Carparking even disabled was across 2 roads and drop off area was closed so if unable to walk far this was terrible. Also not good for carrying luggage.

Breakfast we had a grab and go bag as needed to leave early. Which was great

Stayed in December 2022

The heating being on all night was too warm and noisy

Stayed in December 2022

ok nice

Stayed in December 2022

Swimming pool was very cold and there wasn’t much choice on the menu evening menu

Breakfast was good with plenty of choice and location for lap land UK was ideal. Price was very good to what you would normally pay during the summer

Stayed in December 2022

The pool did not open until 4pm, thus being the most disappointing aspect of our stay

The themed rooms, breakfast good

Stayed in November 2022

Food was very average. Fine for kids as they are more interested in everything going on around them, but wouldn't pay to eat in-house had we had a car to go into central Windsor where there are many more options. Coffee at breakfast was disappointing!

Super friendly staff! Lego everywhere to keep little ones amused anywhere you go. Treasure hunt in the room was a great touch! The pool was great fun. Evening activities kept kids entertained. Outdoor play area was also good to have. Location was good, 15 mins on the bus from right outside to central Windsor which was handy as the park was closed during our stay. Would definitely stay again!

Stayed in November 2022

The evening food in the bar - wasn’t great, I ordered a salad and it wasn’t fresh, it was limp and you could see the cucumber was dried out. I did mention this and they offered a drink.

The entertainment staff were brilliant!

Stayed in November 2022

Dinner was very poor.. poor selection, very expensive and not very nice at all. Fish fingers and chips tasted like oil, curry and rice was so dry and bland, kids pasta was so bland. Service was slow and atmosphere in restaurant very disappointing, almost felt like a waiting area!

Breakfast was good considering a freebie, scrambled eggs were cold but daughter loved the pancakes and the kids continental breakfast was perfect, rooms were lovely, staff very friendly and helpful and lovely facilities . The hotel is beautiful for children, very nicely thought out.

Stayed in November 2022

Perfect the children were so excited when they saw a treasure hunt in their room. Was wonderful considering the park is closed to still have such wonderful touches.

Stayed in November 2022

Breakfast was rather small and cold Swimming pool changing rooms were very dirty and no soap anywhere. The room was noisy

The themed pirate room with the treasure map and lego for the kids. The reception area where kids could play with lego

Stayed in November 2022

The staff all seemed stressed and unhappy at times, swimming pool was fully booked and lots of kids stomping and screaming next door/in the corridor quite late at night

It was amazing for the kids, they loved it!

Stayed in November 2022

The food.

Child curious Felt safe Beautiful Clean

Stayed in November 2022

Room was great lovely and clean, mattress on the double bed wasn’t the most comfortable, we got to the hotel about 8pm but there was no restaurant open or anyway of getting room service? we had to go and find takeaway, which seems crazy.

hotel is great for kids!! the boys absolutely loved the pirate themed room, they had to guess the clues to get a prize!! and they loved it!!

Stayed in November 2022

We felt the food was a little on the expensive side, and there was nowhere else nearby to get food instead. The customer service of staff in the skyline bar was mixed - a young man who did not seem interested in his work and got our food order wrong. A female employee rectified the situation soon after and gave our toddler his meal free as it had been forgotten about which we felt was great customer service.

Beautiful rooms and swimming pool was fantastic. The pool was showing as full online But I emailed customer service and they were amazing and got us straight in! Lovely little touches such as treasure hunt in the rooms! Front desk and shop staff were excellent.

Stayed in November 2022

Couldn’t get a session in the pool area.

Breakfast was good. Vegan options. Loved the free gifts for the children. Lanyard and poppers. Little outdoor area for kids to play when the park is closed. Few activities planned throughout the day by the hotel.

Stayed in May 2022

didn’t enjoy the restaurant experience, very expensive and not a great menu. service very average.

Great room, obviously tons of Lego to play with, nice little swimming pool, made our day in Legoland extra special

Stayed in May 2022

Nothing

The newness and the cleanliness of aravilla

Stayed in April 2025

Shocked by our experience at Legoland Windsor. Paid for an extra night and were placed in a room with overpowering paint fumes – our child ended up with a sore throat, and I had a headache. On top of that, we were charged three times for a room that was already prepaid and told to wait 5–10 days for a refund. The night Duty Manager lacked any customer service, and we were misquoted on the room price for the extra night. Absolutely unacceptable from a family brand. We won’t be returning to the UK Legoland.

Stayed in March 2025

See above in like comments . Really poor breakfast given opportunity. Lack of real UK beer. Awfull coffee.

The room was fine. The cost to us , for a working stopover was great value for the quiet room , proper shower & easy parking. But the breakfast was miserable. The cheapest catering items. And the coffee was diabolical being weak, warm & tasting of bricks, the real ones of clay etc. And what planet do the alien mushrooms & weird eggs come from ? Ditto the not orangery orange juice . Breakfast in the price does no favours for the disinterest given to sourcing good ingredients . Why not buy local produce and showing it off with pride?. Also the UK drinks beer , not lager . Go get a good ale. Disneyland Florida sells 'old speckled hen'' don't you know.

Stayed in March 2025

Food in the hotels was terrible.

Theme

Stayed in March 2025

We loved everything!

The lodge was amazing! We loved the location and all the little touches. My son loved the starry nightlight and the cabin was so comfortable. Really magical with the woodland creatures and such a peaceful setting.

Stayed in February 2025

One of the restaurants was closed so had to go to the main restaurant

Great rooms

Stayed in November 2024

The extra details for children. Going into our pirate themed room, the children had to solve a series of clues to unlock a chest for their presents. This is something we never knew Bout and it was an added bonus. My children loved it. The playroom is HUGE, my children didn't want to leave

Stayed in December 2024

Nothing

Could not fault this trip. The facilities at the hotel were so much more than we were expecting. The staff went above and beyond. The entertainment was great.

Stayed in December 2024

Check in could have been a little earlier but was fine in the end

The pool, the breakfast, the location and the staff. The manager opened the shop back up for us one evening so we could get some chocolate to go with a hot cuppa after wandering around Windsor Great Park Illuminated. Thank you so, so much Even though the theme park wasnt open, staying over is always a treat

Stayed in November 2024