Good waiter service and good communication skills

Bacon, egg, sauvages and toast and tea

Stayed in February 2023

Room was very dated smelt off dampness and wasn't very clean we didn't stay that's how bad it was

Just the location

Stayed in February 2023

small room

great location,

Stayed in February 2023

Rooms are a little small and the shower is very cramped

Very friendly and helpful staff with a wonderful location overlooking the bay. Easy walk into the town centre and all local facilities.

Stayed in January 2023

the staff are super sweet and helpful.

Stayed in January 2023

The check in was soulless The room was cold and the beds were like camp beds and the duvets very thin and poor. The towels were like tea towels. We didnt have breakfast and wouldnt have paid extra

Nothing

Stayed in January 2023

A kip

The worst hotel I ever stayed in I had stayed previously and I was freezing cold as the quilt was as thin as a sheet slept with my clothes on as no heating what so ever 3 weeks later it was 10 pm at night couldn't get another hotel I booked again but asked for a proper quilt stated I was freezing last time I stayed there the guy grumpy old got went and got a throw over and again had to wear clothes on.in bed never again it looked manky old and unkept for decades a hostel would be better and such a lovely location £50 not a lot for a room. But at least put on the heating if u put homeless folk in there the council would move them

Stayed in December 2022

The hot water tap on the hand basin seemed to be faulty as there was barely a trickle coming from it with the tap fully open.

Friendly staff and the free parking. I am sure the view would have been quite nice, but it was dark when I arrived and dark when I left.

Stayed in December 2022

We found the musty smell unbearable and found another place to stay

very nice location and view

Stayed in September 2022

Paper thin walls and lots of noise disturbance from the bar or the kitchens downstairs. Room freezing cold and only a thin summer duvet provided, so got no sleep whatsoever. Whole place in dire state and desperate need for complete refurbishment. Staff disinterested in their roles. Wasn't even asked about how my stay was, they were more concerned with continuing their conversation.

Handy location for the ferries

Stayed in December 2022

I really liked the location the room was very nice with a 1950s kinda feel to it with a nice view over the bay. easy access to the beach and a nice bar with a good range of drinks. the staff were really really friendly and helpful would go again

Stayed in December 2022

slightly smoky smell

great position, free parking

Stayed in November 2022

Nothing.

Close to town and ferry.

Stayed in September 2022

Nothing.

Friendly, helpful.

Stayed in November 2022

loved everything.

I just love the hotel, the staff are amazing. everyone makes you feel so welcome. can’t wait for my next visit.

Stayed in October 2022

Our booking at the Lancaster Hotel was a last minute thing as we arrived in Oban early. I had read various comments before booking which were a bit mixed but glad I went ahead with the booking. It is an old fashioned hotel there is no doubt and it is a little tired but its charm makes up for it. It was not expensive, the breakfast was generous and the staff welcoming. Our room had a wonderful view of the bay and we could walk along the seafront and quite easily into the town. I am glad we stayed. I think it is most under rated and it is charming. We wish them well.

Stayed in September 2022

extremely helpful staff

Stayed in October 2022

the location, the breakfast, the smiles on the staff’s faces, the history of the place

Stayed in October 2022

The rooms are small and the furniture is very old. Very poor light. If you are a girl and try to ware makeup forget it. The light is impossible. You can't do any makeup in the room or bathroom.

The location is great very close to Oban Town center. The hotel has a small free car park. Also they accept pets. The hotel reception staff Cameron is an amazing guy. Very friendly and very helpful.

Stayed in October 2022

One of the mattresses was so uncomfortable that it had to be replaced.

The staff and location

Stayed in October 2022

Room far too hot for a dog,and me! Nobody's fault, room above boiler room and pipes comin up through the room and laundry below too. Just unfortunate we were given that room!

Stayed in October 2022

cleanliness

nothing

Stayed in August 2022

The bedroom, decoration on a par and older than with my 1982 bedsit, ancient tatty furniture. Sliding door to the tiny en suite. Ancient shower smelling of damp. Inadequate heating. No shampoo provided, no hospitality biscuits - both outrageous at that price. Fruit juice for breakfast left in glasses on the table covered rather weirdly with cling film as opposed to poured straight from the fridge. The whole hotel looks tatty, rundown and needs complete redecoration for this millennium or one massive price reduction. At £65 a night or below we might have found the experience amusing.

The sea view although it was raining most of the time. The staff were very friendly and helpful but absolutely up against the condition of the hotel.

Stayed in October 2022

Mattress could be a bit more comfy

Most friendly welcoming staff. Great fun in the bar with live music.

Stayed in October 2022

facilities closed

clean, simple, dog friendly

Stayed in September 2022