Couple
- • Standard Double Room with Free Hot Breakfast
- • Stayed 2 nights
- • Submitted from a mobile device
Very small thing but juice at breakfast would be nice cold
Perfect location for a gig at the Apollo and close to the tube to visit central London. Lots of shops and restaurants near by. Breakfast was delicious and lots of variety to choose from. We had everything we would need.
Stayed in April 2024
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Reviewed: April 14, 2024
Carole
United Kingdom1 review8.0Very Good- • Leisure trip
- • Solo traveler
- • Standard Double Room with Free Hot Breakfast
- • Stayed 1 night
- • Submitted from a mobile device
I'm vegan no hot food in the breakfast other than toast and beans
Brilliant location for going to Hammersmith apollo and also in to Central London
Stayed in March 2024
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Reviewed: April 12, 2024
Simon
United Kingdom2 Reviews9.0“Very happy”- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed and Free Hot Breakfast
- • Stayed 2 nights
- • Submitted from a mobile device
No draught lagar
Very good, comfortable bed clean and friendly staff
Stayed in April 2024
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Reviewed: April 11, 2024
Gabriela
Czech Republic2 Reviews1 helpful vote9.0Wonderful- • Business trip
- • Group
- • Standard Twin Room with Free Hot Breakfast
- • Stayed 2 nights
there was NO CHEESE for breakfast, not a single slice of cheddar to go on toast, only bacon or sausages...otherwise, it was all good. It's not that expensive to add cheese and ham, is it?
lovely rooms, good location
Stayed in March 2024
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Reviewed: April 9, 2024
Jenny
Australia2 Reviews8.0“Great hotel friendly helpful staff great location”- • Leisure trip
- • Family with young children
- • Standard Twin Room with Free Hot Breakfast
- • Stayed 7 nights
- • Submitted from a mobile device
No fridge
Staff very friendly helpful 😁
Stayed in April 2024
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Reviewed: April 9, 2024
Tamara
Croatia9 Reviews1 helpful vote8.0“Lovely weekend stay in London”- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed and Free Hot Breakfast
- • Stayed 3 nights
- • Submitted from a mobile device
We wish the floor tiles in the bathroom would be fixed as they were almost lifting under our feet when we were walking. The breakfast doesn’t offer much options. I would love to see some fresh fruit/veggies, waffles/pancakes, cheese or boiled eggs, but unfortunately there were none of these options.
We loved the location the most. It’s a nice part of London and the hotel is close to 2 underground stations which is super. The breakfast was ok, but could be better. We loved that they have an option to order vegan sausages. The staff was lovely and helpful.
Stayed in April 2024
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Reviewed: April 8, 2024
Sujit
United Kingdom13 Reviews6 helpful votes7.0“Nice clean hotel with bizarre parking policy!”- • Leisure trip
- • Couple
- • Standard Double Room with Free Hot Breakfast
- • Stayed 1 night
Outsourced parking. Their parking camera cannot add up. Apparently, it counts 24 hours everytime you drive in front of the camera. This is bizazare! You will have to pay 25 quid everytime you drive in within a 24-hour period. This is daylight robbery. Do not book the hotel if you are planning to drive there. Efferctively you are locked into the room once you drive there to check in. Not sure who is driving this draconian policy. But I have not seen this in other hotels owned by the same chain in London!
Nice location, clean hotel. Helpful staff.
Stayed in April 2024
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Reviewed: April 8, 2024
Yueh
Malaysia8 Reviews7.0“Hope the cleanliness can have improvement.”- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed and Free Hot Breakfast
- • Stayed 2 nights
- • Submitted from a mobile device
The room cleanliness is bad. The old carpet was not clean.
I like the hotel location is near Hammersmith line. And surrounding areas are restaurants & shopping mall. Luckily the bed & pillows are comfortable.
Stayed in April 2024
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Reviewed: April 7, 2024
Tibor
Slovakia4 Reviews8.0“Clean and good located, size of rooms realy small”- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed and Free Hot Breakfast
- • Stayed 6 nights
- • Submitted from a mobile device
Size of room
Location
Stayed in March 2024
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Reviewed: April 6, 2024
Jennie
United Kingdom1 review7.0“Hotel fine just let down by some staff and a poor area”- • Leisure trip
- • Family with young children
- • Standard Double Room with Sofa Bed and Free Hot Breakfast
- • Stayed 1 night
- • Submitted from a mobile device
Area around hotel very NOT nice. We were there for a max of 3 hours and saw a lot of undesirable, fighting, homeless and working girls. Would not like to return. Some of the staff (maturer lady and replenishment breakfast staff rude).
Clean, functional, good breakfast. Most of the staff were good. 8 min walk for tube.
Stayed in April 2024
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