116 Sussex Gardens, Westminster Borough, London, W2 1UA, United Kingdom
#822 of 1,071 hotels in London
Guests' ChoiceBased on 1561 hotel reviews
7.3Cleanliness
7.7
Comfort
7.5
Location
9.1
Facilities
7.0
Staff
8.5
Value for money
7.6
Free Wifi
6.9
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End of dialog contentReviewed: September 29, 2024
Lalaine
AustraliaWater was dripping from the ceiling of our room during rainy season in which needed to be fixed. Also, there was bed bugs .
Property was affordable.
Stayed in September 2024
Reviewed: September 28, 2024
Julia
New ZealandThe shower head is static so it was too high for me. This made washing my hair a little hard
The bed was very comfy. The room had everything we needed for a short stay. It was very quiet . The breakfast was yum and the staff were helpful
Stayed in September 2024
Reviewed: September 27, 2024
Kathleen
New ZealandLocation to tube and rail when you have big suitcases. Lots of choices at breakfast. There is a lift. Able to leave luggage for the day
Stayed in September 2024
Reviewed: September 19, 2024
Wayne
United KingdomCooked breakfast is just a sausage, egg and a swimming pool of beans.
Very near Paddington station. Proper town house, staff very polite.
Stayed in September 2024
Reviewed: September 18, 2024
Sébastien
SwitzerlandToo expensive...
Stayed in September 2024
Reviewed: September 16, 2024
Kitti
ThailandElectric Fan in triple room is not working properly.
My family has good Breakfast and especially meets friendly staff (miss. Lude). We plan to stay one night. Triple room is ok. We booked second night. Quadruple room is new and full furnished. Great location near PADDINGTON station and Hyde park for our morning walk.
Stayed in September 2024
Reviewed: September 12, 2024
Analisa
MaltaLocation is excellent with only a few minutes walk to Hyde Park, Buckingham Palace and Oxford street. The rooms were clean and breakfast was excellent.
Stayed in September 2024
Reviewed: September 11, 2024
Peter
United StatesNot their fault, but the toilet in my single room was right next to the wash basin, making it a tight space
The staff were so nice!! The free breakfast did come in handy on those long walking mornings. The rooms were clean too.
Stayed in September 2024
Reviewed: September 7, 2024
Gary
AustraliaRoom was very small
Great location, excellent staff especially kitchen staff
Stayed in September 2024
Reviewed: September 4, 2024
Geraldine
United KingdomRoom small and v v hot without open window but bed right by window so had to keep closed overnight Lots of things in room didn’t work: TV, some lights, sockets, etc. I wondered if it was a fuse so left msg at reception on check out
Location Always v polite, esp lovely gentleman who’s often at reception Clean Everything you need Given several recent reports of bed bugs here I was really worried but I checked room thoroughly and there were none
Stayed in September 2024
Reviewed: September 3, 2024
Carl
United KingdomSingle room could have been larger.
Location. Price. Good shower. Breakfast.
Stayed in September 2024
Reviewed: August 31, 2024
Paul
United KingdomNice breakfast room and perfect size full English breakfast - not too big. Great location, short walk from Paddington. Clean room with comfortable bed.
Stayed in August 2024
Reviewed: August 29, 2024
Donna
United StatesRoom was small but typical for London.
The 5 minute walk to Paddington station
Stayed in August 2024
Reviewed: August 27, 2024
Andrea
FranceThe wooden floors were making noise so if someone was passing by your room you were hearing them. It was not well insulated
The staff was really nice and helpful (especially the woman at breakfast) Location was good The hotel does the job especially for a short stay like mine
Stayed in August 2024
Reviewed: August 26, 2024
Mark
United KingdomI liked the location the facility and the staff was very helpful and the breakfast was very nice
Stayed in August 2024
Reviewed: August 26, 2024
Kobie
AustraliaEverything was ok.
The hotel was in a ideal spot and just what we wanted for our trip to see Taylor Swidt at Wembley stadium.
Stayed in August 2024
Reviewed: August 24, 2024
Sharon
United KingdomExcellent location, friendly staff , great breakfast
Stayed in August 2024
Reviewed: August 23, 2024
Amod
IndiaBath area is too small. Should change this to tub bath with shower for all rooms. Also try to add some AC rooms for summer vacation.
Location is Excellent. Very close to Paddington underground station. Room is small specially bath area. It's too small. Breakfast is very good. They serve typical hot English breakfast. People working here are very cooperative. Overall good hotel. Can think of visiting again.
Stayed in August 2024
Reviewed: August 22, 2024
Julie
United KingdomThe hotel was great value for money. At the price we paid we were very pleased with the standard. The staff were friendly and rooms comfortable and clean. Breakfast was basic but very good.
Stayed in August 2024
Reviewed: August 21, 2024
Mark
United KingdomHad to wait 40 minutes after check-in time for our room to be ready. Shower was unlit and not great.
Great location. Close to Paddington.
Stayed in August 2024
Reviewed: August 19, 2024
Paul
United KingdomNothing
Location,comfort
Stayed in August 2024
Reviewed: August 19, 2024
Christopher
JapanRoom was pretty hot, but I can’t really blame the hotel for that. Some bacon with breakfast would be nice! Otherwise, not too bad.
It’s cheap and cheerful. We stayed there last year the night before our flight so stayed there again as we knew what to expect. On another trip this year we stayed at the Norfolk, just round the corner, which was far nicer, but it’s also double the price. The Gresham is a great budget option. We’ll probably stay here next year too.
Stayed in August 2024
Reviewed: August 18, 2024
Buckingham
United KingdomFantastic location. Hotel clean and tidy. Great value for money.
Stayed in August 2024
Reviewed: August 16, 2024
Richard
United KingdomSome noise at night and the shower hose leaked a little
The room was modern and clean
Stayed in August 2024
Reviewed: August 5, 2024
Lesley
United KingdomNothing
Nothing
Stayed in May 2024
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