No Bath Mat

Clean and location

Stayed in August 2024

Everything was great

They thought of everything you may need

Stayed in July 2024

Excellent stay wonderful caravan in excellent location. Immaculately clean and little extras were a lovely touch.

Stayed in July 2024

Clean and tidy. All the essentials were included. Clear information/conversation with owner on everything.

Stayed in June 2024

The TV signal was up and down but not much can be done with that.

Loved the property and the site was so quiet at night. Really well kept surroundings and a stunning caravan with everything you need for your stay. Great communication for the booking! Fully recommend. We will be coming back xx

Stayed in June 2024

Could do with more cooking utensils like tongs and spatula.

Very clean caravan , even though we booked the same day and travelled down within an hour of booking , we got communication from the owner telling us the code and where to find the keys . Even communicated to us afterwards asking if we enjoyed our stay.

Stayed in May 2024

We weren’t there long enough to identify if there were any problems, other than the TV signal being erratic.

The directions and instructions were very clear and everything worked as it should. It was a particularly chilly weekend so it was great to have effective heating and hot water.

Stayed in April 2024

If I had to pick on something it would be the tv signal kept going in and out but other than that everything was brilliant!

The caravan was nice and clean and close to the beach. The caravan had lots of little extras like tea and coffee, shower gel and shampoo! Even a packet of custard creams!

Stayed in April 2024

Just over an hour before our arrival we were told that the caravan was having issues with the internet and we were told we’d have to use a personal hotspot for the WiFi, when we got to the caravan there was a Tplink mifi box so we put in the password and found that it wasn’t fit for purpose when I tested the download/upload speeds we were getting between 4/5 mbps download and same upload speeds, when I messaged Helen and told her about the wifi speeds she messaged me back and said That she’d rang EE up and they haven’t had any issues! So I didnt say anymore about that because the issue was the little Tplink box they’re old technology and aren’t fit for purpose in this day and age if you’re renting out a caravan you really should have access to the internet whether it’s work related or just using the internet for everyday things. If I knew that I’d have to use a personal hotspot I wouldn’t have chosen that particular caravan, the WiFi was an issue the van wasn’t clean it was dusty the bin smelled of vomit but when I messaged Helen she replied straight back to say she’d just cleaned it!! The Gas fire didn’t Work and it was cold and when my fella who’s familiar with those gas fires looked behind the front the dial was set at the very minimum setting which is 1 and it goes up to ten. Helen said that I could find extra bedding in the spare bedroom and that was 1 single duvet !!!. The curtains had multiple moth holes in them and were too short for the window so at night the street lighting is bright and the curtains are not black out ones. On the whole I would not consider staying here again.

It was dog friendly and the caravan park was conveniently placed but that was about it.

Stayed in July 2024

The van!!! It was filthy, the inside bin stank (not cleaned), so dusty,damp, the curtains had holes which had been chomped away by moths, marks and scuffs on the walls, the oven was dirty and very worn, the cooker hood was greasy and dusty,the cooking utensils had seen better days and were not clean. The fridge didn't appear to be working and was smelly, clearly in need of replacing. Food stuffs,condiments,coffee etc were out of date. The worn leatherette sofa had a botch repair job ( which she tried later to suggest we had done 🤣- see photo )Ironically as we were only staying 2 nights we were going to just ignore these problems but what happened next and the owner's response made us tell her and booking.com and we felt obliged to let others know through this review so as not to to be in the same position we found ourselves in. The heating/hot water was not working. The owner said it couldn't be fixed. The solution offered by the owner was to boil the kettle to get a wash and sleep in the lounge area with the fire on ( the fire didn't work and was so very dusty!). Or she said go and 'll refund you the second day as long as you leave tonight.So uncaring.We decided it would be better to talk to her rather than messages but this was to no avail as she was defiant, unfriendly,repeated that you can get a wash with the kettle water ," it's hardly the end of the world" she said. Not really the same as getting a shower after a long drive and having been at work! FYI the phone number listed for them is a french number!! Needless to say we left that night,informed booking.com and they looked after us brilliantly. The owner immediately reneged on giving us any money back and even wanted to make an additional charge for our dog,despite us having made that clear in the booking.In fact it states that it is a dog friendly property!

It was a great caravan park ( Tingdene Park- the owner told us the wrong place; not helpful when you're driving in the dark and rain!!!). There are loads of caravans and chalets to hire (cheaper incidentally) here. The park is really near to the beach. The park staff are so friendly and helpful and couldn't believe the horrible treatment we received from the van owner.The park maintenance man really wanted to help us but couldn't as it was privately owned and 'they can be very difficult if we try to help.' Such a nice guy and the bar/restaurant girl was so friendly.

Stayed in April 2024

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in July 2024

There are no comments available for this review

Stayed in June 2024

There are no comments available for this review

Stayed in July 2024

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in September 2023

There are no comments available for this review

Stayed in August 2024