Reviews of The Gresham Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
116 Sussex Gardens, Westminster Borough, London, W2 1UA, United Kingdom
#820 of 1,070 hotels in London
Guests' ChoiceReview Score
Based on 1561 hotel reviews
7.3Score breakdown
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Cleanliness
7.7
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Comfort
7.5
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Location
9.1
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Facilities
7.0
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Staff
8.5
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Value for money
7.6
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Free Wifi
6.9
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Reviewed: May 12, 2024
Svetlana
Netherlands57 Reviews5 helpful votes8.0Very Good- • Business trip
- • Solo traveler
- • Standard Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nice hotel, good breakfast.
Stayed in April 2024
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Reviewed: May 10, 2024
Steve
Australia45 Reviews3 helpful votes8.0“Great location, staff were excellent would stay there again!”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 5 nights
Rooms were a little small but functional.
The staff were excellent and helpful. The breakfast team were always bright and welcoming!
Stayed in May 2024
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Reviewed: May 7, 2024
Colin
United Kingdom4 Reviews8.0“Good location with a variety of eating house within a very short distance”- • Leisure trip
- • Solo traveler
- • Standard Single Room
- • Stayed 3 nights
Not very much but what you could have supplied was a plug for the sink
The location was excellent for my planned itinerary. The room was adeqet but well maintained. Breakfast menu was varied , good quality and would satisfy most tastes. That's it.
Stayed in May 2024
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Reviewed: May 5, 2024
Beatrice
Lithuania16 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Breakfast was quite disappointing, so simple, no vegetables or fruits.
Location was perfect, rooms are really cosy, staff is friendly
Stayed in May 2024
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Reviewed: April 29, 2024
Jolanta
United Kingdom47 Reviews4 helpful votes7.0“Nice hotel”- • Leisure trip
- • Family with young children
- • Standard Triple Room
- • Stayed 4 nights
our view from the window
Breakfast was the same every day - continental plus, nice ladies asked if we wanted English breakfast or just eggs - there was a good selection and very nice service! The first-class location, very close to everything and plenty of opportunities to use public transport
Stayed in April 2024
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Reviewed: April 28, 2024
Senuś
United Kingdom77 Reviews9 helpful votes7.0Good- • Business trip
- • Solo traveler
- • Standard Single Room
- • Stayed 1 night
- • Submitted from a mobile device
Mattress was so soft, toilet didn't flush always, room tiny, floors creaky, instead of a proper duvet theres just a sheet and a blanket
Location and cleanliness
Stayed in April 2024
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Reviewed: April 26, 2024
Dan-catalin
Romania1 review1 helpful vote6.0Pleasant- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 3 nights
I should have been informed about the size of the room before making the reservation. It was small. And the worst thing was that I was not informed that the room is in the basement. I recommend calling ahead and asking for details. Even though we didn't spend much time in the hotel room, I wouldn't have booked it if I had known it was in the basement.
The location was excellent. Close to most major tourist spots. Close to Paddington where you have easy access in all directions by subway at a very good price with Google Pay.
Stayed in April 2024
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Reviewed: April 26, 2024
Trevisan
Italy1 review6.0Pleasant- • Leisure trip
- • Family with young children
- • Standard Quadruple Room
- • Stayed 1 night
- • Submitted from a mobile device
Unfortunately, our room was very cold.
The hotel was in a wonderful position, the owner very kind, breakfast was ok
Stayed in April 2024
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Reviewed: April 25, 2024
Gregory
United Kingdom10 Reviews2 helpful votes8.0“With breakfast included made it great value for money. All the staff were very helpful and friendly.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
We could have done with the duvet being bigger.
Value for money and location.
Stayed in April 2024
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Reviewed: April 25, 2024
Niels
Netherlands1 review6.0“It was okay, but i am not coming back”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast was okay, but a little simple. Wifi was very poor.
The beds were fine
Stayed in April 2024
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Reviewed: April 20, 2024
Aarefa
India1 review8.0“It was a memorable stay and we enjoyed it”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
Room size
Location was very nice, room was very small but everything else was fantastic
Stayed in April 2024
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Reviewed: April 19, 2024
Michal
Czech Republic24 Reviews4 helpful votes7.0Good- • Leisure trip
- • Solo traveler
- • Standard Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
Quite good! Very good price! Nice service.
