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  5. Reviews of KM Hotel

Reviews of KM Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

7 Richmond Place, Edinburgh, EH8 9ST, United Kingdom

#111 of 172 hotels in Edinburgh

Guests' Choice

Review Score

Based on 1585 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    9.0

  • Facilities

    8.3

  • Staff

    9.3

  • Value for money

    7.7

  • Free Wifi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 8, 2025

    8.0
    UK trip spring 2025
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    No lift is available. Some noise is coming from the nearby truck loading area.

    Very clean and very close to all attractions. Helpful receptionist. The breakfast was v good with variety and good quality.

    Stayed in April 2025

  • Reviewed: April 6, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The hotel staff are extremely helpful. Thanks to everyone, especially the receptionist. I will never forget her help.

    Stayed in April 2025

  • Reviewed: April 2, 2025

    7.0
    Good
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights

    Just would have been good to know that there was no lift and the noise in the rooms from the windows made sleeping tricky.

    Staff, location and breakfast.

    Stayed in April 2025

  • Reviewed: April 1, 2025

    8.0
    The male staff were really helpful, they couldn’t do enough to help.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The only downfall is the location and because we had a room at the front we had traffic coming down the rd at all hours and with it being a cobbled street the noise was heard even with the window closed. Also on the 2nd floor with the window open you were often smelling smoke and weed from visitors to the hotel and passers by .

    Stayed in April 2025

  • Reviewed: April 1, 2025

    8.0
    Lovely comfortable hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Draughty window & noise of doors closing

    Very accommodating & lovely staff

    Stayed in March 2025

  • Reviewed: March 28, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Tere is no elevator, what is clear from the description and it is nothing to fix just you have to count with it. The breakfast for me was lacking healthier options and fresh fruits and vegetables. (There were some fruits but I think they were canned what is strange to me 🤷‍♀️).

    The hotel has a good location, the room has everything what you need. The staff is frendly and can give recomendations or directions (we asked about the public transportation). I didnt find it noisy (saw it in other review) we were at the top floor.

    Stayed in February 2025

  • Reviewed: March 23, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bit pricey

    Nice staff

    Stayed in March 2025

  • Reviewed: March 19, 2025

    9.0
    Enjoyable stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing that warrants mentioning

    The bed was so comfortable, good location with lovely restaurants and bars nearby

    Stayed in March 2025

  • Reviewed: March 19, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bed was super comfortable, tea, coffee and biscuits replenished every day, turn down every day - unexpected perks! Staff were lovely, very accessible, very quiet area, close to all main attractions, lidl around the corner, ease of check in and out.

    Stayed in March 2025

  • Reviewed: March 19, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The only downside was the noise (especially on evenings) from the newrby lidl shop, as the hotel is located behind.

    Great modern hotel in the heart of old town of Edinburgh! Great, friendly staff always willing to help. The room was very clean, and even is tiny room it was functional. The tea/coffee facilities in the room were a lovely addition!

    Stayed in February 2025

  • Reviewed: March 18, 2025

    9.0
    A really good place to stay in Edinburgh for a night or two
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The heating didn’t work which was fine at night but I would have liked some heating in the morning.

    Location, comfort, quiet

    Stayed in March 2025

  • Reviewed: March 15, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Only thing I would say is that the noise of the deliveries for the shop round the back at 7am woke you up. Other than that, great place to stay

    Room was nice and clean. And decor was aesthetically pleasing

    Stayed in March 2025

  • Reviewed: March 10, 2025

    7.0
    One of my best experiences
    • Business trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The cleaning could have been better. The rooms should be vaccumed daily.

    Very friendly, accommodating and helpful people especially at the front desk. Great location. Plenty of places to eat nearby. Close to all the attractions. Even Leith is close by.

    Stayed in March 2025

  • Reviewed: February 27, 2025

    9.0
    Fantastic stay for my needs.
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights

    My window was facing the street and had noise from early morning deliveries. There was a draft from the window even though I had ensured that the windows were closed. No specific area for smokers outside - by this I mean that there were no wall receptacles for disposing the smoked butts.

    Excellent staff at reception. Checking in was very smooth. Going up to the room was OK as I did not have much luggage. However, would have struggled with heavy suitcases as there was no lift. The room was very well presented in a small area but well proportioned. The wall mural was fantastic depicting the grandeur of Edinburgh. I was there for an examination and had a little difficulty in spreading out with my material, but it was manageable. Even though I had to go next door for my breakfast, the room was fantastic. A small issue when I went in towards closing time and I had to order my breakfast rather than using the buffet. However, the staff were brilliant and delivered the breakfast requested. Check out was very smooth and would like to commend the reception staff.

    Stayed in January 2025

  • Reviewed: February 27, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location, friendly staff

    Stayed in February 2025

  • Reviewed: February 26, 2025

    7.0
    Clean and comfortable, but very noisy
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The courtyard at the back was so incredibly noisy that I could not sleep at all. There is what looks like a supermarket delivery van depot in the small back courtyard, so there is often vehicles coming and going. And there is the constant sound of what sounds like a very loud generator. The bathroom also does not have a door that closes properly. It just has an opaque (effectively see-through) glass sliding door, meaning that there is no real privacy in the bathroom.

    The room is exactly like the picture, and was very clean and comfortable.

    Stayed in February 2025

  • Reviewed: February 23, 2025

    9.0
    Overall a brilliant hotel which we would recommend. We would stay here again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The only negative is the noise outside from Lorrie’s reversing into the loading area. Very loud in the early hours each day.

    Very friendly staff, lovely clean rooms. Compact rooms but immaculately clean and tidy.

    Stayed in February 2025

  • Reviewed: February 19, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 7 nights

    Great little hotel in walking distance to Old and New Town, incredibly friendly and efficient staff, excellent breakfast buffet!

    Stayed in February 2025

  • Reviewed: February 17, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Noise from outside courtyard - a constant whining noise (air conditioning unit?)

    Central, clean, friendly staff, comfortable bed, good refreshments tray.

    Stayed in February 2025

  • Reviewed: February 17, 2025

    9.0
    Great service friendly staff central locationn
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    A lift is the only thing lacking.

    Breakfast was excellent delighted to see Haggis on the menu. First time having it delicious. Location was very central.

    Stayed in February 2025

  • Reviewed: February 16, 2025

    9.0
    Comfortable, convenient with great staff and an excellent breakfast.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The window didn't shut properly which made the room a little cold on arrival and also let more sound in. I think the latch is loose

    Very comfortable bed. Compact but well laid out room. Friendly and helpful staff. Delicious breakfast.

    Stayed in February 2025

  • Reviewed: February 14, 2025

    9.0
    Absolutely recommend
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Literally just that the shower doesnt have a door so the floor gets a bit wet but we barely noticed it

    Fantastic value for money, beautiful view of Arthurs Seat from the top story. Bed was very comfortable, room very spacious. Had complementary tea and biscuits very lovely. Shower is unreal, very relaxing. Radiator is good nd works well. Location is very good and we found it safe. Staff were lovely

    Stayed in February 2025

  • Reviewed: February 14, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Helpful staff. Extremely comfy bed. Fab breakfast, lots of choice on offer. Fabulous value for money. I would definitely stay here again

    Stayed in February 2025

  • Reviewed: February 13, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The noise from the fan from shops behind the hotel (obviously this isn't the hotels fault

    The hotel was clean, staff were lovely and helpful.

    Stayed in February 2025

Showing 1 - 25

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