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Reviews of Lancaster Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Esplanade, Oban, PA34 5AD, United Kingdom

#27 of 27 hotels in Oban

Guests' Choice

Review Score

Based on 1562 hotel reviews

6.1

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.5

  • Location

    8.8

  • Facilities

    5.9

  • Staff

    8.0

  • Value for money

    6.6

  • Free Wifi

    4.4

Verified guest reviews from real Bookers

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Showing 451 - 475

  • Reviewed: September 17, 2024

    3.0
    An uncomfortable stay, the place is in dire need of updating.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Things in the Room were falling apart, mattress uncomfortable, tv wouldn’t work. Did not look like the room we had booked. Very disappointed in the interior.

    The location was ideal, view from the dining room was lovely, and the staff were friendly and helpful.

    Stayed in September 2024

  • Reviewed: September 17, 2024

    3.0
    Disappointing, especially for the price I paid. I could Not, in all conscience recommend the Hotel t
    • Leisure trip
    • Solo traveler
    • Quadruple Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    The Hotel is in dire need of a complete refurbishment. The room had a Huge crack along the ceiling. The curtains were hanging from the rail & not secured properly. The furniture was very old & needed replacing, as did the carpet. The shower was very small & difficult to get into as the door nearly touched the toilet!!!

    The staff were extremely friendly & helpful.

    Stayed in September 2024

  • Reviewed: September 17, 2024

    2.0
    Poor
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    General appearance down at heel No toiletries Bed uncomfortable Shower very small Felt unclean

    Pretty outdated ,bare light bulb in bedroom ,shabby toilet,no toilet roll Police called as drunks had fallen out in bar We felt grubby ourselves !! Receptionist was really nice though,very helpful

    Stayed in August 2024

  • Reviewed: September 16, 2024

    1.0
    It was an experience I would not want to repeat and will not be going back
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Shower and toilet in a cupboard size room. Sink in the bedroom. Worn carpet. Broken floorboard. Retro wall heater. In desperate need of refurbishment.

    Staff were friendly. Bed was ok. Shower and toilet were in a cupboard. Good views to the sea. Room very much in the 80s. Needs a lot of modernisation. Sink in the bedroom.

    Stayed in September 2024

  • Reviewed: September 16, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Single Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Great staff and location

    Stayed in August 2024

  • Reviewed: September 14, 2024

    4.0
    The hotel was dirty and falling apart
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything

    Nothing

    Stayed in September 2024

  • Reviewed: September 13, 2024

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel was sadly in dire need of investment. The lounge furnishings could do with replacement. The bedroom furniture could have been bought in a jumble sale back in the 1970s. The ceiling was painted karkie. The carpet was in a poor state. There was a sign about carbon monoxide monitoring. The room was tiny. The room probably hadn't been dusted in a long while. The bathroom was even smaller and in a worse state. The evening meal was really basic, though cheap. It certainly wasn't worth the cost per night.

    The staff were very friendly and knowledgeable about the locality. The location was perfect.

    Stayed in September 2024

  • Reviewed: September 12, 2024

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything! Abysmal booked for two nights, only stayed one.

    Terrible breakfast location of hotel not too bad.

    Stayed in September 2024

  • Reviewed: September 12, 2024

    8.0
    Good stay at begining of holiday.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location friendly and good price

    Stayed in August 2024

  • Reviewed: September 12, 2024

    8.0
    Great location
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing bad about the property. Wi-Fi limited, but we knew that at the time of booking.

    Very clean throughout, lovely bar and conservatory to sit with drinks.

    Stayed in September 2024

  • Reviewed: September 10, 2024

    10
    Quite end of the bay, and well priced.
    • Leisure trip
    • Solo traveler
    • Single Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    A wee bit tired, but still clean and comfortable. I would stay again.

    Located at the less busy north end of the bay, and has parking facilities. Really well prepared breakfast- order the night before. Good size room, and well priced.

    Stayed in September 2024

  • Reviewed: September 10, 2024

    4.0
    If nowhere else is available that'll do, but 1 night was enough.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Everything.

    The hotel is very 'tired' and in need of major investment. The room was clean, but jaded and everything about the place was run down. We only stayed there because there was nowhere else available.

    Stayed in September 2024

  • Reviewed: September 9, 2024

    8.0
    Comfortable and reasonably priced
    • Leisure trip
    • Solo traveler
    • Single Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    it's a traditional old-timey Seaside Hotel with no frills but perfectly suitable for a couple of nights. The girl on reception was nice, the bed was clean and comfortable. I had a lovely view of the water. No complaints.Would return!