Stayed in April 2024
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Reviewed: April 16, 2024
Louise
United Kingdom6 Reviews7.0“Good location but some upgrades would be good.”- • Leisure trip
- • Family with young children
- • Standard Quadruple Room
- • Stayed 1 night
- • Submitted from a mobile device
Beds were very uncomfortable, beds only had sheets with no duvet.
Good location, 5 minutes from Paddington.
Stayed in April 2024
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Reviewed: April 12, 2024
Sam
United Kingdom1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing negative to say - we had a lovely stay with friendly staff.
Lovely stay with good breakfast - great location for all the tourist attractions in Central London and beyond.
Stayed in April 2024
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Reviewed: April 9, 2024
Niki
Belgium13 Reviews4 helpful votes8.0“Excellent location, horrible beds”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 4 nights
The beds were very uncomfortable, you could feel every spring in the mattress
Location was perfect, very close to the Paddington station. Not a lot of choices for breakfast but we liked the English breakfast. A lot of nice restaurants in the neighbourhood
Stayed in April 2024
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Reviewed: April 7, 2024
Christine
United Kingdom21 Reviews7 helpful votes8.0“Been here before and will come again but not the best this visit!”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Room location was quite noisy - one of the windows overlooked the stairs down to the breakfast room!
We didn’t have breakfast
Stayed in April 2024
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Reviewed: April 7, 2024
Robert
Germany76 Reviews13 helpful votes8.0“Good enough option to stay for two or three nights”- • Leisure trip
- • Family with young children
- • Standard Quadruple Room
- • Stayed 3 nights
The second bed in the family room was not ok and should be replaced.
The location between Paddington Station and Hyde Park was perfect to start exploring London. Good restaurants around the corner.
Stayed in April 2024
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Reviewed: April 1, 2024
Xxczzyxx
United Kingdom2 Reviews7.0“Great little stop gap”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Fairly central to all attractions
Stayed in March 2024
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Reviewed: March 29, 2024
John
United Kingdom8 Reviews7.0“Stay at hotel was what was expected.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Small room. Tv chanel choice a bit meag.
Good breakfast. Great location.
Stayed in March 2024
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Reviewed: March 29, 2024
Judith
United Kingdom2 Reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Standard Quadruple Room
- • Stayed 3 nights
- • Submitted from a mobile device
Room could have been a bit warmer.
Friendliness and helpfulness of staff. Cleanliness of room.
Stayed in March 2024
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Reviewed: March 12, 2024
Andrew
United Kingdom40 Reviews2 helpful votes8.0“Perfect for our needs”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Location, friendly helpful staff
Stayed in March 2024
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Reviewed: March 11, 2024
Smaranduta
Romania33 Reviews4 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Standard Triple Room
- • Stayed 3 nights
- • Submitted from a mobile device
Sincerly the expected room was fare as per pictures, but there are some things that i think guest should be aware: 1. Bathroom - the smallest bathroom i've ever seen (1mx2m) different from what we've booked (pictures were showing another bathroom from a different room i assume 2. Breafast - Same each morning (English breafast) - some gem and butter + cheddar cheese. 3. Rude personal on Breakfast - while getting closer to 10:00 (during weekend ending program) - the lady set next to you expecting to finish and even asks you to leave the place before ending. I agree with schedule but i think at least to leave guests enjoy their breakfast within agreed timeframe, not being rushed out 😟
Close to Paddington Station therefore close to any connection or even walking distance to known attractions.. Nice receptionist they've helped with providing EU adapter 😊
Stayed in March 2024
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Reviewed: March 10, 2024
Frank
United Kingdom30 Reviews4 helpful votes6.0“Good Location”- • Business trip
- • Solo traveler
- • Standard Single Room
- • Stayed 1 night
- • Submitted from a mobile device
Room On 4th floor, really pokey.
Great Location and Price.
Stayed in March 2024
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Reviewed: March 10, 2024
Frank
United Kingdom30 Reviews4 helpful votes8.0“Perfect location for Paddington Station and access to wider London.”- • Business trip
- • Solo traveler
- • Standard Single Room
- • Stayed 1 night
- • Submitted from a mobile device
It’s not the ritz, but you get what you pay for.
Great location for Paddington, I had a ground floor single room, which was a good size, considering the price.
Stayed in March 2024
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Reviewed: March 8, 2024
Kiri
United Kingdom4 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Triple Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nice and clean, staff friendly.
Stayed in March 2024
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