Stated above. Just needed additional lighting.

I have stayed at the Millenium before and the stay was enjoyable as usual. Staff was very cordial and accommodating. Location is very favorable being in South Kensington; access to the Glouster Road Underground is also of benefit. My room was comfortable. Only complaint would be that there is need for a desk lamp for additional lighting and charging capability. Would recommend the Millenium and would stay there again.

Stayed in January 2025

The overall look of the hotel is somewhat dated. It needs a make over and a really good clean. The overall decor reminded me of an eighties indian restaurant. The breakfast had quite a good choice but the eggs needed to be cooked for longer and it would have been nice to have had a full vegetarian option. There was a menu at breakfast for extra orders, I would have thought that it should be included as we had already paid for breakfast!

The room was very spacious with a view at the front of the hotel. Black out curtains so a good night sleep. Check out at 12pm so not rushing around to check out. nice bar area. Really helpful staff.

Stayed in January 2025

I arrived at 14,30 a d they told me to wait cause check in time was at 15,00. Then, they kespt me waiting another 40 minutes because the room wasn't ready. In addition, a hotel of this level, on the best rooms (I alwys book the club rom...), a magnifying mirror should be available in the bathroom and a minibar...may limited to soft drinks only and coffe and tea facilità, but something should be available

Lovation, room size, breakfast

Stayed in January 2025

Nothing

Check in process was faultless, Fernando on the check-in desk was extremely helpful and polite.

Stayed in January 2025

Some aspects of room fittings were a little tired looking. The bathroom tiled floor was pock marked, the towel hook on the back of the door was missing, and the paper tissue dispenser box remained empty through out our stay. Toilet rolls were available at all times, though.

The location is priceless..you can roll out of Gloucester Road London Tube station on the Circle and District Line. The staff were brilliant. I reported some issues in the room, and the staff were on to it right away, and the problem was solved. The bed was comfy, and importantly, pillows of different thickness were provided to suit all...I like thin pillows myself. I had arrived with a cycle, and there was cycle parking facility in the underground car park. The circulation spaces are excellent. The shampoos and hand washes had an exotic fragrance. The entrance to the hotel is off street, and this is great for folk arriving by car.

Stayed in January 2025

a) the flashing red light in my room (I think it was a safety light of some sort) kept me awake for some time, and b) the price of a glass of wine at the bar. It was £11.00 for one glass.

Although it was busy with a recruitment fair, other guests were made to feel they were equally important.

Stayed in January 2025

There was dog behind the building that barked incessantly. One night he barked for 4 hours straight. Most of the other 4 nights I was there he barked intermittently for roughly and hour or two. I should have requested a room change but kept thinking it would get better. Unfortunately it did not. The 4 hour episode was the 4th night of staying and it was miserable. This was the only negative about my stay though.

Stayed in January 2025

Did not have breakfast, however we did eat in the restaurant at dinner time, the food and service was very good, staff attentive.

Stayed in January 2025

complicated process to get invoicing with correct company address

location, breakfast, good bed

Stayed in December 2024

My t.v was not working both nights despite calling down.

Lovely & central, very clean & spacious . Food in the bar was nice

Stayed in January 2025

Room was a bit souless. No coffee /tea making facilities and for the price paid would have expected that.

Comfy large bed

Stayed in December 2024

bathroom was small for the size of room and a little dated.

room was a suite and was fantastic and met my needs.

Stayed in December 2024

Unfortunately we used the toilet when we got in after 10 and it was blocked badly which we were not aware of so we had to wait till morning of which we used the downstairs toilets, pillows were not that comfortable.

The staff were incredibly friendly and helpful, close to the museum’s and parks, Breakfast was lovely

Stayed in January 2025

The TV was broken and we had engineers in and out over 2 hours during the time we would have loved to rest.. The room did not extend the opulence of downstairs. Although clean and tidy there was signs of tiredness.Ceiling stains etc. Bathroom needs an update. The air-conditioning/ heating was extremely noisy so could only go on during waking hours. This aside I'm sure I would have been moved had i complained but we were only there for 1 night. .

Beautiful reception and downstairs area. A real sense of opulence. Extremely friendly staff, very accommodating and let us check in early. Lovely quiet hotel. Bed was extremely comfortable

Stayed in January 2025

The furniture was so dated and damaged and the bathroom wasn’t so cleanin the first room they checked us in , but when I complained they changed it for us.

The location was terrific opposite to yhe underground station. Wide rooms also

Stayed in January 2025

Bit pricey but average fir location

Great location and breakfeast, rooms were comfy

Stayed in December 2024

The toilet could be more clear

Location

Stayed in October 2024

The rooms were great. I had a suite and it was very spacious and the staff are beyond helpful. Location was perfect, very central and easy to get around with the underground being 2 min walk away. Special thanks to Arushi at front desk that made our stay extra special!

Stayed in December 2024

There were some load noises coming from the next room I guess they were doing some fixing but I spoke to the reception and the noise stoped .

Comfortable rooms very friendly staff

Stayed in January 2025

Condensation on windows made room a bit damp

Excellent location

Stayed in January 2025

They can improve on cleaning and security

I liked everything else this time, my last experience wasn’t this good but i liked it this time i hope it stays like this

Stayed in January 2025

Noisy guests

Stayed in January 2025

Room was a little chilly Window was very drafty

Location excellent All staff were excellent Breakfast was excellent

Stayed in January 2025

It was a shame the fire alarm was set off in the morning, which woke the kids, but I'm sure that can't be helped!

Fab service, friendly staff and comfortable rooms. Excellent location and family friendly

Stayed in January 2025

Water leakage from the roof. They don’t refill the coffee machine and don’t provide water daily , you should ask. It took too long for the reception to answer your call . They claimed our reservation doesn’t include sofa bed , i have to talk to them many time.

Great location

Stayed in January 2025