    Stayed in September 2024

  • Reviewed: September 9, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Single Room with Sea View
    • Stayed 7 nights
    • Submitted from a mobile device

    The stairs are quite steep and difficult to carry bags

    The staff were very helpful. I got into some difficulties and they were so happy to help me sort out my problem.

    Stayed in September 2024

  • Reviewed: September 8, 2024

    4.0
    I wont be coming back.
    • Leisure trip
    • Solo traveler
    • Twin Room
    • Stayed 3 nights

    I cut my foot on a protruding screw in the bathroom door threshold. Other guest smoking weed and stinking my bathroom out. I was moved to another room that also had a protruding screw in the bathroom threshold, but to the side ( not so dangerous). Both rooms were very dated and in need of a re-furb'. There was a sink in the bedroom but not in the bathroom. The tap washers needed replacing on both taps. Apart from the Breakfast I was glad to get out.

    The breakfast was excellent.

    Stayed in September 2024

  • Reviewed: September 1, 2024

    8.0
    Pleasant stay. A pleasant stay with great breakfast and views from the dining room, however very dated throughout and a
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very tired looking inside. Bathroom ceiling and wall needs repainting. Only one bedside table when there was space for two. Hardly ever saw any staff on reception. Left hotel without being able to say good-bye or be greeted by a member of staff.

    Proximity to town centre and ferry terminal, breakfast/dining room views and the breakfast. Good pressure shower.

    Stayed in September 2024

  • Reviewed: September 1, 2024

    9.0
    Great Stay
    • Leisure trip
    • Couple
    • Twin Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    There was nothing to dislike. Yes, it's dated and a bit tired but exceptionally clean and comfortable.

    We liked the setting and getting a terrific sleep. The quality of breakfast and the happy, attentive staff.

    Stayed in August 2024

  • Reviewed: September 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room a bit dated, adequate for one night, but could do with modernising.

    Easy to find. Free car park. Friendly staff. Good breakfast.

    Stayed in September 2024

  • Reviewed: August 31, 2024

    3.0
    Very disappointed
    • Leisure trip
    • Couple
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our room was not very nice. The toilet didn't flush, the shower was very hot & the hot water tap didn't work to wash our hands. Also, the corner shelves were not sturdy, and the lamps kept falling over.

    The common areas were very nice.

    Stayed in August 2024

  • Reviewed: August 29, 2024

    1.0
    Not recommended.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    No lift, steep steps to upstairs room. Heater doesn't work, TV doesn't work, shower room drainage doesn't get drain, almost get flooded, wifi never worked when being told only ground floor lounge, but didn't work at Lounge srea either.

    Worst accommodation, never recommend to anybody,l. Unfriendly, nothing work.

    Stayed in August 2024

  • Reviewed: August 29, 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room smelt moldy, the bathroom had mold on the ceiling. The stairs were steep an narrow, the doors were heavy and stiff so getting luggage to the room was a real issue. Very tired and unappealing in general.

    Location and parking were good, breakfast was good.

    Stayed in August 2024

  • Reviewed: August 29, 2024

    8.0
    Delightful and helpful staff and bed and room comfy
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The property itself was fine

    The staff were delightful and very helpful when I needed support

    Stayed in August 2024

  • Reviewed: August 29, 2024

    9.0
    Was made welcome and all staff attentive. Short walk into centre of Oban but that is not a problem.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Slightly more up to date furniture would be good,but everything was clean and tidy.

    Had to give time for breakfast and our order. It was served just minutes after you sat down. The breakfast was lovely. Beds were very comfortable,just what you need after being out for the day. Staff very welcoming and you were never ignored.

    Stayed in August 2024

  • Reviewed: August 28, 2024

    8.0
    We enjoyed our stay it was comfortable
    • Leisure trip
    • Family with young children
    • Twin Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Maybe put sink in bathroom

    Everything was good happy with room and breakfast

    Stayed in August 2024

  • Reviewed: August 27, 2024

    1.0
    Awful experience which has made me wary of using booking.com again if this is what you advertise as accommodation. If it
    • Couple
    • Basic Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was extremely dated and in needs to be completely renovated. The smell was awful, didn’t get any sleep as all I could feel were the springs of the bed sticking into me. The noise of the plumbing was awful and the walls are so thin you could hear the people in the next room get into bed. The bedroom furniture looked like it had come out of a skip.

    Nothing

    Stayed in August 2024

Showing 451 - 475

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